My Itunes won't let me buy apps or songs, and I can't even download the free ones

Hello.  I have an iphone 5.  Iv'e had it scince May of 2013 (this year).  I really haven't had any problems before with Itunes, but I can't buy songs or apps, and I cannot even download the free apps!  I have recently got an Itunes gift card for Christmas, and I put it into my Iphone, and Itunes says I have the money from the gift card.  I started to notice this when I was my grandparent's house a few days ago for Christmas, and it wouldn't let me get an app, even though it was free.  I thought it was because of a diffent type of WiFi or because I was at a different place, but when I got home, it still wasn't working.  Whenever I try to buy or download something, it says, "Verification Info."  I click continue, and it says that I need to buy money with a credt card, even though I have money in my account!  This has also happend to my sister (she has an iphone 4).  Please help!

georgefromchristchurch wrote:
Hi there,
The current file type is a VLC media file (.flac) (.flac), 34MB. I have never had any trouble adding music before, I have always been able to simply drag them into itunes and they have transferred perfectly so I don't have any idea what has changed.
iTunes does not support FLAC. The formats supported by iTunes are -
AAC, MP3, Apple Lossless, AIFF, and WAV
In addition it is possible to import unprotected WMA files and during the import iTunes will make a new converted version (usually in AAC format).
If you are using iTunes on a Mac there is a complicated unofficial method that will let you add FLAC files in to iTunes but this is not possible with iTunes for Windows.
It is possible to use Apple Lossless in iTunes (as listed above this is officially supported) and use the same Apple Lossless files in Windows Media Player, Microsoft MediaCenter, foobar, WinAmp, dbPoweramp, VLC, and many others. Some of these need free plugins to add support for Apple Lossless but to illustrate it is possible, I have all my music in Apple Lossless (in iTunes), and share the same files with WMP and Microsoft MediaCenter.

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