First of all i was told i needed updates for ipod,so i did this,and it wiped all my music off,but it still won't connect to my wi fi ?

I have an ipod touch and i wanted to get online while i was roaming,so i joined BT openzone which allows you to use other peoples wi fi,but ever since i joined i can't connect with my ipod,so went to the apple store and asked them,they said i needed updates,i got the updates which wiped my music off and it still won't connect,what do i do.

How could we possibly know what the problem is? Call your IT guy and ask him what he did.

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HT4623 I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808

I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.

TS1567 Suddenly my I phone 4 will not connect message mobile device service could not be started (nothing has changed on my PC). I have tried following the troubleshooting and have restarted the mobile device) but it still won't connect. Also all my disap

Suddenly my I phone 4 will not connect message mobile device service could not be started (nothing has changed on my PC). I have tried following the troubleshooting and have restarted the mobile device) but it still won't connect. Also all bookmarks have disappeared!

Okay ... it's a better bet with a 1067 error message when trying to start the Apple Mobile Device Service, but we'd better check for a LSP issue, as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store

I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already

I was downloading the software update for ipod touch 2gen and after it was done downloading it showed that there was an error with my ipod and when i saw it was on the lockscreen loading. its been like this for 4 hours already

What did the error message say?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1589 i did this and it restored all my files, but I can not get the playlist. HELP

I have a new computer (Windows 7), saved my itunes from old computer onto an external drive. I have been able to back up all my music files, all my podcasts, but only part of my video/movie files came through and no playlists.
I held down "shift" and opened iTunes, then clicked "Choose Library" and it seemed to copy but was missing the videos & playlists
Help!

You need to connect it to a computer with an internet connection and with itunes installed. You may be able to restore it via iTunes on the computer. What exactly did you do when you "reset" the iPod? You may have to place the iPod in recoverymode in order to get iItunes to see the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I have just got Apple TV it is all connected and working fine but I can't pair it with my ipad via Bluetooth. Both say they are searching the ipad says it is discoverable but they just won't connect.

I just got Apple TV it is working great but I can't get it to pair with my ipad2, they both search and the ipad says it is discoverable but they just won't connect. All my iCloud stuff has appeared successfully onto the apple TV

My sister in America has paired hers so it means you can use it instead of the remote it is much better when searching for a movie title or song

I just got home from the Mac store where I was told I needed a new battery. The charger cord is fluctuating betwee steady green and a light blinking green. The problem is the icon read 31% charged. I thought if the light was green it was a all charged.

I just got home from the Apple store where I was told I need a new battery. The new battery is in, The charger light is bright green the icon reads 28%, and has flashed not charging a few times. I thought the green light meant the battery was charged? In fact the percentage is decreaciingand now the light is a light green flicker. Is something else wrong?

The Apple store already told you what was wrong.

I received a link to a iTune movie trailer in an email. I clicked on watch now and then play. I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. My MacBook has OSX Yosemite.

I received a link to a iTune movie trailer in an email. I clicked on "watch now" and then "play". I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. How do I get QT to work?

When I hit the play icon the little arrow thing goes all the way over to the end of the file and doesn't play at all. What gives?
Is this a minimum information puzzle? It is difficult to diagnose a problem long distance when you provide little or no information regarding what actions you are actually taking to export the data or which version of iPhoto you are using. Based on your latest description of how it doesn't work, my best guess is that you are exporting a single frame from your video clip rather than the "Original" file. This is easily checked by opening the file in QT and simply pressing the left/right arrow keys. If the file only contains a single frame, then your export work flow is at fault. Please select the "File > Original" (or similar) option in the export menu to export the entire file in whatever version of iPhoto you are using..

I was trying to get my personal computer contacts and calendar in outlook on my iphone and ipad. I was told to use icloud. I went to control panel and then icloud and selected my contacts and calendar. Now ALL MY DATA IS DELETED FROM OUTLOOK. Help!!

I was trying to get my personal computer contacts and calendar in outlook on my iphone and ipad. I was told to use icloud. I went to control panel and then icloud and selected my contacts and calendar. Now ALL MY DATA IS DELETED FROM OUTLOOK. Help!!

I was just on the line with Apple Tech support. First of all, I learned that when you link contacts to iCloud, it moves all your contacts to another/new address book...look for aother address books and you will see it. But I found the new address book dies weird things and changes the "Display Names" format. Evidently (per Apple support tech) there is no way to avoid this problem...so I just delinked the iCloud from my contacts. The contacts stayed in the iCloud address book...so I exported them to a CSV (comma separated value) file and saved it on my desktop and then imported that list into my original contacts folder. Now everything is back the way it was...being able to use my contact address book the way I did before. I was surprised that they never considered or realized this problem...but then the tech guy admitted that they really don't have A LOT of experience using Windows PC's.

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

Jennymbell, never fear help is here!
Have you tried contacting your IT department for assistance? You can visit http://bit.ly/QECbGh for steps on how to enterprise activation.
Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport

Tried to use Iphoto and was told I needed upgrade. Try to install upgrade . Upgrade should take an hour if photo library is large. It's now close to three hours and still upgrading. Can't use Iphoto and don't want to stop if still upgrading...3hours??

Tried to use Iphoto and was told I needed upgrade. Try to install upgrade . Upgrade should take an hour if photo library is large. It's now close to three hours and still upgrading. Can't use Iphoto and don't want to stop if still upgrading...3hours??

You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
Use the "File" menu to get to Import. You are not on Windows 7 or Vista, and don't have to put up with the nonsense added for Aero.
If you want the "Firefox" button you can get it with View -> toolbars -> (uncheck) Menu Bar. The menu bar and the "Firefox" button were supposed to be mutually exclusive (which is impossible in some cases without being incompatible).
Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
To get back to having menus again. "Firefox" button -> Options (second column) -> (check) Menu Bar
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface

HT4061 My phone keeps going into recovery mode. I've had rest 5 times now. I was told I need a new phone. Any resolution??

My phone keeps going into recovery mode. I've had rest 5 times now. I was told I need a new phone. Any resolution??

Maybe you should consider that new phone recommendation you got...
Who told you that?
Is the phone jailbroken? Was it hacked to unlock it? Has it been physically damaged? Did you get it wet?
You haven't provided anywhere near enough information.

Have 10.4.11 ,i was told i need 10.5.08 at the least to start up my ipad

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Verify that you're using a G4 Mac or better, purchase Mac OS X 10.5 on DVD, and install it. Additional steps are required for a G4 slower than 867MHz.
(62640)

I wanted to watch a BNN video on my iphone 4, but I was told I needed Adobe Flash Player. Adobe says Apple does not allow to install Flash Player on iPhones. Any suggestions?

I wanted to watch a BNN video on my iphone 4, but I was told I needed Adobe Flash Player. Adobe says Apple does not allow to install Flash Player on iPhones. Any suggestions?

See if BNN has an app in the app store or do without.
Adobe does not make a flash player for ipod/ipad/iphone and likely never will.
You can do a forum search and find coutless posts on this.

First of all i was told i needed updates for ipod,so i did this,and it wiped all my music off,but it still won't connect to my wi fi ?

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