My ipod touch is not recognized in itunes and when i turn it on the screen just stays at the apple logo.
Is there something i can do to fix it? Or should I just send it in to apple?
-See if resetting the iPod will allow iTunes to see the iPod so that you can restore the iPod.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next seeif recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Let the battery fully drain. Charge and try again
- Make an appointment at the Genius Bar of an Apple store or arrange fro service by Apple.
Similar Messages
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My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either. Any suggestions?
Does it light up at all? If not, you could have a battery issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
My problems began whe I got the notice that iTunes 10.6.3 was ready to update.
I have a iPod Touch 3rd Gen.
I have followed all of the troubleshooting steps. I have uninstall all of my security software. I have followed the steps to uninstall itunes and all of the other programs in order. I have re-installed itunes multiple times.
I noticed that the Apple Mobile Device USB Driver is not listed under the Device Manager. However, when I follow the directions to "Update the driver" I can navigate to the usbaapl.inf driver file but when I hit the OK button to install I get an error "The specificied location does not contain information about your hardware" and it will not install the usb driver.
What do I do now??? Any suggestions?Try recovery or DFU mode.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
How do I change the name of my ipod? It was used, i purchased it from a friend.
I have 4 pc's at home and an imac, but the ipod has the same error on all of them. sorry for not pointing that out, seems that it works only on a MAC OS X, cause my imac isn't an OS X and it can't read the ipod either, it recognizes it as an ipod,and gives me info on it, but it freezes up also when I try to open it...thanks for trying to help.
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My ipod touch is not recognized by itunes on my laptop.
My ipod touch is not recognized by itunes on my laptop, it has windows 7. I have already done the troubleshoot process and the "msconfig" process as well. What could be wrong?
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
My sons iPod touch is not recognized by iTunes, or windows. I have tried a variety of options, even resetting, but still no luck.
What does the iPod's screen say or do, when you connect it to USB port on the computer?
The article referenced is for "regular" iPods. An iPod touch is an iOS computer, so this article would be more appropriate for troubleshooting.
http://support.apple.com/kb/TS1538
Be sure to rule out a faulty USB cable as the cause. Try another cable, or try the cable you have with another device that has a dock connector.
Also, you should do this test to rule out a problem with the USB port (such as lack of power or USB device conflict). Shut down (power off) the computer and disconnect all USB devices, including any hub, except for standard keyboard and mouse (if normally used). If the computer is a laptop, connect its power adapter (so that it's not running on battery power).
Then, start up the computer, run iTunes, and connect iPod to a direct USB port on the computer. If it still does not connect, connect something else to the same USB port to confirm it is working. Preferably, use something similar, such as a USB flash drive or external drive. -
My ipod touch is not recognized by itunes or as a device on my computer even though it is connected
ipod touch is not recognized in itunes or as a device on my computer, it worked a few days ago
Do you have another USB cord you could try?
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Ipod touch 3g not recognized by itunes
Hi, I have an ipod touch 3g and i recently updated the latest version of itunes. However, after the update the ipod is not recognized by itunes. Should I uninstall my itunes & reinstall it? Will my data be safe if i do so?
Regards,
VinodYes. Also see the following. I would first remove and reinstall all the Apple software using the instructions in the link.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Your media should not be affected. However, you should always have a backup of your media since glitches do happen. -
Ipod touch is not recognized by itunes
Why is my ipod touch is not recognized by itunes? I have tried everything that the troubleshooting guide says and nothing works. Anyone have any other suggestions?
Just what have you tried. There are many Apple articles on the subject and it easy to miss one or more. Did it work before? Did you do anything to the computer since it last worked? oDoes the iPod work OK? Have you tried:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Does not appear in Windows or iTunes and Device Manager is empty -
IPod touch 2g not recognized by iTunes
I already tried the trouble shooting assistant. im not sure why it wont connect to my computer...
If you tried everything here, I would try another computer to help deterimine if it is a computer or iPod problem. You have tried another cabe?
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
My ipod touch is not recognized in Itunes
My Ipod touch is not recognized by Itunes anymore. I am running Iyunes in Windows 7 and the Ipod is 4th generation
Try the suggestions on this site:
http://support.apple.com/kb/TS1538 -
My 4th gen ipod touch is not recognized by itunes
when i connect my ipod to my computer, the computer recognize the ipod but when i open itunes it doesnt recognize the ipod, i'd try everything and anything works.
Have you tried here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPod: Appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
My iPOD Touch is not recognized my iTUNES
My iPOD Touch is not recognized by iTUNES. I have current OSX and ITUNES versions. Followed step by step recommendations but it is still not recognized.
you tried evething here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Have you tried another computer? Tis will help determine if you have a computer or iPod problem.
Tried another cable? -
My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
How do I fix this?
can anyone help?Start her:
iOS: Not responding or does not turn on
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