My laptops QWERTY row of keys does not work for long periods at random intervals and only after pushing all the buttons on the row does it eventually turn back on and then will still cut out every now and again, anyone know how to solve this?

My laptops QWERTY row of keys does not work for long periods at random intervals and only after pushing all the buttons on the row does it eventually turn back on and then will still cut out every now and again, anyone know how to solve this? If not is there any way to actually get a genuis appointment lol to get one of them to have a look at the hardware on the keyboard?

Apple Support (formerly ExpressLane):
https://getsupport.apple.com/GetproductgroupList.do
https://getsupport.apple.com/GetSASO?SG=SG001&locale=en_US

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