My startup chime suddenly stopped working.
I have 2011 27 inch iMac. (Mavericks 10.9.4) The startup chime suddenly stopped working this morning. I have not changed any software or hardware recently and there is nothing plugged into the headphone jack. Tried resetting SMC and PRAM and still no chime. Machine appears to be working normally other than this. Any idea what could be going on? Thanks, John.
Might be worth doing SMC and PRAM resets - there are instructions linked in one of the posts in this discussion: https://discussions.apple.com/thread/3695933?tstart=0
~Lyssa
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My wifi has suddenly stopped working on my iMac, after working fine for almost a year. There is an exclamation mark on the wifi bars and when I click it, it takes me to a network diagnostics page. This page asks me for my username and password for the wifi, which I don't have. It is different from the WEP key and modem name, which I originally used to set up my connection. I have not experienced any problems on all my other wifi-enabled devices. Ipod touch, iPad, MacBook all work fine. What should I do?
The name is the name of the network you created on the router. The password is the WEP password. You shouldn't be using WEP at all, as it's insecure and also seems to cause connection failures. Use WPA 2 Personal. If your router doesn't support it, get a new one.
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HP Pavilion dm1-4000au Entertainment Notebook PC_Keyboard and Touchpad Suddenly Stops Working
Hi there,
I have an HP Pavilion dm1-4000au Entertainment Notebook PC (QG411PA) running Windows 7 Ultimate 32-bit for more than a couple of years already. During those times up until now, whenever my laptop is on standby for an hour or so, its keyboard and touchpad suddenly stops working, regardless if its running on battery or on AC power.
I always ensure that I have an external mouse in order for me to navigate properly and pull up the on-screen keyboard in order to type once that issue arises.
All appears to be updated in terms of Windows Updates and I even reformatted it, but issue still persists.
Is this particular issue that I am experiencing a harware issue? Perhaps a software issue? Or maybe a defective model itself?
Your prompt response is highly appreciated.
Sincerely,
Led
This question was solved.
View Solution.Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP -
AOL suddenly stopped working on my iMac. I have tried trashing the preference folder, and also trashing and reinstalling the software. Every time it tries to open I get a message that the program has "quit unexpectedly". Does anyone know what to try next?
iMac Mac OS X (10.4.8) AOL softwareHi Again Michael!
I'm happy that worked!
TO REPAIR PERMISSIONS ON THE STARTUP DISK
1.Open Disk Utility, located in Applications/Utilities, and select the startup disk in the left column.
2.Click First Aid.
3.Click Verify Disk Permissions to test permissions or Repair Disk Permissions to test and repair permissions. (I never "Verify". Just run "Repair".)
Rerun RP until the only message it reports are the ones listed in this link:
Spurious Permissions Errors Using: 10.4.x
When "Repair Permissions" is complete. Quit "Disk Utility".
Thank You For The Star!
ali b -
HDMI port on Macbook Pro suddenly stopped working. How much is it to fix?
HDMI port on Macbook pro suddenly stopped working. Is it expensive to fix?
No one here can tell you what the prices are to repair things. We are just users such as yourself.
What makes you think your HDMI port is dead?
You can take it to a Genius Bar for a FREE diagnosis, make an appointment first.
http://www.apple.com/retail/geniusbar
Also check system preferences/Displays make sure that you have all the correct settings.
Check that the cable you are using is good.
Make sure the display you are connecting to is set correctly.
Check here:
http://support.apple.com/kb/ht1573
Try resettind SMC:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
. RESET PRAM:
Shut down your Mac.
Locate the following keys on the keyboard: Option, Command (⌘), P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on your Mac.
Immediately press and hold the Option-Command-P-R keys. You must press this key combination before the gray screen appears. Continue holding the keys down until your Mac restarts, and you hear the startup sound for the second time.
Release the keys. -
My TFT display suddenly stopped working HELP! G4 MDD DP1.25
Hi all...could use some pointers here. My formac 17" TFT display has suddenly stopped working on my MDD G4 DP1.25 - I use the standard graphics card. Turned the mac on today, and the display just wont turn on, though the silver light on the display flashes (as in standby) which means it's getting power. I also have a CRT display attached to the same card, and it's working as normal which I presume means that the graphics card is not dead. I tried booting from a different startup volume, same result. Any ideas please?? thanks!
no it doesn't support multiple inputs, it just has an on/off switch and is connected to the radeon 9000 pro graphics card (as shipped with the G4) via the ADC connector. Like I said, the VGA monitor that's hooked up to the same card works ok. And....weirder still, the Formac monitor has USB ports on the back, and although the monitor will no longer work (just the pulsing light on the front suggesting it's in stanbdy mode) the USB devices will still work when connected to the monitor - so this means either the card is half working or the monitor is half working!!! But I need to know which before I spend any $$$. Anyone got any ideas please? thanks!
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Startup manager shortcut stopped working
I usually run OS 10.8.5 but I have 10.6.8 on a separate internal drive and sometimes start up from that drive when I need to run applications that won't work on 10.8.5. Yesterday, the startup manager shortcut stopped working. I restarted holding down the option key as usual, heard the chimes, kept holding the option key and the computer hung on a blank white page. I tried this a number of times. I repaired preferences and checked the disks, but this didn't fix it. I didn't reset the p-ram (I'm afraid that this will cause trouble). Any ideas?
ALFRED GUZZETTIThat is not good news.
Option-Boot code is All in ROM. As you know, it is very slow to discover all potentially-bootable devices, bit it should discover some within a minute, not leave the screen white.
Have you tried with a 10.6 DVD in the DVD Reader?
Perhaps one of your Drives is messing up the SATA Bus. -
Bluetooth on imac suddenly stopped working
To start, thank you for reading this question with the intent to help. My imac LionOSX 10.7.5 . Does anyone have experience or knowledge about how the bluetooth to a computer can suddenly stop working. It happened at the same time that the computer start up slowed way down (Just took 4 minutes...i timed it so I could know for sure). It used to start up in about 30 seconds or less. (The computer itself seems to work as fast as normal once the start process has finished.
At first, I thought there was something wrong with my keyboard and mouse, but couldn't even log in to access the system preferences, as both were not working. So I grabbed an old keyboard and mouse from my Windows desktop, plugged them in and was able to log in. That is when I noticed that the bluetooth icon in the menu at the top right of the screen showed a line through the bluetooth icon and when I click on it, it says "bluetooth unavailable. When I click on the "About this Mac"/more info and look under bluetooth, it says "no information found". Also, the mouse I plugged in stopped working the next day until i plugged it into a different USB port.
My fear is that I accidentally downloaded some kind of malware that is eating up different functionalities on my computer. I did use a web-service to download a youtube video on neck exercises (how stupid of me...could have simply bookmarked it and pulled it up just as easily)
If you can help, I would be oh, so grateful. I know my way around computers in the most basic sense, but don't understand much about the how's, why's, how-to's of computer technology.
Thanks. Your friend, Patti PSorry I haven't gotten back with those of you sooner about your suggestions and how they have been working. Tried one day, but the site was down due to maintenance.
I have been trying all the wonderful suggestions people have given, but so far with no luck. It is absolutely clear that the problem is with the internal bluetooth and not with the keyboard or mouse. I bought an external bluetooth usb adaptor, and now my bluetooth devices are usable again, but the internal bluetooth is still unavailable. Thanks for letting me know that the long wait at startup was more than likely due to the system searching for the bluetooth, very comforting.
In one article I read, the person recommended trashing the plist file, com.apple.bluetooth.plist, but I couldn't find a file like this in the library. However, I did find a file named 'com.apple.Bluetooth.Audio.plist' which was modified on June 12, which is the same time the bluetooth stopped working. I don't know what to do with this file, since I really know nothing about how computers work, code, etc., etc. I just really enjoy the finished product, so to speak. But here is what I found when I opened the plist file.
Here is the first entry:
Root: previous input UID Dictionary: string Value: AppleHDAEngingInput:18,0,1,0:1
When I clicked on and opted to copy, this is what pasted when I pasted it: <?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<string>AppleHDAEngineInput:1B,0,1,0:1</string>
</plist>
There is a 2nd entry:
Key/Root: previous output UID Type/Dictionary: string Value: AppleHDAEngineOutput: 18,0,1,2:0
When I copied and pasted this string (or whatever it is called…it's all greek (or perhaps I should say geek) to me, here's what pasted:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<string>AppleHDAEngineOutput:1B,0,1,2:0</string>
</plist>
I also found two files that were logs of events that occurred on the 12th and 13th. I have copied and pasted this info and put it into two text docs, which if I can figure out how, I will attach in case someone is able to look at code and figure out what it means. That is way beyond me (and I envy those who can read this foreign language)
In addition, there is a folder named 'com.apple.BluetoothFileExchange.savedState' which was created on June 12th also. It has 2 documents, one named 'data.data' and another named 'windows.plist' I took a screenshot of the plist file which i hope I can include somehow in this post.
There is a 2nd folder created June 23 named com.apple.BluetoothSetupAssistant.savedState that has a data.data file and another windows.plist
These are the only files/folders that came up when searching the library under the key word bluetooth.
Thanks to everyone who was so willing to help. While I wasn't able to fix the problem, I learned lots of good stuff, like how to find my library, etc. so just know your efforts to help were not in vain.
Your (grateful) friend, Patti P -
IMAC suddenly stops working Mouse,keyboard, wifi all stops responding. PLEASE HELP
iMAC suddenly stops working,display is on but key board and mouse does not respond.I changed keyboard with usb also but still same.even wifi stops working also.PLEASE HELP before there was some kernel panic errors , i updated every thing, installed an original osx mountain Lion. taken to Apple service center. They found nothing wrong with hard ware. But i am having still the same problems. It just stops responding to keyboard, mouse even wifi goes off some time. I thought it may be keyboard mouse problem so i changed them to normal usb keyboard and mouse but still the same. PLEASE PLEAE HELP. -------- LAST ERROR REPORT IS BELOW Interval Since Last Panic Report: 687085 sec Panics Since Last Report: 2 Anonymous UUID: 48C67BCC-4ADB-0131-8FCC-DBD9C01FBB0C Fri Jul 19 17:23:01 2013 panic(cpu 0 caller 0xffffff80096b8655): Kernel trap at 0xffffff7f8a53f351, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0x0000000000000060, CR3: 0x000000000bf36000, CR4: 0x0000000000000660 RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000018, RDX: 0x0000000000000004 RSP: 0xffffff8089c4ba60, RBP: 0xffffff8089c4ba80, RSI: 0x0000000000000060, RDI: 0x00000000ffffff8f R8: 0x00000000000000ff, R9: 0x0000000000000019, R10: 0xffffff8074831004, R11: 0x0000000000000008 R12: 0x0000000000000000, R13: 0xffffff807482e0ec, R14: 0x00000000ffffffff, R15: 0x0000000000000000 RFL: 0x0000000000010297, RIP: 0xffffff7f8a53f351, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000060, Error code: 0x0000000000000000, Fault CPU: 0x0 Backtrace (CPU 0), Frame : Return Address 0xffffff8089c4b700 : 0xffffff800961d626 0xffffff8089c4b770 : 0xffffff80096b8655 0xffffff8089c4b940 : 0xffffff80096ce17d 0xffffff8089c4b960 : 0xffffff7f8a53f351 0xffffff8089c4ba80 : 0xffffff7f8a525ff5 0xffffff8089c4bac0 : 0xffffff7f8a53a352 0xffffff8089c4bb50 : 0xffffff7f8a50da56 0xffffff8089c4bbb0 : 0xffffff7f8a4e5c36 0xffffff8089c4bbf0 : 0xffffff7f8a4e71b4 0xffffff8089c4bc20 : 0xffffff7f8a547d3c 0xffffff8089c4bc50 : 0xffffff7f8a4fad5b 0xffffff8089c4be00 : 0xffffff7f8a4f8a9e 0xffffff8089c4be40 : 0xffffff7f8a4fee0e 0xffffff8089c4be80 : 0xffffff7f8a5454df 0xffffff8089c4beb0 : 0xffffff7f8a58c82e 0xffffff8089c4bf00 : 0xffffff8009a4b1ab 0xffffff8089c4bf60 : 0xffffff800963e25e 0xffffff8089c4bfb0 : 0xffffff80096b3137 Kernel Extensions in backtrace: com.apple.driver.AirPort.Atheros40(600.72.2)[EBF8D6E8-59C6-3C1C-9549-32DDA193B1 D2]@0xffffff7f8a4ad000->0xffffff7f8a5f5fff dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89c83000 dependency: com.apple.iokit.IO80211Family(530.4)[E86BEE31-8EE0-34BE-A53F-2571D85CC628]@0xff ffff7f8a43e000 dependency: com.apple.iokit.IONetworkingFamily(3.0)[F02560D1-ADE6-3AD9-8D05-43CB2B7C8B87]@0 xffffff7f89ddc000 BSD process name corresponding to current thread: kernel_task Mac OS version: 12E55 Kernel version: Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64 Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36 Kernel slide: 0x0000000009400000 Kernel text base: 0xffffff8009600000 System model name: iMac10,1 (Mac-F2268DC8) System uptime in nanoseconds: 397672779228 last loaded kext at 256566570174: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f8b624000, size 65536) last unloaded kext at 363393284081: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f8b624000, size 57344) loaded kexts: com.apple.filesystems.smbfs 1.8.4 com.apple.driver.AudioAUUC 1.60 com.apple.driver.AppleHDA 2.3.7fc4 com.apple.driver.AppleMikeyHIDDriver 122 com.apple.driver.AGPM 100.12.87 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.driver.AppleUpstreamUserClient 3.5.10 com.apple.kext.AMDFramebuffer 8.1.2 com.apple.driver.AppleMikeyDriver 2.3.7fc4 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.AppleLPC 1.6.0 com.apple.driver.AppleBacklight 170.2.5 com.apple.driver.AppleMCCSControl 1.1.11 com.apple.ATIRadeonX2000 8.1.2 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.iokit.IOBluetoothSerialManager 4.1.4f2 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.ApplePolicyControl 3.4.5 com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2 com.apple.filesystems.autofs 3.0 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.BootCache 34 com.apple.driver.AppleIRController 320.15 com.apple.iokit.SCSITaskUserClient 3.5.5 com.apple.driver.AppleUSBCardReader 3.1.7 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.3.1 com.apple.driver.AppleUSBHub 5.5.5 com.apple.driver.AppleFWOHCI 4.9.6 com.apple.driver.AirPort.Atheros40 600.72.2 com.apple.driver.AppleRTC 1.5 com.apple.driver.AppleAHCIPort 2.5.2 com.apple.nvenet 2.0.19 com.apple.driver.AppleUSBEHCI 5.5.0 com.apple.driver.AppleUSBOHCI 5.2.5 com.apple.driver.AppleEFINVRAM 1.7 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleACPIButtons 1.7 com.apple.driver.AppleSMBIOS 1.9 com.apple.driver.AppleACPIEC 1.7 com.apple.driver.AppleAPIC 1.6 com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0 com.apple.nke.applicationfirewall 4.0.39 com.apple.security.quarantine 2.1 com.apple.driver.AppleIntelCPUPowerManagement 196.0.0 com.apple.driver.DspFuncLib 2.3.7fc4 com.apple.iokit.IOAudioFamily 1.8.9fc11 com.apple.kext.OSvKernDSPLib 1.6 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.driver.AppleSMBusPCI 1.0.11d0 com.apple.driver.IOPlatformPluginFamily 5.3.0d51 com.apple.driver.AppleBacklightExpert 1.0.4 com.apple.driver.AppleSMBusController 1.0.11d0 com.apple.kext.AMD4600Controller 8.1.2 com.apple.kext.AMDSupport 8.1.2 com.apple.iokit.IOSurface 86.0.4 com.apple.iokit.IOSerialFamily 10.0.6 com.apple.iokit.IOBluetoothFamily 4.1.4f2 com.apple.driver.AppleGraphicsControl 3.4.5 com.apple.iokit.IONDRVSupport 2.3.7 com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2 com.apple.kext.triggers 1.0 com.apple.iokit.IOFireWireIP 2.2.5 com.apple.driver.AppleSMC 3.1.4d2 com.apple.driver.AppleHDAController 2.3.7fc4 com.apple.iokit.IOGraphicsFamily 2.3.7 com.apple.iokit.IOHDAFamily 2.3.7fc4 com.apple.iokit.IOUSBHIDDriver 5.2.5 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5 com.apple.iokit.IOBDStorageFamily 1.7 com.apple.iokit.IODVDStorageFamily 1.7.1 com.apple.iokit.IOCDStorageFamily 1.7.1 com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5 com.apple.iokit.IOUSBMassStorageClass 3.5.1 com.apple.driver.AppleUSBMergeNub 5.5.5 com.apple.driver.AppleUSBComposite 5.2.5 com.apple.iokit.IOAHCISerialATAPI 2.5.1 com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5 com.apple.iokit.IOUSBUserClient 5.5.5 com.apple.iokit.IOFireWireFamily 4.5.5 com.apple.iokit.IO80211Family 530.4 com.apple.iokit.IOAHCIFamily 2.3.1 com.apple.iokit.IONetworkingFamily 3.0 com.apple.iokit.IOUSBFamily 5.6.0 com.apple.driver.NVSMU 2.2.9 com.apple.driver.AppleEFIRuntime 1.7 com.apple.iokit.IOHIDFamily 1.8.1 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 220.3 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 7 com.apple.driver.DiskImages 345 com.apple.iokit.IOStorageFamily 1.8 com.apple.driver.AppleKeyStore 28.21 com.apple.driver.AppleACPIPlatform 1.7 com.apple.iokit.IOPCIFamily 2.7.3 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13 Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631 AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: AirPort, AirPort, en1 Serial ATA Device: Hitachi HDE721010SLA330, 1 TB Serial ATA Device: HL-DT-ST DVDRW GA11N USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2 USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2 USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 4 USB Device: USB Keyboard, 0x04f2 (Chicony Electronics Co., Ltd.), 0x0111, 0x04300000 / 3 USB Device: Microsoft Notebook Optical Mouse with Tilt Wheel, 0x045e (Microsoft Corporation), 0x00d2, 0x04100000 / 2 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2 USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3
That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
I'm helping a client who's email suddenly stopped working. So I did all the usual, and atypical fixes. Nothing worked.
So I enter all the account information on my Mac Mail, it it does not work. I go over to my Ubuntu box and fire up Thunderbird, it works. The Ubuntu box is on the same subnet as my Mac, so that eliminates DNS or network issues. I dowonload Thunderbird to my Mac, and email account works just fine. Hmm!?!
No matter what I do, I can not get Mac Mail to work on this one account, though other accounts work without issue. I have a feeling that it has something to do with how the password is encrypted, and that Mac Mail has changed this encryption. The other possibility is that the ISP, Verio.com, has changed something with their password decryption.
My client does not want to continue using Thunderbird as they really like Mac Mail. And calls to Verio just get the standard response that everything works for them (and it really does).
Any ideas what may have changed in the latest updates that would cause Mail to suddenly stop working?Hi obzidian.
If this started to happen as a result of installing a software update, chances are that you didn't install it properly.
Verify/repair your disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the latest update (the one that appears to not have been installed properly). You may also need to reinstall the latest Combo Update for the type of machine and the version of Mac OS X you're using:
Mac OS X 10.4.7 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, and no applications should be running while installing it. -
Photoshop CS4 64bit suddenly stop working
Having problems with Photoshop CS4 64bit version stop running for me giving me this error message with these details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.1.0
Application Timestamp: 499bfd16
Fault Module Name: StackHash_0b5f
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 4105
Additional Information 1: 0b5f
Additional Information 2: 0b5f2ed00a0371f4956b3b2a23be79e0
Additional Information 3: a274
Additional Information 4: a2747fd43e73092b139f32555a88633d
It seems when i do something simple as typing text, it'll stop working and give me a "Adobe Photoshop suddenly stop working". My CS4 32bit version seems to working fine with whatever i'm working on. I'm running a fresh install of Windows 7 64bit Ultimate on a new computer Intel quad core with 4gig of ram if that helps. Sorry if this have been asked before but i couldn't find anything on these forums. Thanks in advance.i deleted the prefs file and now i can open photoshop. but it seems as if it crashes if i open ANY file with ANY text, no matter what the font is.
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my usb that i have been using on my computer for a while suddenly stopped working, but is still glowing and letting me know that it is connected, but not showing up in disk utility
Either the physical drive or the enclosure electronics has failed. The light you are seeing is powered by the USB connection, the power, electricity, all USB ports put out. That doesn't mean the actual physical hard drive or the USB to SATA bus electronics are working properly. If it doesn't show in Disk Utility then it is DEAD.
Most of the time it is the enclosures electronics that fail. Removing the physical drive from the enclosure and put it in another enclosure or using a SATA to USB adapter, one that has it's own AC power supply, might allow you to get the files off the drive. -
Satellite L300 suddenly stopped working - new motherboard needed
My Sat L300 suddenly stopped working the other day.
It kept freezing to start with, then nothing at all. So, I kill-disked the HDD and tried to re-install Windows (XP).
During the install it threw up a message that some internal components had been incorrectly installed and needed to be reinstalled.
I was told to remove the memory cards and re-seat them.
That did not work. I thought that perhaps the HDD was damaged, so I fitted a new one, and started to reinstall Windows.
Once again, same message. One of my colleagues at work suggested that the Motherboard was probably U/S.
So I have been trawling the .net to find a replacement. Laptop out of warranty! I am told that some other serial numbered motherboards will work with this laptop. Don't really want to get a motherboard only to find its never going to work! My unit has an SPS number of: V000138330.
I am being offered one with an SPS of: V000138390.
Any ideas? Will this one work?
And if it does, will it give me the functionality that I used to enjoy?!
Sorry for the long sob story.
Any advice gratefully accepted.
ANDY-NHello Andy
Sorry but can you tell us more about your notebook? which model do you have exactly (L300-xxx)?
Do you have European model?
Has your notebook valid warranty?
Maybe I have misunderstood something but why you want to exchange mainboard if the warranty is probably still valid? -
My charger doesn't want to plug in to the phone,it suddenly stopped working.What should I do?, My charger doesn't want to plug in to the phone,it suddenly stopped working.What should I do? iPhone 5
Clean the lint/debris from the charging port and plug the cable in.
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The issue: Outlook to iPhone sync failure – Sync suddenly stopped working for calendar events but continued for contacts and notes. Finally Fixed!!!
SUPPORT TEAM – PLEASE SEE THIS – Complete explanation of cause and correction steps.
The cause: It is now clear what caused this problem. For years I had several “all-day” events in my Outlook calendar (birthdays, anniversaries, etc.). In May 2012 I decided to make some of them one hour events so I could add alerts to remind me of the event. I did this by dragging them in Outlook to the time I wanted and expanding them to the time slot desired and then adding the alarm.
The symptom: Syncing stopped working for the calendar but continued working for contacts and notes. I didn’t realize sync was failing until months later when I missed two very important phone calls, so when I noticed it the cause was not obvious.
The failed attempts: I’m head of a software firm and my calendar sync is a crucial to my business life so I took this on with a vengeance. From a quick look at events in Outlook and the iPhone I could see that the problem started in May 2012. Events before May were in both Outlook and the iPhone but events after May were only one or the other. Unfortunately I had changed several other things at the same time relating to other events so again the cause was not obvious. MANY calls with AppleCare proved them incompetent so my internal IT guys assisted trying many things. We tried a huge number of calendar changes and several versions of iTunes, iPhone OS and Office as well as both iPhone 4 and 5, all without success.
The fix: After 18 months of frustration, MANY hundreds of $ expense and MANY hours of wasted time I saw a blog that had a calendar sync problem and it indicated all day events were related. I changed the display of the Outlook calendar to the list view, added columns so I could see “all day” event check marks as well as times of events, sorted on the “all day” event column to move them to the top, and for all events that were “all day” events AND had a start and end time, I removed recurrence and then added the annual recurrence back…
After I fixed all events that had BOTH “all day” set and had a start/end time, I tried another sync. It synced for the first time in 18 months!
Problem occurred May 2012 – fixed Nov 2013Hi, to remove dummy '_ModGrp' entries, rather than crashing the 'Suppr' key on your keyboard, you can use this basic VBA macro (launched for instance from Excel).
It will recursively remove all '_ModGrp...' folders
Sub RemoveFolders_Click()
Dim oOutlook As Outlook.Application
Set oOutlook = New Outlook.Application
Set objNameSpace = oOutlook.GetNamespace("MAPI")
Call CleanFolders(objNameSpace.Folders)
End Sub
Sub CleanFolders(objFolders As Outlook.Folders)
For i = objFolders.Count To 1 Step -1
If Left(objFolders(i).Name, 7) = "_ModGrp" Then
objFolders.Remove( i )
Else
If Not objFolders(i).Folders Is Nothing Then
Call CleanFolders(objFolders(i).Folders)
End If
End If
Next i
End Sub
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