My subscription to creative suite has been suspended for non pay. I have updated my card info. How do I get re instated?
my subscription to creative suite has been suspended for non pay. I have updated my card info. How do I get re instated?
Moving this discussion to the Adobe Creative Cloud forum.
Kelvinator1105 for specific questions about your membership/subscription please contact our support team directly at Contact Customer Care.
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The details are in the question. Receiving error message that my account has been suspended. Looking for a phone number to call and speak to someone. Or, please have someone call me at '''*removed*'''.
'''Phone number removed by moderator to protect privacy'''Note that mozilla does not have a phone number and would never charge for services, if there is a page that says so, its a lie.
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http://support.apple.com/kb/ht3406
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For how to restore:
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I have been billed for an in app purchase I didn't make how do I get a refund please
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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The serial number is etched in the bottom case near the hinge. It's tiny, but there. You can also get it by clicking the Apple icon / About this Mac / More info.
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Hello, Crafter Lady.
Thank you for visiting Apple Support Communities.
You may find this article helpful when troubleshooting issues with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
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Creative Suite 6 now asking for serial number after minor updates
I bought the full version of Creative Suite 6 on release.
Just recently after installing some (but in typical Adobe fashion not all) updates, apps from the suite start up by saying that I am in a 30 day trial!
I have to then press the license button and reenter my serial number.
This never happened prior to the last few weeks.
I tried asking about it on the online chat since Adobe's phone lines are jammed.
This was very much like talking to a wall.
Is this happening to anyone else?
Thanks,
LanceYep, me too - there's a thread about this here too...
http://forums.adobe.com/thread/1131851?tstart=0
2 out of our 4 iMacs running CS6 are reverting to trial status every morning - despite saying it's accepted the serial number properly, up it pops the next day again! Doesn't just affect Photoshop CS6, we had the same message after launching Illustrator CS6 and InDesign CS6 too. Must be one of these updates that popped up last week, I do wish Adobe tested these things properly before rolling them out to paying customers!!
SORT IT OUT, ADOBE!!! -
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Do I download it again?Did you Update I Photo from MacApp Store to.9.6 as shown in screenshot.
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Could have been a number accessed from a sky box or free view box. Pressing the red button can instigated a charged call. Do that a few times on xfactor or strictly and the cost soon builds up.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button. -
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