My Laptop fell! Will my ADH even work?!!!

After getting some things done in the library at school I decided to leave, as usual I carry my laptop, my books, my frap, etc. Well as I am going down the stairs I missed a step and stupidly enough tried to save everything all at once! My laptop went tumbling down the stairs along with my frap; I was hoping the fact that it was in its bag would help it but the stairs at ucm are basically all concrete.
It took a few tries to get it on, sometimes I have to keep trying to press the button for it to work. Now if I barely move the laptop, it turns off like the power supply cord is loose on the back, also it will not recognize CD's, DVD's, or burn any music to blank cd's. It also feels like it over heats then shuts off, plus my speakers are making weird sounds.
It has been a couple of days since I have used it because it gets so frustrating trying to do work and having to restart it every ten minutes! Since I go to school all week and work also I have not had time to take it in to Best Buy.
My question is will my ADH Plan even cover this since it fell dow the stairs? I just want to get it fixed as soon as possible because it is inconvenient to borrow laptops all the time!
I will take it in Saturday and I would like a little info so I know sort of what to expect! Thanks!

Welcome to the Best Buy® Community! Rest assured that the ADH service plan was designed for things like this. Your local Geek Squad can send the unit to the service center for repair. If you are unable to backup any personal data you may need, they can do that for you as well (additional fee applies).
Adam
Best Buy Community - Retail, Americas
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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
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7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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$2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat lpstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' -o );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications CUPS );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 78 46 91;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I have a MacBook Pro 15" 2.53GHz Mid2009.. updated to Lion which is now 10.7.3 build 11D50b... when I close lid and connect to Cinema Display, display will not activate... disconnect display, open lid laptop display will not activate... used to work fine.

I have a MacBook Pro 15" 2.53GHz Mid2009.. updated to Lion which is now 10.7.3 build 11D50b... when I close lid and connect to Cinema Display, display will not activate when keyboard/mouse used... disconnect display, open lid and laptop display will not activate... only way out is hold power button. Worked fine before Lion update. Any Advice?

Thanks very much Coander15... I've printed the doc you pointed me towards and I'll run through it.. hoping it helps!
Before I installed Lion I simply hit any key on the keyboard or clicked the mouse...
The keyboard is USB (usually connected to monitor which is connected to laptop... have tried direct connect to laptop as well with no luck) and mouse is USB wireless to one of those tiny plug in's... have tried direct connect USb mouse as well with no luck.
I could plug the closed/sleeping laptop into the monitor and unplug from the monitor without incident all day/night... always worked fine.
Had heard something about this happening w/ Lion but went ahead anyway.
Oh well...
Hoping your pointer helps... will let you know how it turns out. Thanks very much for responding!!!

Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

When working mouse will randomly move even when I'm not moving it

When working on my computer my mouse will randomly move even when I'm not moving it. It is like I have a ghost mouse that is moving across the screen by itself. I checked and made sure screen sharing isn't on. It occurs randomly from what I can tell. It happened twice tonight where I'm on a window with my hand on the mouse and the cursor will move up to the top of the screen and then to the very left (which will turn on my screen saver). I will make me feel better if someone has seen this to. It happens very quickly and I can get control of my mouse. I have seen this off and on for a while. Anyone else?

I have the same issue.
It is a wired Mighty Mouse on a 24" iMac. My Macbook Pro with Wireless Mighty Mouse has never had an issue that I can recall, only the desktop.
It's pretty **** annoying to be fencing something in on Photoshop and suddenly your mouse is up in the corner of the screen and you've selected half your picture.
Anyone have any thoughts? What are the common denominators here?
As I said, 24" iMac running 10.5.5(although it has been happening since I purchased the computer somewhere around 10.5.3) Corded Mighty Mouse, Aluminum Keyboard. Can't think of any other relevant information....

Will batman arkham asylum work in my lenovo g570 laptop

will batman arkham asylum work in my lenovo g570 laptop?

Hi
Welcome To Lenovo Community
Please find the system requirement details for batman arkham asylum to work
Minimum System Requirements:
Recommended System Requirements:
CPU:
Intel Pentium 4 3GHz or AMD Athlon 64 3500+
CPU:
Core 2 Duo E6600 (2.4Ghz) or Athlon 64 X2 4600+
RAM:
1GB for Windows XP
2GB for Windows Vista
RAM:
2GB for Windows XP
3GB for Windows Vista
VGA:
nVidia 6600 or ATI 1300
VGA:
nVidia 9800GTX or ATI 3870
DX:
DirectX 9.0c
DX:
DirectX 9.0c
OS:
Microsoft Windows XP or Vista
OS:
Microsoft Windows XP or Vista
http://gamesystemrequirements.com/
HDD:
9GB free disk space
HDD:
9GB free disk space
Sound:
Microsoft Windows XP/Vista compatible sound card (100% DirectX 9.0c -compatible)
Sound:
Microsoft Windows XP/Vista compatible sound card (100% DirectX 9.0c -compatible)
ODD:
Quad-speed (4x) DVD-ROM drive
ODD:
Quad-speed (4x) DVD-ROM drive
Network:
Recommended peripheral:
100% Windows XP/Vista compatible mouse and keyboard / Xbox 360 Controller for Windows
If Your system is having integrated card as intell the game will not work ,
if it is discreat it may work but depending upon if same is matching with the requirement mentioned above
http://gamesystemrequirements.com/games.php?id=826
Hope This Helps
Cheers!!!

How do i know if my Mini will even work with a wireless printer?

I'm thinking of getting a wireless printer. How do i know if one will even work with my old Mac Mini?
A very elementary question, cuz i'v never done anything wireless before.
I guess i would follow the instructions of whichever printer brand i get.
But can you direct me to whatever Apple explanations there might be.
Thanky u.
It will be nice to get rid of all these wires, if i can.

Thanky. Yo guessed correctly, it is a MacMini 2.1.
My next Q for you:
How do i change my rating of your answer?
I graded it as Helpful.
But i see no obvious way to change it to the Solution.
Cuz you are 'this close' to 98,900 pts.

Will "FormEntry for Mac" work on my laptop as well as my iPad?

Will "FormEntry for Mac" work on my laptop as well as my iPad?

No.
FormEntry for Mac is different thant FormEntry Touch (iPad). FormEntry for Mac is free and is the toolkit you need to create form-based iOS apps that work on iPads and iPhones.
You design your forms on FormEntry for Mac, either sync to your iPad using FormEntry Touch or export your forms to the .form file and email or host it on webserver/Dropbox and have your users load your forms via the Mail app or Mobile Safari.
Both FormEntry for Mac and FormEntry Touch work together and are required to work together. Both apps are free.
Cheers.

IPhoto project will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process. Christmas gift, really need to get this done, have worked MANY hours on putting it together. Please help!

Iphoto book will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process?

Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the fix below:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
After each run thru the repair process see if you can create a PDF file of the book as described in this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can try ordering the book. If you can't finish trying all of the otpions and then boot into Safe mode and try there.
OT

Need help choosing optimal hardware for a laptop that will run AE CS5

BACKGROUND INFO (Questions listed below)
I need some help figuring out the best hardware configuration for a new laptop. I’m a student at a design school and I will be using the laptop to mainly run After Effects and to a lesser extent Photoshop and Illustrator. I don’t need to worry about 3D rendering software or Premier Pro. I am primarily interested in getting the best performance during editing. I am not looking for the best performance for final output. I would prefer to sacrifice final output times for better editing/interface performance.
I will be working with standard definition content and perhaps HD up to 720p on occasion. I do not need to operate in resolutions higher than 720p. My projects are generally animation and use many sources and many layers.
I’ve been reading up on optimal hardware configurations for CS5 but my understanding is still a little foggy and I would like to use this thread to figure out how to build the best machine for my budget. The budget is about $1400 to $1600 CANADIAN after tax.
I DON’T need help finding the laptop. I will search for it on my own. I just need to understand the best hardware to purchase within my budget.
I realize that it is probably impossible to buy the laptop I want with the hardware configuration I need “off the shelf”. Instead I will be looking for a good base model (~$900-$1100) and I will purchase the necessary hardware upgrades separately. I will not be purchasing a Mac.
Right now I’m thinking of a machine built something like this:
- 15”-16” screen (17” models are too big/heavy)
- Mid to high end i5 processor OR entry level i7 quad core
- 8GB RAM (I would go to 12GB, but it’s hard to find a 15”-16” laptop with 3 memory slots)
- SSD to replace HDD (However, if possible, I would like a laptop with dual HDD support or swap the optical drive for another HDD. If I had access to 2 drives, I would have and HDD/SSD combo).
- Medium/high end NVIDIA GPU to take advantage of OpenGL while editing.
QUESTIONS
1) Does the “Render Multiple Frames Simultaneously” option enhance general editing performance (applying filters, scrubbing through the timeline, reverting history states)? Or does it ONLY help speed up RAM previews and final output? Does it reduce the length of RAM previews?
1b) Is this option even necessary to enable on 64bit systems? (As far as I understand it was used to solve a problem where 32bit systems/software would only recognize 4GB of RAM per instance of AE).
1c) If I turn this option on to help with RAM previews, would I be hindering general editing performance in any way? Or does this option have basically zero drawbacks?
2) How come “Actual CPUs that will be used” will read 0 even if the sum total of RAM assigned to the CPUs plus the RAM reserved for other applications is less than the total available system RAM (on a 64bit system)? For example, I currently have 4GB RAM and 2 installed CPUs. I have 1.5GB reserved for other programs and when I set 0.75GB per CPU both CPUs are used. However when I set 1GB per CPU then 0 CPUs are used, even though the total RAM adds up to only 3.5GB.
CPU
3.) Considering the fact that I am more concerned with smooth performance while editing rather than final output speeds, would it be better to get a dual core i5 clocked around 2.5 or a quad core i7 clocked around 1.8?
4.) What is the difference between an i3 and an i5 processor even if they are clocked at the same speed? How does an i5 460M compare on the grand scheme of things?
RAM
6.) Should the quantity of RAM that I get (8GB vs 12GB) be based on the number of cores in my CPU? If so, how should I be calculating optimal RAM based on # of cores. Should I also be counting threads, or just actual physical cores?
STORAGE/SWAP
7.) Should I replace the HDD with an SSD? I'm looking for snappy interface performance while editing. I would think that if the RAM fills up it would be best to have the SSD for scratch/cache.
8.) What performance benchmarks are most important when considering an SSD for After Effects? (4k writes? IOs per second? Max read/write?)
9.) I can afford the OCZ Vertex2 120GB SSD. Would this be a good choice if an SSD is recommended?
10.) Would it be better to have 8GB of RAM and an SSD, or 12GB of RAM and an HDD? Explain why.
GPU
10.) After Effects utilizes OpenGL to enhance editing performance. I will not really be using Premier Pro, so catering to the CUDA Mercury Engine is not a concern. Do high end gaming cards provide significant gains in OpenGL performance? Or do OpenGL performance gains taper off around the mid-range GPUs? (i.e. can you justify buying a high end GTX 260M graphics card for enhanced editing performance versus an "entry level" dedicated card like the 310M?)
11.) What hardware specs are most important when considering a GPU for editing performance in AE? (Memory size? # of Pixel shaders? Core speed? Shader speed?)
Thanks so much for any answers you can offer to these questions.

Please make sure that you've read through this page and what it points to.
> 1) Does the “Render Multiple Frames Simultaneously” option
enhance general editing performance (applying filters, scrubbing through
the timeline, reverting history states)? Or does it ONLY help speed up
RAM previews and final output? Does it reduce the length of RAM
previews?
It only increases rendering speed for RAM previews and rendering for final output. In After Effects CS5, it doesn't decrease the length of RAM previews. (In CS4, it does.)
1b) Is this option even necessary to enable on 64bit
systems? (As far as I understand it was used to solve a problem where
32bit systems/software would only recognize 4GB of RAM per instance of
AE).
You misunderstood. Yes, it's still relevant on 64-bit computers. Moreso, in a way. (I'd rather not spend my entire Sunday writing out detailed answers to satisfy idle curiosity, so I'm not going to give all the technical detail to that answer.)
> 1c) If I turn this option on to help with RAM previews,
would I be hindering general editing performance in any way? Or does
this option have basically zero drawbacks?
It takes a small but nonzero time for the background processes to start up when they need to be used and shut down when they're done. And as they sit waiting, they take up a little bit of memory. So, it's not exactly correct to say that there are no downsides to leaving it on. But it's close. I leave it on.
> 2) How come “Actual CPUs that will be used” will read 0 even
if the sum total of RAM assigned to the CPUs plus the RAM reserved for
other applications is less than the total available system RAM (on a
64bit system)? For example, I currently have 4GB RAM and 2 installed
CPUs. I have 1.5GB reserved for other programs and when I set 0.75GB per
CPU both CPUs are used. However when I set 1GB per CPU then 0 CPUs are
used, even though the total RAM adds up to only 3.5GB.
4GB - 1.5GB for other software leaves 2.5 GB for After Effects.
If you have 1GB assigned per background CPU, then the foreground takes 1.2x that = 1.2GB. That leaves 1.3GB for background processes, which is enough for one background process. There's no point in starting only one background process to do rendering, so it doesn't bother. (Note: When background processes are rendering, the foreground process isn't rendering.)
> 3.) Considering the fact that I am more concerned with
smooth performance while editing rather than final output speeds, would
it be better to get a dual core i5 clocked around 2.5 or a quad core i7
clocked around 1.8?
Get the quad-core. That gives you a greater total number of cycles. And After Effects works very well with mutliple processors, even beyond Render Multiple Frames Simultaneously multiprocessing. An entirely unrelated sort of multiprocessing (multithreading) spreads work out to multiple processors.
> 6.) Should the quantity of RAM that I get (8GB vs 12GB) be based on the number of cores in my CPU? If
so, how should I be calculating optimal RAM based on # of cores. Should
I also be counting threads, or just actual physical cores?
The optimum amount is the amount that you can cram into the computer. I'm not kidding. Spend your budget on RAM until you have 4GB installed per processor (and I'm counting the virtual processors due to hyperthreading). If you have a quad-core, that's 8 CPUs with hyperthreading, so the optimum amount of RAM installed is 32GB. You can work with less, but you did ask about optimum. For HD work (i.e., 1920 pixels across), you're OK with more like 3GB installed per CPU. That's what I have at home: 24GB in a quad-core. You're going to assign 2/3 or so of the RAM to After Effects, so 3GB installed per CPU is 2GB per core for HD work in After Effects.
> 10.) Would it be better to have 8GB of RAM and an SSD, or 12GB of RAM and an HDD? Explain why.
12GB of RAM. Because After Effects likes RAM. (If you're thinking of deliberatly using virtual memory to swap memory to the hard disk, don't. That's a performance killer.)
> 10.) After Effects utilizes OpenGL to enhance editing performance.
Not really. If you're on a limited budget, don't even think about the GPU until you've already got the most RAM, the fastest CPUs, the largest number of CPUs, two fast hard disks, and a couple of good monitors. Then, and only then, should you even consider getting soemthing beyond a non-stock graphics card. Yes, OpenGL can be used to accelerate some things, but that's only for the low-fidelity preview renderer. (Pardon the bluntness, but I want to make sure that you heed this.)

Dropped laptop; system will not reboot

My laptop fell off a small table last week. Began to run very slow. Tried rebooting and nothing was happening....it was frozen. So I forced a shutdown. Restarted and nothing worked. I cannot get into my laptop and already waited 24hrs while the system attempted to create a backup for my files....that failed. Basically, I am going to get a new hard drive (any suggestions would help). My conern is how to attain all the drivers, Windows 7 software, programs, etc.??? My wife bought this for me from Best Buy. Should I go through them or is there another option? My friend discussed that I would need a recovery disc of some sort. Im also not sure which W7 system it was...if it was 32 or 64 bit. Does that matter? Whats the benefit of either? Thank you very much in advance.
Laptop model - G72-C55DX
OS - Windows 7 (unsure if 32 or 64)
This question was solved.
View Solution.

Hi:
Below is the support and driver page for your notebook.
It came with W7 Home Premium 64 bit.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5051...
There appears to be recovery disks available for your notebook, but the link doesn't work which means you will need to call and order them.
Or you can do this...
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to DVD's for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
You had a 500 GB 5,400 RPM had drive.
So, you can get another 500 GB hard drive (and you have to if you want to buy the recovery disks).
You can opt for a 7,200 RPM drive, which will give you better performance, but your battery life will be reduced between charges. Or you can get another 5,400 RPM one.
My recommendations are posted below.
7,200 RPM:
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136856
5,400 RPM:
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136567
Paul

HT1477 When i disconnect my iPod 2nd Gen from my laptop, its display turns off and working freezes. Please help me.

When i disconnect my iPod 2nd Gen from my laptop, its display goes off and working freezes. Please help me.

The computer freezes? There may be something wrong with the USB port. If the laptop has more than one port, does this happen on any port? If you are disconnecting the shuffle cable from the computer, does it make any difference if you disconnect the shuffle at the other end of the cable first, then disconnect the cable from computer? Or if you currently disconnect the shuffle from cable first, try it the other way.
You may be able to work around this problem, if you get a self-powered USB hub. Something like this one
http://eshop.macsales.com/item/NewerTech/USB2HB7PRO/
There are many choices, but be sure to get one that has its own power supply. You can leave the shuffle cable connected to the hub, and connect the shuffle to the hub, instead of directly to the computer. This may provide a "buffer" for whatever is causing your laptop to shut off when the shuffle is disconnected. Since the hub has its own power supply, it will not rely on the computer for power to re-charge the battery.

My Laptop fell! Will my ADH even work?!!!

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