My verizon pages /email do not have the "boxes to click" and have no color- Verizon says contact you about a compatibility problem.

hi - firefox is my favorite browser - but since getting a new pc (with WIndows 8.1 (which I hate getting used to)... my email at verizon.net doesn't have color or the usual "buttons" - to do actions - such as move to the next page... there is also no option to print an email --- which I had on my old pc... so not sure if I have a browser setting wrong - verizon says i should contact you and tell you I have a compatibility issue... HELP! PLEASE!

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
Make sure that you allow pages to choose their own colors.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
*http://kb.mozillazine.org/Website_colors_are_wrong
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Thanks for your reply
I tried making all the changes you had recommended and which are mentioned in the link you have provided.
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at Microsoft.SharePoint.Taxonomy.Internal.TaxonomyCache.CheckForChanges()
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Click here and request assistance.
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Please read this whole message before doing anything.
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