Names Rather than Numbers

I have an E71. When people ring me their number comes up to show me who is calling. If these people are in my contact list I would like their name to come up rather than their number.
Can anyone tell me haow I get their name to come up. 
I have found that some people's names come up but other don't!!!
Please help.

sounds like you have duplicate contacts check through your phonebook
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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