Navigation is not possible as there is not any business transaction

Hi  Gurus
I am using IC Web Client 5.0. When i clicked on sales order view in the ic web client Navigetion bar i have encountered  with a problem.
"Error:  Navigation is not possible as there is not any business transaction".
can anyone give me the solution for this error.
Thank u in adv
manju

Hi,
Check whether u have assigned ur transaction type in spro setting:
Customer Relationship Management>Interaction Center WebClient>Business Transactions-->Define Business Transaction Profiles.
Hereselect ur Business Transaction Profile and assign ur Dependent Business transaction.
Regards,
PePe

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