My screen suddenly went out, yet the computer is still running. It would turn on but the screen would not light up at all. A service guy plugged it into an external monitor and now the screen appears to be working fine. Anyone else have this happen?

should have typed in here...

If your computer is a 2011, you can stop the blue screen by turning off graphic card switching. Under apple, system preferences, energy, uncheck box. Temporary fix. Your logic board may need to be replaced if you are under warranty or have apple care otherwise $1000.00. May be software or firmware problem but apple has provided no info. Replacing logic board has corrected problem for some users and not others. Everything I've mentioned only applies to 2011 MBPs.

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I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have that problem?

I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have this problem?

Hey Carol5005,
Thanks for the question. I understand you are experiencing issues with Touch ID. The following article provides some troubleshooting steps that may be helpful:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Resolving issues with Touch ID
1. Verify that you are using the latest version of iOS.
2. Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
3. If you are using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
4. Tap Settings > Touch ID & Passcode and verify that:
- iPhone Unlock or iTunes & App Store is enabled.
- One or more fingerprints have been enrolled.
5. If one finger isn't working, tap Edit in Settings > Touch ID & Passcode to delete and then reenroll the finger.
6. If that finger still isn't working, try enrolling a different finger.
7. If you are unable to enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.
* Moisture, lotions, sweat, oils, cuts, or dry skin may affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Thanks,
Matt M.

My iPad will black out, then go to the home page while viewing an app, anyone else have this problem? Do I have to replace it?

My iPad will black out, then go to the home page while viewing an app, anyone else have this problem? Do I have to replace it?

What version ipad and which version ios are you using?
Try this:
Make sure IOS is updated to latest version
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings
(no media or data will be deleted from the device, this will only take a minute).

I can't login to Facebook from the app or on Safari. Is anyone else have this issue? I deleted FB from my iPhone 4 and reinstalled it. Still didn't work.

I can't login to Facebook from the app or on Safari. Is anyone else have this issue? I deleted FB from my iPhone 4 and reinstalled it. Still didn't work.

Make sure you have checked off iCloud contacts in your Contacts app under Groups in upper left corner.

HT5262 I've updated to iOS 6 and now my music wont play in my Audi - anyone else had this problem?

I've updated to iOS 6 and now my music wont play in my Audi - anyone else had this problem?

What do you mean by "on the days that should be marked"? Are you calendar events displayed on the wrong days?

Just installed lollipop. Now I cannot access sounds and notifications. Says" Unfortunately, Settings has stopped". Anyone else have this problem?

Installed lollipop. Cannot access sounds and notifications in settings. Says, "Unfortunately, settings has stopped". Do not have problems accessing other display. wallpaper, etc. New update says installed successfully. Anyone else have this problem after updating?

Same here. Any help appreciated

When I put my phone on to charge, the batter quickly went to 1%. Down from 30%. When I pulled the phone off the charger to take a look at it, it died. Now it will not start. Anyone else have this happen to them? Any fix it, tips?

When I went to put my iPhone 4s on the charger it had 30% power. It quickly drained to 1% when hooked up to the charger. I took it off the charger to see what was going on and it quickly died. Has anyone else run into this issue? If so, how did you rectify?
TODDCPW

Hey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario

IMovie for iOS 2.0 export doesn't work. Anyone else have this problem and how do you fix it?

It seems that I can export projects that are very short (less than a minute) but anything longer than that simply shows the export progress bar and then never makes any progress. I've left it sitting there for an hour and it never moved. This also means I can't upload anything to YouTube. It was working fine last week when I exported a five minute video in 1080p, but now I can't even export a three minute video in the lowest quality option.
I'm using iMovie 2.0 on my iPad and iPhone and the issue is present on both devices, even though it was working fine last week.
I have already uninstalled the application, reinstalled it, and it still won't export any of my projects.
Oh, and Apple removed the ability to open iMovie iOS projects in iMovie for Mac because that feature made way too much sense.
Apple case number 536054629

Then you should provide the information requested by lllaass so that people have information on which to base a diagnosis. I'd suggest you start a new topic with your issue (use the "Start a discussion" link under the Actions header at the upper-right of each main topic page). It's generally better to ask a question as a new topic rather than as a reply in someone else's thread. It's more courteous to the original poster, and is more likely to get your question the attention it deserves.
Regards.

I am experience a recurring, annoying problem. When i touch an icon to enter an ap, very often while i am using that ap, all of a sudden i am kicked out of it and am back in the icon screen. What is goingnon , does anyone else have this experience?

I am experiencing a recurring, very annoying problem with my ipad. When i touch an icon ap and start using it, i am often kicked off it and returned to the icon screen. What is going on and does anyone have the same experience and any solutions? Thanks.

If it's happening on all apps that you've downloaded, but not on the Apple built-in apps, then try downloading any free app as that appears to reset something - you can then re-try your apps, and you can delete the free app.
If it's only happening on one or two apps then try closing them completely : from the home screen (i.e. not with any of the affected apps 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the apps to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

When I'm on a site my IPad will go back to the home screen without being prompted. Does anyone else have this problem?

When I'm on a site my IPad will go back to home screen without being Prompted. Any ideas?

Bunch of people talking about that here:
https://discussions.apple.com/thread/5318510
Might find help there.

Updated to ios7. Ipad decided it wanted a password, after a day of ios7, and after exhausting all options it "disabled" itself. Tried all the Apple suggestions. No luck. Anyone else have this problem and did you find a solution?

Nothing about 7compensates for this betrayal.

I read the set up information after the update. When it asked if I wanted to add password I said no.
http://support.apple.com/kb/HT1212

HT201365 Since uploading 7.0 I cant play any game for more than 5 sec.without screen flipping to Apps. page. Anyone else have this problem??

Since uploading to 7.0.2 cant play any game for more than 5 sec. without screen flipping to Apps. page. What to do??

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

HT1386 Receiving phone cannot be synced unknown error 1150 secure link failed I phone could not be found on the network. ??? Synced fine Sep 6...anyone else have this happen ??

I've been trying to sync all day, it's never done this, Receive either I phone could not be found on the network or Secure link 1150 failed. Have not changed ANYTHING on my computer. Windows 7 64 bit. When I do the Control Panel / System & security / windows firewal / advanced settings / inbound rules / new rule program / this program path / PROGRAM FILES ITUNES OPEN is not there....what do I do ?? Will not sync from computer to phone my phone is listed under devices HELP !!

Is there a way for you to disable the firewall and your anti-virus software? That should help.

I was trying to view a video and Yahoo! search 404 handler hijacked me. Anyone else have this problem?

Tried to look at video at www.knitpicks.com every time I clicked on the video Yahoo! search 404 handler hijacked me from the site. Yahoo says not their glitch and I did not have a problem when I went to the site using Internet Explorer. Could this be a glitch in Firefox?

The new Mac's came with OS X Lion 10.7 and there are no boot disks.
Since it's so new, take it back to the Apple Store and let them deal with it.
If not you can hold Command and r (as in rotten) keys down and boot the computer.
You'll be presented with a several options, including one to reinstall OS X Lion provided you have a Apple ID, which means you have to use Safari in there to set one up. To do that you need to set up a email account with Google or Yahoo. Once you get the ID, then you can download Lion and reinstall it.
It's so stupid not having a copy of the OS on hand to perform your own repairs.
Of course Apple will be happy to sell you a $69 Lion USB stick.
Like I said, take it back to the store, and try to get your money back, that will force them to think about just giving you a replacement machine that works.
Lion doesn't work really but it can be acceptable until the patches get released.

Hi my iphone 4s keeps droping facetime calls and restarting my wifi router home and work. does anyone else have this issue?

I previously had the iphone 4 and on the same routers never droped a facetime call nor did my wifi router restar... is this a 4s issue??? pls help

I'm willing to bet it's dropping the connection because the router is rebooting. Try updating the firmware of the router. If that doesn't stop it re-starting spontaneously, I'd look into a new router.

My screen suddenly went out, yet the computer is still running. It would turn on but the screen would not light up at all. A service guy plugged it into an external monitor and now the screen appears to be working fine. Anyone else have this happen?

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