My MacBook was stolen over Christmas and i cannot find my serial number, i have a time machine which my macbook was backed up to can i retrieve my serial number from it and how?

Anyone able to advise how to trace the serial number of my macbook pro that was stolen, I used it to purchase from iTunes and i have a Time machine with back up info. It was bought in 2009 and i cannot find my receipts for the police but need to provide a serial number? Help please

If you enabled the Find My Mac application, than you can locate it from http://icloud.com
If you do not have, than you should contact apple through the Apple Support Lane: https://expresslane.apple.com
You can contact me by Private Message anytime for more help.

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My ipad was stolen last night and how can i disable the device?

my Ipad was stolen last night and how can i disable the device?

Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
 Cheers, Tom

HT200116 imovie is trying to open, opens and then the spinning wheel takes over, why and how do I fix this issue?

imovie is trying to open, opens and then the spinning wheel takes over, why and how do I fix this issue?

Finder Go menu --> Go To Folder... "~/Library/Preferences", then
delete iMovie related plist such as "com.apple.iMovieApp.plist" and "com.apple.iMovie.plist".

I have my Time Machine on an external drive (not connected to Airport Extreme) and I have an external HD attached to airport extreme. Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme. How?

I have my Time Machine on an external drive (not connected to Airport Extreme) and I have an external HD attached to airport extreme. Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme. How?

Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme.
Sorry, but no.
Time Machine will backup your Mac, but not the hard drive attached to the AirPort Extreme.
Time Machine will back up a hard drive only if it is attached directly to your Mac via USB or FireWire.

How to restart base station from airport utility? I used to be able to do it remotely I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose t

How to restart base station from airport utility? I used to be able to do it remotely
I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose the issue. This results in being told to restart the wireless. The airport utility includes the drop down option of restarting but is not clickable so I can't choose it.
With my prior macbook and same time capsule, etc if i had problems connecting to the internet I would run network diagnostics to help out. This included clicking on the airport utility ---> base station --> restart. This worked most of the time.
Bottom line, is there something I am missing in not being able to restart the wi-fi remotely? ]
Thanks in advance

You are likely forgetting a step.
Open AirPort Utility
Click on the Time Capsule icon
Click Edit in the small window that appears
Now click the Base Station menu.....top of the screen....not the Base Station "tab" in the center of the screen
Click Restart

Using Time Machine, is it possible to back up a computer AFTER a specific date. I only want to back up files from AFTER January 2015. Is this possible, and how can I do this?

Using Time Machine, is it possible to back up a computer AFTER a specific date. I only want to back up files from AFTER January 2015. Is this possible, and how can I do this?

emilypdunne wrote:
Using Time Machine, is it possible to back up a computer AFTER a specific date. I only want to back up files from AFTER January 2015. Is this possible, and how can I do this?
Is what you're saying that you only want backups in TM of the state of your Mac from January 2015 to the current date and nothing before then? I'd think the simplest solution would just be to delete in TM all the backups prior to 1/15 and then let TM do its thing. The ultimate source for all things Time Machine is here. On this page, note the comment that "Time Machine will never delete the backup copy of anything that was on the disk being backed-up at the time of any remaining backup" which I understand to mean that if you delete all the backups in the TM file prior to 1/15, any file that wasn't present on your Mac as of 1/15 will no longer be represented in the TM file. Note that the second link also has instructions for how to delete TM files.
If you were trying to accomplish something else, then as Emily Litella (Gilda Radner in SNL) used to say, "never mind."

I have just updated to 10.7.3 and safari always reloads previous pages I have been on every time on open it, my home page is set to google yet it always reloads from the history, how do I stop this

I have just updated to 10.7.3 and safari always reloads previous pages I have been on every time on open it, my home page is set to google yet it always reloads from the history, how do I stop this

There is a setting in the System Preferences for this as well that may be causing it. Go to System Preferences>General>Restore windows when quitting and reopening apps - at the bottom of the window under Number of Recent items. Remove the checkmark from that setting.
Also - if you close all of your windows when you are done with Safari - it should open to your home page.

Replaced HD yesterday Was able to restore from Time Machine Now, it won't back up to Time Machine. I removed the TM and tried to add it- the error is "The disk image for "computername.sparsebundle" is in use. Try ejecting the disk image - How do I do?

Replaced HD yesterday Was able to restore from Time Machine Now, it won't back up to Time Machine. I removed the TM and tried to add it- the error is "The disk image for "computername.sparsebundle" is in use. Try ejecting the disk image - How do I do?

Hello jfilbey,
Thanks for using Apple Support Communities.
Power cycle the disk Time Machine is backing up to.
For more information on this, take a look at:
Time Machine: Troubleshooting backup issues
http://support.apple.com/kb/HT3275?viewlocale=en_US&locale=en_US
Best of luck,
Mario

How to reestablish osx internal time machine. deleated as option and now only have external time machine option(seagate dashboard)

How to reestablish osx internal time machine. Deleted and now only have external time machine from Seagate dashboard. I have Imac 27 inch desk top 10.9.5 system.Thanks

Are you talking about local snapshots…
About Time Machine local snapshots - Apple Support
They can be enabled & disabled…
http://osxdaily.com/2011/09/28/disable-time-machine-local-backups-in-mac-os-x-li on/
If you deleted files for Time Machine on the internal disk then unexpected things may happen, reboot & cross your fingers in hope that they get recreated

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website. How can I backup my data?

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?

No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.

Time machine tells me last successful back up 19 August 2014. Have done restores and utility checks to no avail.

time machine tells me last successful back up 19 August 2014. Repeated attempts to correct have failed. any thoughts?
thanks, Diane

We need a bit more info.
You don't state that you are backing up to a Time Capsule but I am guessing that is the case.
1. I need to know, what TC??
A1xxx from the base please. They do go faulty as they age.
2. How is it connected into the network? Is it main router or bridged? Plugged into what router or modem?
3. How does the computer connect to it?
4. Is the computer running Lion as per your profile or is it Mavericks? This latest OS is problematic. Its network reliability is poor.
If you are running mavericks.. and using wireless then I recommend you plug the computer directly to the TC by ethernet.
You can turn off wireless and see if you can get TM to start.
Otherwise go through the Mavericks clean setup with the TC and see if that will get it going.
Airtport Utility can't find Airport Time Capsule on either of my 2009 Macs
The very simple version of this..
Mount the TC hard disk in Finder manually.
Type AFP://10.0.1.1 (or whatever IP is shown by the airport utility)
You will be asked for the disk password.. supply it and save it in the keychain.
Try TM.. if it still doesn't work, reset TM and try again.
A4 here. http://pondini.org/TM/Troubleshooting.html
Ensure that IPv6 is set to link-local only in both wireless and ethernet (if you use it).
No luck you will need to follow the clean setup instructions and start over from scratch.

HT1657 I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.

After upgrade to mavericks: time machine keeps asking for my back up disk and won't open unless i plug in the disk. any solutions?

after upgrade to mavericks: time machine keeps asking for my back up disk and won't open unless i plug in the disk. any solutions?
before the upgrade, i could open time machine without the need for having the back up disk plugged in.

Ok. I got it to work, sort of....
As I mentioned before I tried the "disk password" and the "Time capsule Password" options to see if I can start the back up again or start a new backup. Neither worked. So I tried the firmware down grade, but like you said that did not work. I then decided to try the "Account password" option and I have never used this option before becasue it states that if there is data on the drive it would not be acessable after creating an account. Since I wiped out the disk that was nno problem. When I created the new account and choose the drive it asked for the user name and password. I entered the info for the new account I just created(FYI this has nothing to do with your login username and password), bingo! It worked!
Now I have two partitions on the TC disk. The old one and now the new account. I am guessing this is to be used if I have multiple computers, which I don't.
I any case, I am going to wipe out everything again and try again to do a backup the way I had it before.

I recovered my back up via a wired connection. now Time Machine does not recognise older back ups wirelessly and wants to do a first back up

I recovered a back up from my time machine via a wired connection after getting the 'white screen of death'. Now Time Machine does not recognise any back ups on the time machine when connected wirelessly and wants to do a first back up of the whole machine. How do I get my mac to recognise these older back ups? It connects to the wifi network the time machine creates fine, with the same name and password.

I recommend the following.
1. Reset the TC to factory.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
2. Rename the TC to SMB standard.
That means short names.. 2-20 characters but less than 10 is excellent. eg TCGenx (use number for x that is actual generation of the TC)
No spaces.
Pure alphanumeric. No apostrophe.
3. Ensure IPv6 is set to link-local..
Do the same thing for ethernet if that is used.
4. Manually mount the TC disk in Finder.
Use Go in the top menu.. connect to server.
Type in
AFP://TCname.local (where TCname is your new short name for the TC and local is default domain .. it helps using the domain I found).
You will then find the computer either can or cannot find the network resource.. if it fails something else is wrong with the actual network and you will need to fix that.
It will request the password if it is found.. password is public by default unless you changed it.. type in the password and check to keep it in your keychain.
5. Delete current TM setup and redo it with the newly named TC.
See A4 here. http://pondini.org/TM/Troubleshooting.html
If your backups cannot be found, try B6 again, now that you actually know that the disk has been properly discovered.

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

There has never been a reliable firewire ---> USB adapter suitable for external high speed storage. This was a major issue when the MacBooks lost the firewire port a number of years ago (Apple subsequently brought it back).
The only high speed port on the Air is the ThunderBolt port. There are external ThunderBolt drive options out there, but they're somewhat more expensive than traditional USB/FireWire options.

My MacBook was stolen over Christmas and i cannot find my serial number, i have a time machine which my macbook was backed up to can i retrieve my serial number from it and how?

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