I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website. How can I backup my data?

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?

No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.

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Broken Ipad screen and cannot access notes.

I have an ipad with broken screen and I am trying to snychronize some notes content into my Itunes. How?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
~~~~~~~~~~~
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
     If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH!

HT1338 I have macbook without a firewire port, I have usb 2.0 port, now my os is not working I can not get through apple logo loading , I can not enter safe mode, I can only enter one user mode, how can I backup my data, I have very important data in my h

I have macbook without a firewire port, I have usb 2.0 port, now my os is not working I can not get through apple logo loading , I can not enter safe mode, I can only enter one user mode, how can I backup my data, I have very important data in my hdd

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

HT1391 I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer

I have a new computer and cannot access my previously purchased music from here. The error message says I need to authorize this computer??

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

Since converting my mobileme account into an icloud account, my free 5GB of storage has become a paid for extra 20GB without my requesting it. How can this happen, and has anyone else had this happen to them?

Since converting my mobileme account into an icloud account, my free 5GB of storage has become a paid for extra 20GB without my requesting it. How can this happen, and has anyone else had this happen to them?

To clarify: you are not being charged for the extra storage - it's complimentary to reflect the fact that you had storage in MobileMe. At the end of June it will disappear unless you care to pay to renew it.

Hi, I made an account in Apple, but it doesn't open the Appstore, how can I register ?

hi, I made an account in Apple, but it doesn't open the Appstore, how can I register ?

Go to the App Store, sign out and then sign back in with your Apple ID and password.
OT

HT1491 I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74487)

From last 3 days i am trying to my best to use facebook in my i phone 4s but still i am failture to contect,i can able to use my facebook account on my pc or laptop but not in i phone,i remove facebook so manytimes and also reset all setting but sti

from last 3 days i am trying to my best to use facebook in my i phone 4s but still i am failture to contect,i can able to use my facebook account on my pc or laptop but not in i phone,i remove facebook so manytimes and also reset all setting but still i am fail ,pls do needful

I am very happy to report that my server connection tech, which I called via landline, informed me to : 1. Open Tools 2. Scan down to Clear Recent History 3. Delete All. That was it! Unbelievable! Six hours of searching through the Windows catagories. I checked the results on an internet site, and viola! It was gone! Mozilla Firefox seems to remember the usernames and passwords irregardless of the option window that asks if you if want it to remember the user and password. I finally got in touch with my friend and he said he did not answer yes to the window, even though he was aware of it. No damage. I surely do appreciate everyones' concern in this, now what seems to be, a very simple solution. Cudos to Firefox! Thank-you! P.S. I now have to enter my information at the beginning of any password protected sites...no harm done! My friend is now condemned to the 'user account' site! lol...

I signed up for the edge program and need to send back my old phone. The instructions say I need to put it in the edge bag provided with my new phone order, but no bag is in the box. Can I get one at a store? Please respond!!

I signed up for the edge program and need to send back my old phone. The instructions say I need to put it in the edge bag provided with my new phone order, but no bag is in the box. Can I get one at a store? Please respond!!

monkeybuttqueen,
Thank you so much for reaching out to us today. I hope you are enjoying the new device! I do apologize that you didn't get the proper info sent to you to send back your old device. You can always print a label online from My Verizon. You can do that at www.verizonwireless.com/printlabel Pleaes keep us posted if you have any questions or concerns.
KevinR_VZW
Follow us on Twitter @VZWSupport

HT4061 my screen is not displaying it is black. The phone rings but nothing displays, this is the same when I receive a text

My screen is not displaying it is black. The phone rings but nothing displays, The same is happening when I receive a text.

Hi there Mrunner,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
-Griff W.

Satellite L350 - Can't install Vista and how can I backup my data?

Hi to all
I have a Satellite L350 and recently I've installed Vista Home Premium in a different language (the OEM Vista was in English) hoping I could activate it with the OEM key, but I didn't succeed.
When I wanted to re-install the OEM Vista from WinRE I realized I can't access it and then I had a "brilliant" idea that if format the C partition with the Acronis Disc Director it would boot from WinRE. It didn't.
Fortunately Ive burned the recovery discs before. The only problem is that the recovery disc formats the entire HDD and I have data on the second partition I've would like to retrieve.
I tried to install again the retail Vista to backup the data from the second partition (yes, I'm an idiot, I didn't do it before) but it stops after the first reboot. I get a black screen with a low dash blinking.
I really need that data, please help!

Hi!
I can tell you why you cant install a retail version of Vista by using the product key. This is pretty easy because the key on the bottom side on the notebook belongs to the preinstalled OEM version and cant be used by a retail version.
However, I think the best way to backup your data would be that you put the HDD in an external HDD case and then you can backup your data on another PC or notebook.
Such external HDD cases are not expensive but very useful.
Bye

I transferred about 400 gigs of data from my MacBook Pro to my new iMac using Migration Assistant, but it doesn't show on Finder. How can I locate my data?

I transferred about 400 gigs of data from my MacBook Pro to my new iMac using Migration Assistant, but can't find any of my data on Finder. I'm thinking that the data got transferred but not cataloged. Finder shows about 400 gigs of my hard drive being used, but the files it shows don't come anywhere close to 400 gigs. How can I find out what is really on the hard drive and how can I access my MacBook files I transferred?

I suggest that you start over, boot into Internet recovery mode, launch Disk Utility, erase and reformat the HD with one partition and GUID option, quit Disk Utility, restore the OS, and on first boot, use the Setup Assistant to migrate from the MacBook, following the steps in Pondini's Setup New Mac guide. If that doesn't solve your problem, contact Apple's Support. If they recommend the same steps, I'd opt to return the machine and get another (you can do that the first 14 days you own it, no questions asked).
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Lost the security question and safety email, but there are 3000Yen in the acc, How can I get it back or how to reset the question?

I can't remember the answers of my security questions and i lost my safety email as well. Unfortunately, I just add 3000YEN into the acc. How can I reset the security questions? or how can I get that 3000YEN back ? anyone can me with this situation T.T

You won't be able to view and/or change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Iphone4s water damage, phone is on but no network or wi fi. How can I download my data from the phone

iphone4s has water damage but the has power but no network or blue tooth or wi fi is NOT working, how can get my data from the water damaged phone.

Looks like the Wifi and network antenna has been damaged by the water. It is a hardware problem and can only be fixed by the professionals.

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website. How can I backup my data?

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