My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how to fix this. Thanks!
My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums for hours, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how I can fix this. Many thanks!
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
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Macbook air will not connect to the wifi network
I recently had to replace my wireless network router and now my macbook air will not connect to the network. it worked fine with the old wireless router. Now, i get a "unable to join wi-fi network" message. The network ID (SSID) and password (WPA) are the same as before. I try to manually enter the password, but continue to get the previous message.
Any help in figuring out how to correct this problem is greatly appreciated.
Also, I have several PCs in the house that have had zero problems connecting to my wireless with the new router. What am I doing wrong?Hi,
Ever since did the last airport utility update this has been happening.
I believe the airport utility update is solely a software update. Repair permission and repair disk (boot from your installation disk A) may help.
Other wise, http://osxdaily.com/2009/12/22/mac-wireless-problems-guide-to-troubleshooting-ai rport-wireless-problems-on-your-mac/ may help, too.
Cheers. -
Macbook Air will not connect to the internet via Wi-Fi or Ethernet
Macbook Air will not connect to the internet via Wi-Fi or Ethernet? Any ideas why not and how to fix this problem?
Power down the router. Unplug the cord from the wall. Wait a while.
Plug the cord back in. Restart the router.
Wait until all the lights are lit up properly.
Restart the computer.
Best. -
IMessage on my macbook air will not connect.
iMessage on my macbook air will not connect. It says "Could not sign in. Please check your network connection and try again." I have gone through all the support instructions and a lot of these discussion chats. I have sign out of it and my phone and resigned in. I have checked that everything is verified and connected. My ios is up to date on both my computer and phone. It worked fine until about a week ago and suddenly it stopped
Thank you for your assistance!Hi,
In Hard Drive/Library/Fonts do you have the AppleGothic.ttf Font.
The iMessages account uses this to "register".
If the computer has been Off then the App effectively "registers" the Apple ID again.
It cannot do this is the Font is "missing".
The thread I saw that highlighted this as an issues said the font could be downloaded from Apple but not the "how" of that.
8:08 pm Wednesday; July 16, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
my trackpad and keyboard on my macbook air will not connect.. how can i fix this without having to drive 2 hours to an apple store
i also have an external mouse and keyboard hooked up to it.. future shop suggested resetting the macbook. but i cant figure out how to do that.
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Hey there Apple Users
I would like some assistance with my iPad please
My iPad is stuck. The little box stating that there is not enough iCloud storage available will not close or allow me to go to settings....I have tried to shut it down but it won't let me access the slide to power off button either. Any thoughts???Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
MacBook Air will not connect to a specific network
Hi,
I recently moved into a new place and the landlord has a wireless connection in place. My Macbook Pro , iPad and iPhone 5s all connect to the network without a problem (it requires a password and we were able to connect just fine). However, my mom's MacBook Air is not connecting at all. It recognizes the network and even establishes a connection to it, however, I only see an exclamation point on the airport icon on the top right once the connection is established and we cannot browse any websites.
Does anyone have any potential solution to this? I'm not able to drive to the Apple Store right now so I was hoping something could be done on my end prior to going to the genius bar.
Thanks in advanceHi,
I recently moved into a new place and the landlord has a wireless connection in place. My Macbook Pro , iPad and iPhone 5s all connect to the network without a problem (it requires a password and we were able to connect just fine). However, my mom's MacBook Air is not connecting at all. It recognizes the network and even establishes a connection to it, however, I only see an exclamation point on the airport icon on the top right once the connection is established and we cannot browse any websites.
Does anyone have any potential solution to this? I'm not able to drive to the Apple Store right now so I was hoping something could be done on my end prior to going to the genius bar.
Thanks in advance -
MacBook Air will not connect to the internet
I am trying to assist my wife with her Macbook air (MbA), it will no longer connect to the "internet". BACKGROUND: I am running Century Link DSL Modem, with a Belkin Wireless router. I have about 10 different nodes on my home network, PC, Apple and Droid devices. All of which have no issues with access to the internet. My wife's MbA however will not access the web, it does however connect to my network and get a DHCP assigned IPv4 Address from my network. I am able to go to addresses and inside my network and serve up http such as my router's web page. WHAT I HAVE TRYIED: I have flushed/removed all previously connected wireless networks on the MbA and turned off wireless on the device then shutdown and restarted it and reconnected to my SSID (wireless network) = no joy, didn't work. I have rebooted all of my network equipment = no joy, didn't work. I have changed the DNS to an address outside my network = no joy, didn't work. I don't know alot about Mac/apple product, they seem simple and straight forward, and I have been a cisco routrer/switch jockey for about the last 7 years of my carreer.... this one stumps me. Any ideas? Firewall configuration, is there a "intranet" only box checked somewhere?
PS... I may have miss spelled my words, human communication matters, spelling is over rated.Power down the router. Unplug the cord from the wall. Wait a while.
Plug the cord back in. Restart the router.
Wait until all the lights are lit up properly.
Restart the computer.
Best. -
IPhone connects but macbook air will not connect to hotel wifi
iphone connects to login page of hotel wifi, but matchbook air will not show the login page. wifi symbol shows looking for wifi, while the hotel wifi is listed in found networks
Hey Jrbindas,
I see that you are having issues accessing Wi-Fi in your hotel. Here is an article that will help you through some troubleshooting steps regarding this issue:
Wi-Fi Quick Assist - Apple Support
https://support.apple.com/en-us/HT201505
For further information, it might be helpful to utilize the wireless diagnostics in your OS:
About Wireless Diagnostics - Apple Support
https://support.apple.com/en-us/HT202663
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Macbook air will not connect to iphone via bluetooth
States: The Bluetooth network is unavailable.
When setting up both the macbook and the iphone 'see' each other and appear to authorize but the iphone then states 'Connection Unsuccessful "Macbook Air" is not supported'. I have an old iPhone 2 3G and am hoping this is NOT the problem. :-(
If anyone can help that would be great.
Thanks in advance.See these two links:
Understanding Personal Hotspot
Troubleshooting Personal Hotspot -
MacBook Air will not connect to App store or allow updates to Yosemite. Internet working OK
Hi,
I'm having problems with my MacBook Air. I wanted to Upgrade to Yosemite but when I go to update software (I'm currently using OSX), the window opens and I can see that I have 2 updates but when I click on them nothing happens. I also tried to access Apps Store through iTunes and I can't. My computer is Authorised. However, I can access the Apps Store on my iPad.
Can some one help. ThanksThis could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If that's not what you see, post the contents of the window. -
New Macbook Air will not connect to 802.11n, but my old 2011 model will
I have just bought a new MBA 13", i7, 8 GB RAM, 256 GB SSD.
When I connect to my home network I see it as a 802.11n network, but as soon as I log on, I only have 802.11g connection. I still have my old 2011 MBA, and it connects to the n-standard just fine.
I went to the local Apple reseller to have them look at it, but the problem was not present when connecting to their airport extremes.
Has anyone else had this kind of problem, and is there a known fix?
CasperThe warranty entitles you to complimentary phone support for the first 90 days of ownership. If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different.
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My MacBook Air will not connect to Wi-Fi.
"A connection timeout occured"
Here's a list of recommended settings and ramifications. See if something here helps:
http://support.apple.com/kb/HT4199 -
My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP
Reset the TC to factory and start again.
Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
I also recommend different names for the different bands.
So for example.
TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
WIreless name.. TC24ghz for 2.4ghz
TC5ghz for 5ghz
You can also set the channel manually.
If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install. -
My macbook air will not attach mov files to gmail
Not able to attach mov files to gmail. I have a macbook air. this situation has occured over the last couple of weeks and this is not a large file.
Twyla2 wrote:
My Macbook Air will not connect to wifi. I have tried updating the software and still nothing. Any idea how to fix?
Care to share which software you were unsucessful in updating? Which OS version you are using?
===========
Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT4628 Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.
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