My text notification light no longer works now since the Lollipop upgrade. How do I get it back since i use my phone in silent mode most of the time?

Question

My text notification light no longer works now since the Lollipop upgrade.  How do I get it back since i use my phone in silent mode most of the time?

Answer 1

    We want you to love your software update pitbullmommy71! When did you update your phone? Have you tried going into phone settings and set up your notifications as you would like them? It can take a few days for your phone to normalize after the update, but this may be a bit much. Some apps may no longer be compatible with the new software so you can try running phone in Safe Mode or do a Hard Reset to see if this improves your phone. I've seen where some have completed a Hard Reset after the update and downloaded all same apps, and phone works flawlessly now. However, if you'd like to try Safe Mode first, (which is where all 3rd party apps are disabled), you can certainly try this for 24 hours to see if improves.
Safe Mode: http://vz.to/1i0XGEW
Hard Reset: http://vz.to/1GrhWqy
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport