My iPod touch has been disabled and I can't figure out how to unlock the devise, My iPod touch has been disabled and I can't figure out how to unlock the devise
I don't want to erase any of the info and pictures saved
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you previously synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Photos
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restore iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
Similar Messages
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I have restored it twice and updated it, the water sensor shows it has not been wet. Not jail-broken and exterior buttons all work. It seems to have problems connecting and being found by a computer (Windows). How do i fix this and will Apple fix it? Thanks
lol yea when i inserted the link i just copied and pasted thats why that happend... Lets try again... http://www.felixbruns.de/iPod/firmware/
Anyways when I go to it theres a drop-down list and you select the one you want and I know the number next to it identifies the model but the thing is they don't have my model listed so my main question is, what version eg. 2.1.1. or 2.2.1 etc. etc. etc. etc. will work with my model of ipod touch which is the 2g Model A1288?
Does anybody know? Does it work with any firmware thats for 2G ipod touches or do i have to get firmware thats model specific? -
i pod touch is stuck 'verifying restore' for the last 8 hrs... help??
Try putting the iPod into DFU mode and restoring again:
http://www.iclarified.com/entry/index.php?enid=1034
If that still doesn't work, then the jailbreak may have cause a corruption which is now fatal; that's not uncommon with jailbroken devices. If that is indeed the case, your iPod may be irrecoverable and you'll be shopping for a new one.
Good luck. -
My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have an ipod touch that hasn't been used in a while. We want to use it now, but the screen says "ipod disabled. connect to itunes". When I connect to itunes it tells me to enter my passcode, however the ipod will not allow me to do anything (and I don't know the code anyway). I tried to put it in recovery mode as someone suggested by holding the home button while plugging the ipod up from the computer, but I never did get the "connect to itunes" symbol, I continually got the same screen saying "ipod disabled connect to itunes". Help!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Hi, when i was updating my ipod last night i had noticed it had been doing it for a while. I then realised that it had froze so i just thought to restart it. When I did this it restarted normally by having the apple icon appearing, then the screen went white for a few seconds and the ipod then turned off. Before i even touched another button the ipod restarted again and the white screen appeared again and this has been on a continuse loop everytime I touch a button on my ipod since last night. Please tell me that someone knows what to do!!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I'm freaking out because almost all my music except for those songs purchased directly from the iTunes store has been deleted from my iPod - about 35 gigs. The songs show up, but they're all faded out and unplayable from my device (I have the newest version). Exclamation points appear beside all my songs in the "On this iPod" section, and yet I can't double-click to locate the files as nothing pops up. Some of my music has a weird circle next to it and is even more faded out when I'm in the "On this iPod" section - that's been happening for a couple of days. Yesterday I tried to set my settings to sync with my library only, and it worked, but this morning everything got even worse with the rest of my songs disappearing. What's happening???? Help??
The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141 -
Have the oldest ipod touch. . daughter forgot password to enable it. It's now been disabled for 22K minutes. I'm trying to reset as a new device, but iTunes is telling me it can't do anything w/it b/c it's "disabled". Does anyone know a way around this?
Read this
iOS: Unable to update or restore -
I'm getting the message, "Your Apple ID has been disabled," when I try to make a purchase. I reset my password as directed (several times) and updated it in my account, but I'm still getting the same message. What do I do?
You need to contact support:
http://www.apple.com/support/itunes/ww/
Enter country and select bottom contact support link on the left on the next page that loads.
AC -
My ipod is displaying this message when i try to play games on the game center, the apple ID you entered has been disabled for security reasons, what does that meen
See here: Apple ID: "This Apple ID has been disabled for security reasons" alert appears
You may need to contact Apple directly.
http://www.apple.com/contact/
B-rock -
I have 2 ipad 2s. On the newer one I could log in and update to IOS 5 withno problem. On the older one I get the message "Your Apple ID has been disabled." No other explanation. Why can I log in on one ipad and I'm disabled on the other?
Well, I spoke too soon. Yes, I'm using the same account on both iPads, but I just changed my password for the umpteenth time and now I get the disabled message on both iPads. Just yesterday I was able to upgrade one to IOS 5 but got the error message on the other. I'm getting more confused by the minute.
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I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore -
I have a 4th gen. ipod touch. It has software 4.2.1 and itunes always tells me I need to update to ios 6. I always click download and install. After the download is complete, nothing happens. It doesn't install on its own and there is no option to install manually.. Thanks.
Are you sure it is a 4G iPod? Does it have a camera?
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How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted
Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top? -
My ipod shuffle disappears after I click on the icon in Itunes. I reinstalled Itunes and my computer has been updated. What else can I do?
The shuffle icon in iTunes disappears, after you click on the icon in iTunes? If so, if you do not click on the shuffle icon in iTunes, does it remain there indefinitely? Are you looking at the shuffle icon in the iTunes sidebar?
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