My wife had a 4s I have a 5s and she switched to a Samsung, now we cannot send texts

I have a 5s my wife had a 4s, she just switched to a Galaxy, and we cannot text because the 5s still believes her number is 4s. I deleted her as a contacts turned off iMessage then back on, and nothing. I have tons of contacts with iPhones and tons with Android and iMessage can distinguish between all of them, but with her new phone it cannot distinguish. Any help would be appreciated.
Erci

She needs to deactivate iMessaging, the link as meant to use is:iOS: Deactivating iMessage

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I have restricted copy and print on a file, but now i cannot it to attach it to an email

I have restricted copy and edit on a confidential file i want to email. However, now i cannot see the file in order to attach it to an email or even by using Finder. However i can see it on Desktop. Major problem is now i cannot send the file using Outlook for mac as the file is not visible with the "attach" function

Hi securityissue,
Try open the document in Acrobat and try to re-save with different name if you have permission to do so.
Also you may copy the document on thumb drive/ Flash drive and copy over to another machine and try to check the same.
Regards,
Ajlan Huda.

TS3276 I have an iMac and can receive mail on hotmail however I cannot send

I have an Imac and use Hotmail. I can receive however I cannot send
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INCOMING MAIL
Account type                           POP
Description                              Hotmail
Incoming server Hostname     pop.3.live.com
User name                              (My hotmail address)
Password                                (my password)
Incoming port number             995
Incoming server port authen. Password
Incoiming server supports       SSL
OUTGOING MAIL
Outgoing mail server                     smtp.live.com
Outgoing server port                     587 (SMTP)
Outgoing server supports (SSL)   Yes
Outgoing server authentication    Password (I try the same password as incoming however it does not accept this)

HT201349 I have my iPad and iPhone set up as described but I cannot send or receive SMS texts on my iPad only imessages.

I have my iPad and iPhone set up for messaging and facetime, but I cannot receive or send SMS texts with the iPad even when the iPhone is on. I can receive imessages. Is there something I am missing?

Hello tonys4004,
Thanks for using Apple Support Communities.
If you'd like to set up your iOS devices for SMS using Continuity, please see the information outlined below.
SMS
With Continuity, all the SMS and MMS text messages you send and receive on your iPhone also appear on your Mac, iPad, and iPod touch. Even if the person you’re communicating with doesn’t have an iPhone. And regardless of what phone they have, you can reply from whichever device is closest to you, including your iPad or Mac. You can also initiate a conversation by clicking a phone number in Safari, Contacts, or Calendar.
To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch
Your iPhone, iPad, and iPod touch need to use iOS 8.1, and your Mac needs to use OS X Yosemite.
Sign in to iMessage on your iPhone, your other iOS devices, and your Mac using the same Apple ID.
On your iPhone:
Go to Settings > Messages > Send & Receive > You Can Be Reached By, and add a check to both your phone number and email address.
Go to Messages > Text Message Forwarding, and enable the device(s) you would like to forward messages to.
Your Mac, iPad, or iPod touch will display a code. Enter this code on your iPhone to verify the SMS feature.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Take care,
Alex H.

I have iphone 4 and upgraded to IOS 5 software, now I cannot add any new contacts. Please help

I have an iphone 4 and have updated to IOS 5 software a couple of days ago. I cannot add any new contacts or add anything to the calander. Can anyone help?

Have you tried a Reset...
Some Users have reported that a Restore has Resolved Issues after the Upgrade...
If a Restart and a Reset do not help... Try a Restore from Backup... if the issue persists Restore as New...
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http://support.apple.com/kb/ht1430
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I have an old i pad and new i phone i iclouded my new phone when i downloaded 7 and i iclouded my i pad and there is no way to downlaod 7 and now i cannot send texts the send button will not work

I have an old i pad that i went a i clouded yesterday now my messages cannot be sent through text i downloaded on my new i phone i cloud
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When you click Write and open the new message editor, press Alt to show the Menu Bar, then enable all the toolbars under View/Toolbars. Plus, press F9 to show the Contacts sidebar.

I had a power failure 2 days ago, have power now, but cannot send email from my iPad. Everything was fine before that. The box says cannot send mail, the user name or password for Gmail is incorrect. I haven't changed anything. I need help. Thanks

Hi
I had a power failure 2 days ago, my computer is running again, but now I cannot send email from my iPad using Cox or my gmail account. I am receiving mail in my Cox account but not my gmail account.It was working fine until the power failure. It keeps telling me, the user name or password for Gmail is incorrect. I have not changed anything. I don't know what is wrong. Can anyone help me? Thanks

I agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end.

ITunes no longer recognizes my iPod nano 5th gen. When plugged into macbook usb it appears as my iPhone. Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

iTunes no longer recognizes my iPod nano 5th gen. When plugged into macbook usb it appears as my iPhone. Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
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I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive messages from. Does anyone know how to correct this?

I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive text messages from. Does anyone know how to correct this?

We both have AT&T service. She has an Iphone 4s, I have the 3gs.

HT204053 My wife and I have both synced our iphones to the same desktop computer. She recently synced her ipad to the same computer. Now we cannot send messages to each other anymore. any ideas?

My wife and I have both synced our iphones to the same desktop computer. She recently synced her ipad to the same computer. Now we cannot send messages to each other anymore. any ideas?

By signing up for an apple ID it means she will be able to download her own apps and music and in future redownload if required for free. Ideally it should be the primary email address she uses as you can't transfer purchases etc to another ID.
Photos shouldn't disappear but back them up before hand. These days everyone gets an iCloud.com address so she could use this as her ID. You would need to go to www.apple.com/iCloud from a computer to sign up for this. Bearing in mind you need a mac with lion or mountain lion or a pc with windows vista onward to take advantage of all services like calendar sync and find my iPhone etc.
Otherwise sign up for an apple id with any other email address. You can do this at https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
AND Click on create an apple ID.
the applications linked to your existing apple ID will have to be redownloaded on the other ID but you won't lose them on yours.

I am just about giving up! I have upgraded Pages to 0.9 4.3. Now when i copy text from an incoming email and paste it it pastes in as an Object and I can't work on it.

I am just about giving up! I have upgraded Pages to 0.9 (4.3). Now when I copy text from an incoming email and paste it into Pages it pastes in as an Object and I can't work on it. It has a border round it and corner markers. I have never had this problem before. I have looked at every conceivable thing but cannot find how to get rid of this Object and just paste in the wanted text. If I fiddle and fiddle within this text I can eventually get a cursor and work on the text - but how on earth can I get rid of the surrounding box?
I don't know if this is at all clear but I can't think of any other way to describe this - but it looks like this in Pages with corner and top, bottom and side markers.
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Four more elephant Rescues during the month - first a yearling female named “.......................................
Lecia

Peter hello - I have been copying and pasting for as long as I can remember and it has NEVER done this before - so why now!? Anyway, Jerry has told me about Paste and Match Style --- yet another new thing!
I have also discovered that I don''t need to hold down Option when I go to Save to get Save As - I can hold down 4 keys (shift, option, command and S) and it will bring up Save As!!
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Lecia

I had 2 monitors connected to my macbook and i accidently selected 0 monitors now my screen is blank what do i do

I had my macbook connected to 2 monitors and i accidently choose 0 monitors now I have a blank screen what do I do?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
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I have moved from uk to Ireland and changed my mobile provider, but I can't send texts to uk numbers. My service provider say it is an I phone problem, not a service provider problem.

I have moved from uk to Ireland and had to change my service provider, but despite 3 calls to my service provider I can't send texts to the uk. They have checked it out by my using a different SIM card, but I still cannot send texts. They say it is problem with my iPhone 4's settings and told me to contact apple. Can anyone help me?

If you can find out what country your iPhone was officially sold in, you could take it there (or if originally sold in the EU, take it to any EU country where Apple officially sells the iPhone) or you could send the iPhone to someone you know in that country who could get it serviced and then ship it back to you. Apple Support does not accept shipments from other countries, and will not ship a serviced iPhone to another country.
This, though, presumes that the iPhone has not been modified as your service provider claimed. If it has, Apple will not provide service for it in any country.
You may be able to find out what country your iPhone was officially sold in by calling Apple Support:
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Regards.

I had to preform a hard restart today and now I cannot send or forward email?

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We had a contaminated email and now we cannot send emails . our service provider thinks problem in 'mail' settings but did not want to get into that area. Can you advise how we look into this

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jenfromwa wrote:
we had a contaminated email and now we cannot send emails.
Not exactly sure what you mean by contaminated, but there is currently no known e-mail that could impact the Apple Mail application as you have described.
Without knowing who your e-mail provider is and what type of account (IMAP or POP3) we can't advise you as to what those settings might be.
One way to fix it would be to delete the account from Apple Mail Preferences->Accounts and add it back.

My wife had a 4s I have a 5s and she switched to a Samsung, now we cannot send texts

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