My notebook infected but when i did recovery not hide system volume information folders
my trial antivirus finshed to my notebook,unfortunately it is infected by virus and hidden folders and files appeared everywhere. when i made recovery the problem of hidden folders and files still pesent,so,what can i do to return to the original statue of notebook?
Hi islam1985,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see you are having some problems with your recovery. I will be happy to help. Where are these hidden files and folders? What is the directory path? They could be essential system files that are supposed to be hidden. What operating system are you using? What is the product number for your notebook?
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP
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