My ipod update wiped my music and videos over £330 worth, My ipod update wiped my music and videos over £330 worth

I gave into pressure from apple and updated my ipod touch, the sync failed and an error message then my ipod was wiped of over £300 worth of content! Why???? whats the point? whats the point of taking my music, videos and apps. is there any way i can retrieve my music at least?

Apps can be re-downloaded for free, and as you give the price in £'s I assume that you are here in the UK, in which case you should also be able to re-download your music as well - TV shows can also be re-downloaded here. Films can currently only be re-downloaded in the US (and not all films).
Re-downloading : http://support.apple.com/kb/HT2519
Did you not copy your purchases off the iPod before starting the update via File > Transfer Purchases and/or already have a backup of your content ?

Similar Messages

  • When I updated my software version on my ipod touch it wiped out everything, software I had payed for, pictures, music, video. What a rip off. I would just go back to my last version, but I'm sure it wouldn't help. What a ripoff. Does anyone have any idea

    When I updated my ipods touch os version it wiped out all my software I had paid for, my pictures, music, videos, contacts everything. What a rip off. I would just go back to my last version, but I'm sure that wouldn't help. What a racket, make people buy software then put out a new version and wipe there system so they have to buy the software again. Anyone have any idea's?

    You can redownload iTunes pruchases by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    The iPod backup that iTunes makes during every sync and and as the a early step of an USB update does not contain synced media like apps and music. It has aloways been that way. If rhe synced media is not in your iTunes library when you do the restore it can't be synced to the iPod during a latter part of the update. See:
    iTunes: About iOS backups
    iOS 5: Updating your device to iOS 5

  • I updated my iPod touch 4th generation from the latest iOS 4 update (i think maybe iOS 4.3.5 or something like that) to iOS 5.1.1 and my Photos, Videos, contacts, music, App data, etc. was deleted. How can I all the data back?

    I updated my iPod touch 4th generation from the latest iOS 4 update (i think maybe iOS 4.3.5 or something like that) to iOS 5.1.1. I updated to iOS 5.1.1 on a Windows XP Home Edition with the Service Pack 3 installed on the Windows XP (which I believe is the latest version). After updating, I unplugged my iPod from the computer. I saw that all my photos and videos were on my iPod, but there were no apps. A window popped up and told me to enter a passcode for my iPod. I entered a passcode. I then locked my iPod and entered what I thought to be the correct passcode, but my iPod remained unlocked. Desperate, I tried many passcodes with failure. After a while, my iPod became disabled for a long time. I decided to reset my iPod. After I reseted it, I chose to reset from my earlier back up. After reseting, my computer loaded on all my apps. But, when I started using my iPod, I realized all my photos, videos, music, app data (like game saves and high scores), etc. were gone! I have no idea what to do and I am very stressed about this! SOMEONE PLEASE HELP ME GET ALL MY STUFF BACK!!!!!!

    Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
    When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
    Therefore, remembe the passcode that you enter this time.
    It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup.

  • Hi i have recntly updated my 1st generation ipod touch  ,and it has wiped all my music . Mi tunes libary which was on an old laptop i no longer own  . How can i get my i tunes libary on to my new laptop and retrieve all my purchased music

    Hi i have recently updated my 1st generation ipod touch to find that it has wiped all my purchased music  .My itunes libray is on an old laptop i no longer have . any ideas please

    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.

  • I just recently upgraded my itouch from 4.1 to ios5, and updated to itunes 10.5. when isynced my music files,ebooks and other apps, all is working except when im trying to sync my video files. it says, canot be synced as cannot be played on this ipod.help

    i just recently upgraded my itouch from 4.1 to ios 5, and updated to itunes 10.5. but when i synced my music files,ebooks and other apps, all is working except when im trying to sync my video files. it says, canot be synced as cannot be played on this ipod. but those are the same files that i have when i was using the old 4.1 version and its syncing just fine.. the itunes advanced tab "create iphone or ipod version" is not working either so i cant convert it to be xferred and synced. what can i do to have my video files synced?

    i had the same problem but i just got a new video converter and made it convert videos to ipod/iphone format and then put them into itunes. i would suggest GOM encoder as the encoder can convert them and then once they're finished converting, put them automatically into your itunes for you. from there you can just sync them to your ipod.

  • When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    When i plug my ipod in, it shows up on desktop as a hard drive, but wont show up on itunes. All my music/videos everything has been wiped off somehow, restored it and still wont work! Please help!

    - Have you tried the troubleshooting here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    - You can try disabling the camer notification
    http://support.apple.com/kb/TS1500
    - Do you have any camera, scanner or similar software installed?  That may prevent iTunes from seeing the iPod.

  • I have updated my computer to iTunes 10.5 and my iPhone 3Gs to OS 5 and it has wiped my music, photos and video etc.  I want to load my data from my wifes computer and it refuses because that computer does not have OS 5..Help

    I wanted to upgtade my iPhone software to Ver5 but it said I had to upgrade iTunes to Ver10.5.  Once the updates were complete I saw that all my music,photo' and video etc had been erased from both my iTunes AND my iPhone!!!!
    I tried connecting to my wifes computer and her iTunes in order to back up my music etc and it will not allow it and states that my iPhone needs iTumes Ver10.5!!
    This is very inconvenient and I am scared that if I update my wifes computer to Ver 10.5 we will lose that data also and as her phone is an older 2G iPhone, Ver10.5 may not work there!!
    How can I get her music etc onto my iPhone 3Gs Ver5 as ALL of my data is now lost?

    i had the same problem but i just got a new video converter and made it convert videos to ipod/iphone format and then put them into itunes. i would suggest GOM encoder as the encoder can convert them and then once they're finished converting, put them automatically into your itunes for you. from there you can just sync them to your ipod.

  • How to get back music and video conent after updating ipod

    I have recently updated my ipod touch. And when it restored tmy stuff back it only put back my photos and apps, but deleted my music and videos. I already tried restoring form an back-up and it did not work. please help, that was a lot of music.

    The backup that itunes performs does not include any itunes content.
    If for some reason you have failed to transfer any purchases to your computer before updating ( as you always should), then you will have to redownload whatever you can:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Can't play music on ipod and youtube videos on speaker mode after update

    Hi people!
    I just updated to version 3.12 yesterday and after which, i tried playing songs with ipod mode and the speaker was not working. Tried plugging on a earphone and was able to listen to the music. The same issue was encountered on playing YouTube videos on the phone via speaker mode. The speakers however works when someone calls and while communicating via speaker mode on a phone call.
    I tried to do a system restore but was unable to revert back to the previous version 3.11 on my backup file. The same issues were encounter after doing a restore and notice that the phone boots up from a hard reset significantly longer and some ringtone files which shows already sync into the phone on itunes was not found on the iphone itself.
    However just when i was about to give up, i tried one last time to reboot the phone again to troubleshoot if the speakers was the one causing the problem, I tried setting "Lock sounds" and "Keyboard Clicks" off and on again and was able to get the speakers working now for ipod and youtube. Thanks goodness the speakers wasn't spoiled.
    But when i sync some of my music files back from my computer again and every time i hook up to charge my phone, the problems keep coming back...
    Is there anyone encountering this problem too and any permanent solutions or should i just visit the service center for a peace of mind as i do have 6 months of warranty left...
    Thank you all for your time. Regards...

    Try the standared fixes:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults.

  • I've done an update on 7/25/11 as requested by itunes since I've done the update I've lost all my music and videos; also I've lost my USB drivers. What can I do to restore my 2nd Gen Ipod touch to factory?

    I've done an update on 7/25/11 as requested by Itunes. Since I've done the update I've lost all my music, videos and icons. I also can't connect to any PC via the USB port. What can I do to restore my 2nd Generation Ipod Touch back to factory?

    I also have a 2nd generation iPod and when the new version was being advertised on the home page, I clicked on it. And I saw that the update was compatible with iPod touch 3rd and 4th generation, iPad 1 and 2, and all the iPhones. But it wasn't compatible with iPod touch 2nd generation. So you downloaded an update which wasn't compatible with your iPod. I'm sorry.

  • ITunes update wiped out my music and apps.  When I got everything back, now it won't sync.  It says I don't have enough space on iPod.  I have more than enough.

    I Updated itunes and it wiped out all of my music and apps.  I had over 4500 songs and had to reload.  Some from backup, some from cd's.  Now when I try to sync my IPods and IPad, it says I don't have enough space to sync.  I know I do because I have less now than when I would sync before all of the nice update.
    LIl W

    Depending on how you recovered the library iTunes may see the restored files as "new" content and not match them properly with what is already on the device. See Empty/corrupt library after upgrade/crash for the way I would normally approach the issue. You may need to manually backup and then restore the device in order to fix things.
    tt2

  • First of all i was told i needed updates for ipod,so i did this,and it wiped all my music off,but it still won't connect to my wi fi ?

    I have an ipod touch and i wanted to get online while i was roaming,so i joined BT openzone which allows you to use other peoples wi fi,but ever since i joined i can't connect with my ipod,so went to the apple store and asked them,they said i needed updates,i got the updates which wiped my music off and it still won't connect,what do i do.

    How could we possibly know what the problem is?  Call your IT guy and ask him what he did.

  • HT1296 i have just updated to the newest version of ipod softare, the ipod intalled new software but now all the music and videos on it will not play

    i have just updated to the newest version of ipod softare, the ipod intalled new software but now all the music and videos on it will not play, how do i fix this

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and videos and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • Updated ipod touch 4g to ios 6 and now my music, video and iTunes U do not work

    I just updated my ipod touch 4th gen to IOS 6 and now if I try to start my music, video, or iTunes U it displays the background for the app on the screen for a while and then returns to the main screen.  I can't access any of the content stored on my iPod except for books downloaded.  Does anyone know how to fix this?

    Have you tried a hard reset of your device yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    Otherwise, you may need to connect it to iTunes and restore it from a previous backup and to factory settings after that if necessary.
    iTunes: Restoring iOS software
    B-rock

  • Updated Ipod - Videos and Music still Missing

    Hi, I have a video ipod. I've updated to the latest itunes and cannot get some of the videos i've purchased from itunes (even the category TV shows is missing). Some of the music is my own that i've put in itunes as well. I've run diagnostics and it says its been updated. I get a message telling me what of my media (specific shows/music) could not be found. Awhile ago, I moved my music folder to an external drive but never had a problem. So hopefully, i still have everything. Do I need to reset something? Would i lose everything? Do I need to go thru all of my music folders and check to see if still there, then drop/drag it back in? Don't know what else to do, but i would like to see some of my purchased media along with the downloaded podcast. Please help, if you can. Greatly appreciated.
    Dell 2350   Windows XP Pro  
    Dell 2350   Windows XP Pro  

    Have you got a backup that you can copy onto the computer and load into iTunes ? Otherwise if you are in the US then you should be able to re-download music purchases (http://support.apple.com/kb/HT2519), but films can only be downloaded once from iTunes.

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