My itunes is so buggered up

kk so i had itunes 6.something untill i was told to update itunes to 7. downloaded update and followed links to install it etc. run xp by the way. it installed properly so i plugged in my 30gb fifth gen and it said my ipod had to update as well. this seemed normal to me so i said yes to that and clicked update. i then get a message appearing 'an unkown error has occured [1413]' and that it cant be updated. so thats first.
i then tried to uninstall itunes because i felt that it might be corrupt or something and on the add or remove programs it says that my itunes is currently 6.5.0.20 and not 7. this is where i get confused. so i click uninstall anyway and it says get uninstall because a later version of itunes is already installed. also all the shortcuts on the desktop and buttons along the button to itunes and quicktime didnt work saying 'this action is only valid for products which are installed'????
so itunes 7.1 comes so i tried to update that hoping that maybe it might fix all this stuff but it cant update it saying 'the older version of quicktime cannot be removed. contact your techincal support group.' and then i have to click ok and it finally says that itunes could not install properly.
i am really confused now and am afraid that ive buggered up my pc. any help??
Windows XP
ipod 30gb fifth gen black   Windows XP   dell 9150, 2gb ram, dual core 2.8ghz

k thanks for replying
i went control panel etc and tries to uninstall quicktime: i get the installshield wizard loads up for a second and then disappears and then nothing. i keep trying to uninstall quicktime but i get the same thing. rite when i try to uninstall itunes i get an error saying 'A later version of itunes is installed on this machine. installation cannot continue'.
like in my post earlier it says that my itunes in the add remove programs section is itunes 6.5.0.20
:S

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    However, when your anti-virus actually snaps to it, and removes the virus / trojan, and you go off on a virus-killing mission, galavanting through the registry and cleaning the little buggers out in Safe Mode and everything... you might remove the viral elements... but... the reference to them might still remain. The device manager is still looking for that "driver file", and will cause the optical drives to lock up in a Code 39 or Code 41 because of it.
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    HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
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    START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
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    A) an application (such as Roxio, Nero, iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
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    However, when your anti-virus actually snaps to it, and removes the virus / trojan, and you go off on a virus-killing mission, galavanting through the registry and cleaning the little buggers out in Safe Mode and everything... you might remove the viral elements... but... the reference to them might still remain. The device manager is still looking for that "driver file", and will cause the optical drives to lock up in a Code 39 or Code 41 because of it.
    Either way, the thing to do to reclaim your optical drives is located in your registry here:
    HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
    You'll want to have that open, and a mini-window of the following:
    START -> CONTROL PANEL -> SYSTEM -> Hardware (tab) -> DEVICE MANAGER -> Offending Drive (with yellow tag by it) Right-Mouse-Click and PROPERTIES -> Driver (tab) -> DRIVER DETAILS
    Notice that list. It references all the drivers that that particular drive is utilizing. There should be a single .DLL (dynamic link library) file and multiple .SYS files. It's the .SYS files we're focusing on, and they should be located in your C:\WINDOWS\System32\drivers\ folder stem. If you want to open a new window explorer, and go verify that each of those driver files still exists in that folder stem, you may.
    At this point, compare the Driver File Detail list with the Registry Tree Location you're sitting in, and look at the UpperFilterCheck and LowerFilterCheck key values. Your offending key value will NOT be on your Driver File Detail list!!! It might be as small as "PFC" or something else, but that value is referencing to a driver file that no longer exists. Delete that offending key value. Close the registry.
    Close the Driver File Details and Drive Properties windows. At this point, to finish this up, you need to Soft Uninstall (Right-mouse-click on the drive, and hit "Uninstall" ) the drive(s), let the Device Manager refresh... then hit ACTION -> Scan For Hardware Changes ...
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    Here is what I think could be going on
    A virus (or trojan) burrowed its way into your file structure, and created an element of itself disguised as a .SYS file. We've seen this happen before with viral elements disguising themselves as audio or video card driver files, in the efforts of masking themselves from lower-class anti-virus programs (or un-updated ones). In this case, they take on the name of a driver file that the audio card drivers are "familiar" with, and so, with the intention of being "fast, friendly, and efficient", the audio drives are tapped to utilize this new "driver" file... and it gets referenced in the registry as such.
    However, when your anti-virus actually snaps to it, and removes the virus / trojan, and you go off on a virus-killing mission, galavanting through the registry and cleaning the little buggers out in Safe Mode and everything... you might remove the viral elements... but... the reference to them might still remain.

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