My Itouch wont work, can anyone please tell me what to do?

I was just using my itouch a while ago then I locked it. After 5minutes I tried to unlock it but nothing happened. I tried pressing the ON button in case it shut down but again nothing happened. What am I gonna do?

After updating to iOS6, I lost all sound for apps like YouTube, Netflix, games, and even notifications. The only time sound worked was during a phone call or when the head set was plugged in.
I did a full back up and restore- sound restored but only for a day before the problem returned.
Called Apple Support and was advised to do another restore, but this time restore it as NEW first, then do the restore from back up.
Seemed to do the trick.
Here are the instructions of what I was given- hopefully this will help you too:
Here is a link about backing up your iPhone with iTunes.
http://support.apple.com/kb/HT1766?viewlocale=en_US
Once you back up your device you will want to restore it.
You will need to have iTunes open on your computer screen.
Please turn your iPhone off.
Press and hold the Home Button.
Continue to hold the Home Button as you plug you iPhone in to the usb cable.
You will want to continue to hold the Home button until you get a screen with the message "device found in recovery mode".
Please follow the prompts and restore device as NEW.
once the restore is done you will have to set up the device and test the sound.
If it works you will then need to restore the device from the back up to restore your user settings.
You can find the instructions how to restore from back up also from the the link I provided.

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