NB505 BIOS Update v.1.70 ... WHY ?

My NB505-N500BL (PN : PLL50U-01R00C) has BIOS version 1.40 and runs great.
I see there is a new BIOS update to version 1.70
I'm always cautious about changing something that doesn't need to be fixed
So, why would I want to update my BIOS ?

mini notebook NB505-N500BL 
why would I want to update my BIOS ?
Good question. If you don't have any problems and if you don't expect to have those addressed by the upgrades, It makes sense to stand pat.
   ACPI Flash BIOS version 1.70 for mini notebook NB505 (PLL50U)
-Jerry

Similar Messages

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    Well I guess my problem is sorted, aparently it was a faulty Mother Board, which will be replaced because the warranty is still valid.
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  • Why did my bios update failed to install

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    This question was solved.
    View Solution.

    Larry2011 wrote:
    HP Pavillion Notebook DV7 4182NR
    Product # XG843UA running Windows 7 Home premium
    Bios update download failed (and installed failed)
    Many updates suggested in last 2 months or so also failed when looking at history.
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    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

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  • BIOS Update for HP Pavilion dv6t-7000 CTO

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    View Solution.

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  • Satellite 1410-604 - BIOS update Incorrect BIOS update in the web?

    Hi there again!
    Now with a new and weird matter.
    We all know that old say... "If it is not break, don't fix it". And if you put it into more informatic terms, "specially if it is a BIOS".
    Yes, we all know that the BIOS is something quite dellitate to handle. For some reason we normally feel like if we were handling something like nitro-glycerine, or some radioactive product. And this is because we all know what is being put in risk in that moment: our (or sometimes others) computer, the full system could end as dead as some pieces of metal, plastic, and wires.
    Well. I passed through all of that more than ten times in my life, and only once it went wrong. But since that old motherboard was already dead, It was not important. But I allways was EXTREMELY care. I allways cross checked everything before doing anything, allways got a backup and a way to restore that backup... and allways did this in COMPAQ systems, that were prepared that way. Updating a BIOS was just about preparing a disk, turn on the PC with the disk in the diskette drive, and wait. And if you didn't like the results, you simply click "return to previus BIOS" and that was it... very nice. And easy.
    Few days ago, a friend brought me a Toshiba Satellite 1410-604 to solve some issues that were driving him crazy. After removing an expired Norton Internet Security, install avast and scan, I found more than one hundred files infected with a wide variety of virus, malware, trojans, and whatever you could imagine. Avast removed them all, but the remains of the operating system was so unstable that we decide to format and install from scratch.
    I asked for the restoration disks, that obviously he don't have because they were lost in one of his movings. After we got the confirmation from Toshiba reps that there are no recovery disk available for this model, because it is too old, we decided to install from scratch like any other normal PC, and resigned to loose some of the utilities that come with that CDs and that are not available for download in the website.
    I downloaded all of the software available for this model, including two BIOS updates. (Actually only one update, but in two versions: Windows and Traditional), and prepared a CD with all the drivers and programs just like if it were a brand new system install. And everything went very well, no problems at all. Until we got to the Wireless LAN card, but that is another issue that is already solved (the mini PCI card for the WLAN does not support WEP or WAP encription, and it is not possible to connect to any wireless LAN encripted).
    At this point, and when I started configuring and enabling PCMCIA devices, and USB devices (this computer only supports USB 1.1 not 2.0) I discovered this text in the Toshiba Website:
    "This Bios Update adds increased functionality to your system.
    (BIOS is an acronym for Basic Input and Output System. This program is stored in a Read-Only Memory chip on the motherboard.
    When the computer powers up, the BIOS is launched to perform various start-up functions.)
    For detailed update information please refer to Toshiba BIOS-Update Information"
    (you can find this here:
    [http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU] you have to look for:
    Archive
    Satellite
    Satellite 14xx
    Satellite 1410-604
    PS141E
    Quite specific. Isn't it?)
    According to the information in that same website, the BIOS available fits the following models:
    "Satellite 2410-414, Satellite 1410, Satellite 1410-654S, Satellite 1410-814, Satellite 2410-303, Satellite 2410-304S, Satellite 1410-354, Satellite 2410-601, Satellite 1410-401, {color:#ff0000}*Satellite 1410-604*{color}, Satellite 2410-404, Satellite 1410-301, Satellite 1410-304, Satellite 2410-S403, Satellite Pro 2100, Satellite 1410-S203, Satellite 2410-304, Satellite 1410-554, Satellite 1410-S102, Satellite 1410-354E, Satellite 2410-703, Satellite 1410-303, Satellite 2410-S203, Satellite 1410-801, Satellite 2410-603, Satellite 1410-902, Satellite 1410-313, Satellite 1410-802, Satellite 1410-714, Satellite 2410-354, Satellite 2410-514, Satellite 1410-614, Satellite 1410-704, Satellite 2410-515, Satellite 2410-504, Satellite 2410-702, Satellite 1410-S103"
    Yes... it's there!
    Now, when you go to the "Toshiba BIOS-Update Information", you get:
    "FAQ Ref.: TRO0000000b07
    A BIOS update is a {color:#ff0000}*relatively simple operation and can be carried out by most competent computer users*{color}. All BIOS upgrades can be obtained from "BIOS Update" Download Section click here..
    Note: The BIOS files are machine specific so the correct BIOS for your machine must be used."
    Please note that Toshiba does not disencourage the handling of BIOS, on the contrary: they even encourage people to do so. This is not necessary bad, but at the same time they encourage people to 'play around' with such a delicate matter, at the end of that same page, in little letters they say:
    "Toshiba provides this information "as is" {color:#ff0000}*without warranty of any kind*{color}, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Toshiba shall not be responsible for the topicality, correctness, completeness or quality of the information provided. {color:#ff0000}*Toshiba is not liable for any damage caused by the use of any information provided, including information that is incomplete or incorrect*{color}."
    This should trigger yellow alarms in our minds.
    +"Human error is inherent to humans, and it is not possible to erradicate. It will allways appear, sooner or later" (Prof. James Reason).+
    And finally I made the mistake. Even though I read that warning, I remembered all those successfull BIOS update with COMPAQ, and relied in Toshiba. That update was available there, and Toshiba was telling me that it was for this computer. Great!
    So finally I unplugged all devices (USB), removed the PCMCIA (WLAN),plugged the battery charger to avoid any possible battery problem, restarted windows, and then from within windows I started the updater (windows version, as recommended by Toshiba). Everithing looked fine, nothing different of what I used to see on those old COMPAQs.
    As warned by the updating program, the system was going to reboot. And actually it did so.
    Windows closed quite normally (a bit quicker than normal, but without errors, and since there were no other programs than the essentials -even the antivirus was not running-), the computer switched of, all lights off (normal), and then it switched on again...
    {color:#0000ff}*BEEEEEEEEEEEEP... BEEEP... BEEEEP...*{color}
    OMG! I never espected something THAT bad. 3-1-1!
    And now... What a 3-1-1 stands for here? Award BIOS would mean no video card or deffective video card, but it is not true, since it was working up to 20 seconds ago. It must be the BIOS.
    It never came again to life. It is still beeping 3-1-1.
    But now comes the investigation of the human-factors involved in this accident.
    I found I commited the following failures:
    *(1)* To rely in the manufacturer, even though they WROTE their information could be wrong or incomplete. (BAD if I were a QA&QC inspector).
    *(2)* I didn't cross checked deeply enough (until it was already too late).
    *(3)* I didn't looked previously for the way to make a backup of the BIOS, in order to restore should anything go wrong.
    *(4)* Let Toshiba lead me to a path I didn't want to walk, just because of their offer of "increased functionality".
    *(5)* Beleave in Toshiba when they said "relatively simple operation and can be carried out by most competent computer users"... they never said it is failproof.
    Then I started the most interesting part of the investigation.
    {color:#0000ff}*"What went wrong?"*{color}
    Obviously, the BIOS update failed somehow, somewhere. And I wanted to know what and where.
    First thing I discovered was that there are another search engine in Toshiba called "askiris" ([http://askiris.toshiba.com]) and I looked there in order to see if for any chance I could get the old 1.20 BIOS version that was installed originally in that machine.
    And I found something... VERY interesting:
    bq. {color:#800080}*From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.10 for Satellite 1410/1415/2410* \\ {color}{color:#800080}* bios for these models. TAIS. Downloads. DL. 105481 289838 289838 ACPI Flash BIOS version 1.10 for Satellite 1410/1415/2410. 2002-10-04. 105589...* \\ {color}{color:#800080}* Published 10/4/02* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.40 for Satellite 1410/1415/2410/2415* \\ {color}{color:#800080}* FDD Version 1.30 TAIS. Downloads. DL. 105481 357972 357972 ACPI Flash BIOS version 1.40 for Satellite 1410/1415/2410/2415. 2003-01-31. 105589 PUB...* \\ {color}{color:#800080}* Published 1/31/03 | Rating:* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.20 for Satellite 1410/2410* \\ {color}{color:#800080}* error message during BIOS TAIS. Downloads. DL. 105481 305240 305240 ACPI Flash BIOS version 1.20 for Satellite 1410/2410. 2002-11-01. 105589 PUB...* \\ {color}{color:#800080}* Published 11/1/02 | Rating:* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410* \\ {color}{color:#800080}* 1) Changed the content TAIS. Downloads. DL. 105481 330963 330963 ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410. 2003-01-03. 105589...* \\ {color}{color:#800080}* Published 1/3/03 | Rating:* {color}
    Those are: V110, V140, V120 and V130 for series 1410/15 and 2410.
    GOOD! Or not?
    Let's take a look:
    First thing I did was download everything all four files.
    Then I took the same version that made the crash: 1.40
    Than I uncompressed the file, and I found:
    06/05/2009 00:17 <DIR> .
    06/05/2009 00:17 <DIR> ..
    31/01/2003 08:38 1,605,632 11410v14.iso
    31/01/2003 08:38 511,764 1370D14.EXE
    {color:#ff0000}*08/01/2003 17:03 724,480 2410a9v140.exe*{color}
    09/01/2003 09:32 250,663 biofca9t.com
    08/10/2002 05:26 30,697 chgbiosa.exe
    31/01/2003 08:36 1,087 instinfo.bat
    13/05/2002 15:25 378,175 launcher.exe
    31/01/2003 08:36 433 launcher.ini
    06/05/2009 00:17 0 list.txt
    31/01/2003 08:36 14,768 readme.com
    *{color:#ff0000}31/01/2003 08:36 12,513 readme.txt{color}*
    11 archivos 3,530,212 bytes
    3 dirs 9,404,600,320 bytes libres
    And I got my first surprise here: There is a {color:#ff0000}*README.TXT*{color} that was not present in the file I downloaded previously from the drivers repository.
    So I went to the readme.txt and I found this:
    "README.TXT 01-31-2003 CDC
    Flash BIOS version 1.40 for Satellite 1410
    This BIOS is applicable to the following models:
    Satellite 1410-S105
    Satellite 1410-S106
    Satellite 1410-S173
    Satellite 1410-S174
    Satellite 1410-S175
    Satellite 1410-S176
    Satellite 1415-S105
    Satellite 1415-S106
    Satellite 1415-S115
    Satellite 1415-S173
    Satellite 1415-S174
    Satellite 1415-S175
    Satellite 1415-S176
    Satellite 2410-S203
    Satellite 2410-S204"
    Please note that the model 1410-604 is *NOT* listed.
    I thought "well, it must be another archive..."
    But then I realized of a name that sounds familiar, it was there, in the directory where I uncompressed this 1.40 file, and the name is:
    {color:#0000ff}*2410A9V140.EXE*{color}
    So I took the other file, the BIOS_Win update, and I discovered that the file name is:
    *{color:#0000ff}2410A9V140.EXE{color}* (Ups!)
    So I uncompressed it again, to find:
    El volumen de la unidad D no tiene etiqueta.
    El n£mero de serie del volumen es: 8838-E175
    Directorio de D:\Shared\diskette\2410A9v140
    06/05/2009 00:43 <DIR> .
    06/05/2009 00:43 <DIR> ..
    *{color:#0000ff}09/01/2003 09:32 _250,663_ BIOFCA9T.COM{color}*
    17/07/2002 03:38 35 biosupd2.ini
    13/07/2001 13:22 6,277 chgbios2.vxd
    *{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
    09/11/2001 09:14 134 clean2.reg
    17/07/2002 03:35 342,064 install2.exe
    16/07/2002 06:55 241,664 nchgbios2.exe
    18/08/2001 11:41 3,435 nchgbios2.sys
    23/10/2001 18:55 11,476 nchgbios2NT.sys
    26/08/2001 09:00 49,152 nchgbios2svc.exe
    13/07/2001 17:05 49,152 tbdecode.dll
    14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
    21/06/2002 11:25 1,796 tosclean2.bat
    09/11/2001 12:01 967 tosclean2.pif
    21/06/2002 11:34 1,841 toscleanAUTO2.bat
    21/06/2002 11:44 1,796 toscleanSMS2.bat
    21/06/2002 08:51 2,038 tosntclean2.bat
    21/06/2002 08:51 2,084 tosntcleanAUTO2.bat
    21/06/2002 08:52 2,038 tosntcleanSMS2.bat
    20 archivos 1,046,461 bytes
    2 dirs 9,402,793,984 bytes libres
    No readme file...
    Then another question arised in my mind: What about the other 1.40 file? What does the other 2410A9V140.EXE have inside?
    This:
    El volumen de la unidad D no tiene etiqueta.
    El n£mero de serie del volumen es: 8838-E175
    Directorio de D:\Shared\diskette\comparacion_toshiba\askiris\241 0a9v140
    06/05/2009 00:46 <DIR> .
    06/05/2009 00:46 <DIR> ..
    *{color:#0000ff}09/01/2003 09:32 _250,663 _BIOFCA9T.COM{color}*
    17/07/2002 03:38 35 biosupd2.ini
    13/07/2001 13:22 6,277 chgbios2.vxd
    *{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
    09/11/2001 09:14 134 clean2.reg
    17/07/2002 03:35 342,064 install2.exe
    16/07/2002 06:55 241,664 nchgbios2.exe
    18/08/2001 11:41 3,435 nchgbios2.sys
    23/10/2001 18:55 11,476 nchgbios2NT.sys
    26/08/2001 09:00 49,152 nchgbios2svc.exe
    13/07/2001 17:05 49,152 tbdecode.dll
    14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
    21/06/2002 11:25 1,796 tosclean2.bat
    09/11/2001 12:01 967 tosclean2.pif
    21/06/2002 11:34 1,841 toscleanAUTO2.bat
    21/06/2002 11:44 1,796 toscleanSMS2.bat
    21/06/2002 08:51 2,038 tosntclean2.bat
    21/06/2002 08:51 2,084 tosntcleanAUTO2.bat
    21/06/2002 08:52 2,038 tosntcleanSMS2.bat
    20 archivos 1,046,461 bytes
    2 dirs 9,402,781,696 bytes libres
    *{color:#ff0000}They both have 20 files, and 1,046,461 bytes. I asumed they are both the SAME file{color}*.
    And the readme file does not list the model 1410-604 in its readme file, therefore I cannot explain this except as a mistake from Toshiba. *{color:#ff0000}They put an incorrect BIOS in their website, and suggested the update, and somehow leaded to this kind of errors.{color}*
    (Except in the case that one of those models is a different name of the 1410-604 model, and if it is the case... now I don't know why this BIOS do not work with this computer).
    The worst part is that neither of those other files (V1.10, 1.20 and 1.30) lists the 1410-604, therefore there seems no possible workaround for this problem. I need an original v1.20 for this CMOS, and Toshiba seems not to have it. They offered me to solve the problem, by leaving the notebook at an ASP, and paying only 95€ for the work and about 280€ for a motherboard replacement, I will get it solved. But they offer no warranty of their possibilities because is a model 'too old' and 'discontinued' and with 'no support'...
    In other words, they said "don't bother with this, just go out there and buy a new one" (something absolutely out of my scope in this crisis-time) :P
    Thank you for reading soooo far.
    Now what I need is to get any ideas of a workaround for this, my ideas are:
    (1) This CMOS has a boot-part that still works (it allows a roll-back if you have the appropriate file). So I need a good BIOS to burn into the CMOS, from the VERY SAME model (a BIOS backup) but the backup must be adequate for the burning program (CHGBIOSA.COM).
    (2) It is still possible that the BIOS could be OK but the data on the CMOS got somehow corrupted. If so, clearing the CMOS could solve de problem. But I was not able to find a clear cmos button from outside, and after disasembling I took of the battery, with no good results. I have to try leaving the MOBO without battery for longer period (I left it about 20 seconds) just in case 20 seconds don't allow all the capacitors to fully go to zero values. I have not much hope in this point.
    (3) Try to get a REAL good update from Toshiba. I contacted several times technical support, and I was able to verify they are only phone-operators, with a script in front of them, and when the problem goes-out-of-scope they fall always in the same answer: "you have to go to an ASP". I still have a low hope to find someone who really knows a bit, and could enlighten with a good BIOS to put in this disks.
    (4) As far as I could find, this BIOS is not from any known BIOS-maker. It seems it has been developed by Toshiba (own brand), therefore the Crisis Recovery Disk from Phoenix will not be of any help here. As well as any other BIOS recovery tool not designed for Toshiba's BIOS. But I'm open to any ideas, that could be tested more or less safely. (Remember that the 'BIOS-BOOT-PART' feature is still working, I don't want to loose this only possibility of redemption).
    Wwwaaaaoooowww... what a long-post falks! Sorry for that!
    Forgive me, but I wanted to be really clear.
    Should anyone give some hints or advice, will be greatly appreciated.
    Please don't say what I shouldn't do... I already know that. I already researched and already found my mistakes, in order not to repeat them. Now I need to move on, to advance, and to try to solve this, or at least learn how to solve similar things. As much as possible.
    Thank you again, in advance, and sorry again.
    FenixDigital
    Message was edited by: Fenix_D
    Changed subject to beter reflect what is the matter about (apparently erroneous BIOS file in Toshiba download center).

    Well.<br />
    <br />
    It's not dead, certainly.<br />
    <br />
    The steps that I put in my procedure were:<br />
    <br />
    --&gt; There are two memory sims, that I am going to identify as M1 and M2<br />
    --&gt; There are two memory banks, that I am going to identify as A and B<br />
    <br />
    Next step in order to identify if there are some module or bank that is not working properly are:<br />
    <br />
    The modules were installed as:<br />
    <br />
    M1 --&gt; A<br />
    M2 --&gt; B<br />
    <br />
    <strong>1--&gt; Boot without any memory chip.</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; X<br />
    </blockquote>
    <br />
    <strong>2--&gt; Boot with ONE module</strong><br />
    <br />
    <blockquote>
    A--&gt;M1<br />
    B--&gt;X<br />
    </blockquote>
    <br />
    <strong>3--&gt; Boot with the OTHER module</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; M2<br />
    </blockquote>
    <br />
    <strong>4--&gt; Boot with BOTH modules swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; M2<br />
    B--&gt; M1<br />
    </blockquote>
    <br />
    <strong>5--&gt; Boot with ONE module swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; M2<br />
    B--&gt; X<br />
    </blockquote>
    <br />
    <strong>6--&gt; Boot with the OTHER module swapped:</strong><br />
    <br />
    <blockquote>
    A--&gt; X<br />
    B--&gt; M1<br />
    </blockquote>
    <br />
    At this point I got a great difference. It booted, finally. But in order to make a diagnostic, I have to complete the full test, and the results were:<br />
    <br />
    1--&gt; Boot without any memory chip.<br />
    <br />
    A--&gt; X<br />
    B--&gt; X<br />
    <br />
    <strong>NOT BOOTING</strong> Actually the computer not even tries to read the disk. Only the power led turns on, but even prior to press the 'on/off' button. I think this indicates 'no memory installed'. I would have expected a post failure beeps, but there were no beeps at all.<br />
    <br />
    2--&gt; Boot with ONE module<br />
    <br />
    A--&gt;M1<br />
    B--&gt;X<br />
    <br />
    <strong>BOOTED NORMALLY</strong> Well. This obviously means that the 3-1-1 beep code means memory error, or one bank failing of two installed. Now I didn't know if the problem was the module, or the bank B.<br />
    <br />
    3--&gt; Boot with the OTHER module<br />
    <br />
    A--&gt; X<br />
    B--&gt; M2<br />
    <br />
    <strong>NOT BOOTING</strong> Just like the condition in 1. Like no memory installed, therefore there are two possibilities: The bank B is not working, or the memory module M2 is not working.<br />
    <br />
    4--&gt; Boot with BOTH modules swapped:<br />
    <br />
    A--&gt; M2<br />
    B--&gt; M1<br />
    <br />
    <strong>NOT BOOTING</strong> Just like previous to test condition. Beep code 3-1-1, no boot at all.<br />
    <br />
    5--&gt; Boot with ONE module swapped:<br />
    <br />
    A--&gt; M2<br />
    B--&gt; X<br />
    <br />
    <strong>NOT BOOTING</strong> This was the important test, because it finally let me determine that the problem is at the module 2 (M2) not at the bank B. But still there could be a failure IN THE BANK B and IN THE MEMORY MODULE 2. Have to do the other test.<br />
    <br />
    6--&gt; Boot with the OTHER module swapped:<br />
    <br />
    A--&gt; X<br />
    B--&gt; M1<br />
    <br />
    <strong>BOOTING NORMALLY</strong> This really confirmed there is nothing wrong with ANY bank, but one of the modules is not working, actually is not being even detected. This is quite weird, because this computer was working perfectly with those two modules, and in the moment of the BIOS upgrade it seems to fail... How come?<br />
    <br />
    Something weird happened here. I don't know what, but something ruined one memory module (fortunately only one), what I would like to know now is what happened. But at least I have the machine running, with very low memory, but running.<br />
    <br />
    What I am thinking now is what about this BIOS upgrade makes the motherboard not to recognize one of the modules for some reason?<br />
    <br />
    <img class="jive-emoticon" src="images/emoticons/happy.gif" border="0" alt=":)" /><br />
    <br />
    I will continue my research, but certainly the memory made the difference.<br />
    <br />
    I am not sure why I didn't discover this before, I think I didn't perform this test before, for two reasons:<br />
    <br />
    (1) I tried to boot with no memory, and this was impossible, so I assumed that the problem was not at the memory.<br />
    <br />
    (2) When I heard the beep code (3-1-1), somewhere I read it was a video problem, and I asume most probably it was a video problem (since no video at all was being displayed) but I should have take into consideration that Phoenix BIOS also means with the same 3-1-1 a DMA problem (memory problem).<br />
    <br />
    Okis... It's a pitty having to wait so much between a post and it's approval. I posted my answer two days ago, and since it didn't appear, I believe It didn't upload, so I replied again, and also didn't appeared... until now. It is obvious that a moderator approval is required. That's why I have to wait 24 hours or more to read my post. This slows this forum effectiveness.<br />
    <br />
    Thank you very much for your help. I'll keep you informed. Until we get to a final diagnosis and solution.

  • Dell Venue 11 Pro (5130 64Bit) BIOS update in WinPE 5.1 x64

    I have encountered an issue while trying to upgrade BIOS on Dell Venue 11 Pro (5130 64Bit) in WinPE 5.1 (64-bit). To pre-empt any questions why not use BIOS update option available from boot menu: while it may be quite elegant solution for home use, it doesn't fit well in production environment where the action needs to be repeated hundreds of times, custom audit trail required and some other (automated) post-upgrade tasks need to happen.
    After running the executable I receive the following error message:
    The subsystem needed to support the image type is not present.
    This would point to 32/64 bit application incompatibility and/or limitations of WinPE itself. I have following packages present in my image, as well as CCTK HAPI installed:
    Feature Name
    SMB1Protocol
    WinPE-HTA
    WinPE-WMI
    WinPE-NetFx
    Microsoft-Windows-NetFx-Shared-Package-WinPE
    WinPE-PowerShell
    WinPE-DismCmdlets
    WinPE-SecureBootCmdlets
    WinPE-SecureStartup
    WinPE-TPM
    WinPE-Scripting
    WinPE-WDS-Tools
    WinPE-EnhancedStorage
    Unfortunately I cannot run the update from a "proper" copy of Windows as we need to upgrade BIOS for one of our customers without installing OS (we are shipping devices with default Dell preloaded version of Windows). The way I see it, before I am forced to go down the route of upgrading BIOS from boot menu, I have two options:
    - Get a grip of what the exact issue is in x64 PE. Would anyone be able to help out here? Is this something I can fix by adding any components to my PE image?
    - Try running update in x86 PE (I believe the executable is 32-bit despite "64bit" string in the name). Currently I can only boot using x64 image as BIOS is set to UEFI mode. I am reluctant to change boot mode to Legacy just to give it a go. Will I be able to safely go back to UEFI without any additional recovery work? I am not intending to change the contents of the HDD. Also will cctk be able to change boot mode back to UEFI automatically, or will I have to implement it as a manual step at the end of the process?
    Due to other restrictions and time scales involved Windows To Go is not an option as well. Any help with this will be much appreciated.

    The issue is that the subsystem required to support 32bit apps does not exist in the WinPE 64bit, and there is no way to add it.  You'll either have to use WinPE 32bit, or update your BIOS after the OS has been installed.  Other manufacturers provide x64 BIOS update executables, so I don't know why Dell can't get their act together and do the same.

  • HP Envy 6 - Boot Loop following Bios Update

    Hi All, 
    Having spent the better half of tonight trying to resolve an issue whereby my HP Envy 6 1232SA was stuck in a loop after what I thought was a failed bios update. 
    I received a message saying an UPDATE for my bios was available. I installed the update using the SP available from the download site. The laptop started the reboot process, powered down and wouldn't come back up. I was getting the dreaded BLACK SCREEN that everyone is talking about. 
    I did all the ususal things that people here were advising. That being trying to load into zombie mode via the WINBUTTON + B, loading a recovery bios onto a bootable flash drive, using the HP UEFI TOOLS and such. None of this was working. It was clear that the laptop sounded as though it was constantly rebooting. You could hear the CD make a whirring noise for a second, stop, and retry.
    When using the WINBUTTON + B I was getting a single flashing light on the caps lock screen. I had been informed that this meant that there was a CPU problem and that the machine would need to be sent back for repair. 
    I am a Desktop support technician with 20 years of experience. This would have been the first time I had heard of a bios update damaging the CPU. 
    I did a little more digging such as removing battery and cmos battery and trying to get laptop to power, this was also not working. What I tried next resolved the problem for me.....
    I had installed a SSD into the machine. I removed the SSD and tried booting the machine with no HDD in the drive, the machine immediately powered on and completed the flash process. After the flash process the machine complained of no HDD (as I hadn't yet reinstalled it). After it was reinstalled, the PC booted fine into windows. 
    So to those who are having the Black Screen issue after a bios update, you could possibly try removing your HDD and booting the laptop with no HDD to see if that forces the flash to finish. 
    I have absolutely no idea why a bios update wouldn't work due to an SSD being in the drive, but meh..... This fixed the issue for me. 
    Hopefully this will help someone out. 

    @Alijc2014 ,
    Hello and thank you for posting on the HP support forum.  Here is a link to the HP blink and beep codes.
    HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
    Check this link and take a look at what your blink code is stating.
    You may want to check this out as well.
    BIOS Beep Codes
    HP PC Hardware Diagnostics
    Testing a Hard Disk from the BIOS
    Let me know what you come up with.
    Now if it comes down to a hardware issue you will have to deal with the country of purchase for repair options.  If it was bought in the UK you will have to send it through to the UK repair system you will not be able to do this in the US.
    Thank you again for posting and have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

  • [BIOS Update Failure] HP ENVY TouchSmart 15-j021tx stuck at black screen on startup

    Hello
    So I decided to update the BIOS on my laptop because it was on the recommended list of driver updates. It started off smooth at first, but then the screen turned black and just stayed like that for like an hour. Having read from other posts that BIOS updates should take a minute if properly executed, in the fear that my update is not working properly I decided to shut it down. (I had to pull out the battery to shut it down because even the power off button was not working).
    But then when I switched it back on the screen remained black forever with the LED near capslock flashing twice. I tried pressing windows key and B key method but didn't make a difference, pulling out the battery and the AC power method didn't work also. I did refer to the HP help document that said "if your capslock LED is flashing twice, it means it is trying to recover the BIOS so just wait until it reboots itself properly". Well I have been waiting for 20 hours now and I am pretty sure this is not going to work out either.
    Any help on what I could do at the moment? I don't want to send it to HP to get repaired cuz that will take weeks while I need it working ASAP since my semester at uni has started already and I am an IT major!
    And shame on you HP...why recommend it to me when the update is not proven to be 100% safe....
    It is on Windows 8.1 64 bit,
    HP ENVY TouchSmart 15-j021tx Notebook PC

    Hi, I have the same issue, updated BIOS this morning and now have BLACK SCREEN
    Please get back to me ASAP as i rely on this lpatop for my work!
    Many thanks
    Lee

  • No Bios Update for Satellite: L755D-S5204 / Inability to change Memory Settings in Bios

    Ok so I bought two new 8GB of BLUE Kingston Hyperx 1600 MHZ Memory Modules with heat spreaders recently from newegg.
    I installed them, and my system recognizes the full 8 GB, but when running CPU-Z the memory MHZ is registering in at 665.5 MHZ.
    I want to be able to run my Memory at least the STANDARD minimum 1333 MHZ if not be able to change the MHZ if possible to 1600 MHZ.  I CANNOT DO THIS WITH THE BIOS THAT CAME WITH MY SYSTEM, AND I CANNOT FIND A BIOS UPDATE ANYWHERE ON THE TOSHIBA SITE THAT WILL LET ME DO THIS.
    My system Laptop Satellite L755D-S5204 has the basic Bios that came with the system.  However I do not know or CAN NOT FIND any flash updates to update the bios so I can change these setting.
    My question to Toshiba Tech support is it possible to clock my system memory higher, and how do I do this with a BIOS that doesn't let me make any changes to my Voltage to my Memory, and doesn't let me make any changes to system memory or memory timing settings??
    When you figure that out and if you could possibly help me resolve this problem, please email me because as a computer technician I am really intrigued as to the reason why Toshiba doesn't have a FLASH BIOS UPDATE that will let you change the Memory settings, and Memory Timings!!
    Thanks,
    Michael Richins
    Comptia A+ Computer Technician

    BIOS does not provide such option!
    I have no idea what graphic card you have but for example the Sat P850-138 was equipped with an NVIDIA GeForce GT 630M graphic card.
    This GPU supports dedicated VRAM (default 2048MB)
    The available graphics memory can be expanded using system memory, through TurboCache
    In case the system memory would be expanded to 6GB RAM, the TurboCache technology could use up to 4,095 MB VRAM

  • Windows Vista 64 bit and bios update how? K9A2

    OK Is there anyway to really update my bios so I can use my Phenom II if I'm running Vista 64? Ive read the live update info and I'm not sure that works with the 64 bit vista. The i read about the flash drive bios update and I'm not sure that's 64 bit compatible. As a side note why don't they have liveupdate 64bit compatible yet? Its been out for some time and windows 7 will be 64 bit only I would think.
    MSI k9A2
    Windows Vista 64 bit
    curently using a Phenom 9950 BE but want to upgrade to a Phenom II.

    Quote from: BIGIRON on 17-January-09, 04:26:58
    The i read about the flash drive bios update and I'm not sure that's 64 bit compatible.
    The flash drive bios update is not depending on the operating system.
    Quote from: BIGIRON on 17-January-09, 04:26:58
    As a side note why don't they have liveupdate 64bit compatible yet? Its been out for some time and windows 7 will be 64 bit only I would think.
    Sadly MSI hasn't yet supplied us with a 64-bit version of LiveUpdate.
    Personally I've been using AMI's Windows Flash Utility AFUWIN.exe several times. Works flawlessly even when running Vista x64.

  • [Solved] Mouse and Keyboard Dont Work After BIOS Update

    I spent the last few hours in windows 7 trying to prove to the guys over at MSFN that my problem wasn't driver or bios related by updating to the latest drivers and upgrading my bios to the most recent version. After I was finished I decided to boot back into arch to work some more on my custom kernel (since oddly it had the same problem before the bios update, the mouse and keyboard worked on one boot but once i rebooted into it again they no longer worked) and found that the keyboard and mouse no longer worked, thinking I had rebooted into the custom kernel by accident I rebooted and selected the default kernel once again only to find that the mouse and keyboard still didn't work.
    Any ideas on how to fix this? I really don't want to reinstall since I just installed it last night.
    Edit: Another silly mistake, i had renamed the original xorg.conf and never put back when I was finished. This makes me wonder why KDM even started up at all though.
    Last edited by brando56894 (2010-01-08 08:04:21)

    Hello base76, welcome to the HP Forums.
    It appears that the mouse and keyboard aren't working correctly. I will try to assist you with this.
    To start could you please provide the following:
    Model and product numbers for you notebook.
    Currently install operating system.
    Were these working previously? If yes, were any changes made prior to them not working?
    Have you attempted any troubleshooting? If yes, what have you tried so far?
    I look forward to your reply.
    Thank you for posting on the HP Forums.
    I worked on behalf of HP.

  • [SOLVED] MSI Z97 Gaming 9 AC - Bios Update Fail

    Hi,
    today i decided to do a bios update of my board.
    A friend of me told me NOT to use the Windows-Flash tool cause he killed two borads with it.
    Ok so i used the flash utility from the bios/uefi menu with a usb-stick (M-Flash).
    Everything looked ok - flash tool was running and told me success/complete and it will now reboot/reset.
    At this time i wasn't able to boot anymore 
    It was like the board tried to read the flash but failed, reset, failed ...
    Lucky for me there is this little switch for the bios chip.
    Everything worked with the backup chip and i tried to reflash the broken master chip.
    -> Using the MSI E-Setup with Mode "In DOS Mode. (USB)".
    Booting up the usb stick and switched to master bios chip when i was seeing the "alert - only continue when you know what you are doing bla bla"-message.
    Wasn't able to flash anything cause of error:
    Quote
    ROMID is not compatible with existing BIOS ROMID
    Asking google i should use the /X option (/X - Don't Check ROM ID).
    Now i got a new error 
    Quote
    Rom image layout detected RomHole is redesigned
    With this message i should use the /K option (/K - Program all non-critical blocks) i was told ... now a was able to flash the chip 
    And the result was: fail 
    I found the "HQ USB flashing tool" here and tried to flash the broken chip again (switching the bios switch from backup to master after booting), but also no luck for me ...
    After a break i had an idea - at which time i can switch from the backup chip to the master chip?
    The bootcode "A2" was the right for me
    At the bios/uefi setup all my fans were running at full speed and i was sure this is because of the broken master chip.
    So again i tried the M-Flash tool from the setup - f**k it will reset/reboot before the flash progress will start - but now i know the time to switch from backup to master chip 
    The tool started and i saw the same messages (everything ok, reset/reboot) as i tried it the first time.
    Reboot - SUCCESS! 
    I wasted about three hours of my live to brick and unbrick the master chip, but i don't know why this happend 
    Maybe this post will help someone to fix a failed bios update.
    YourName

    Thanks for sharing 
    I used M-Flash a couple of times, just remember DON'T remove usb-stick until it reboot successfully to os....

  • Yoga 2 Pro Went DEAD After BIOS Update

    Had a horrible experience .. with good ending ... when upgrading Bios for my Yoga 2 Pro. So I'd like to share with others. I bought my Yoga 2 Pro last June (Man 3/22/14) and love it! But, it had problem restarting automatically after Windows Update. At least 3 times (That I can recall. Did not use it briefly from June 30 - July 22), the screen reminding user not to shutdown after Windows the update would stay on until I manually powered it down and restarted it. Last July 23, it did again after Windows Update. Searched Lenovo web-site and found a Bios Update for Yoga 2 Pro (Win 8.1 64-bit). Downloaded the new Bios (dated July 11, 2014) and went through the instruction striclty. First of, the screen responses were not at all as detailed in the instruction. So, the instruction is not very good.  Received 2 warnings: Make sure the laptop is connected to the charger during the procedure, and the bios is for Yoga 2 Pro ONLY do not install it on any other models. As part fo the procedure, the laptop switched to a Bios Utility program. Again received the aforementioned warnings. Update progress was shown on the screen. All of a sudden, then screen went blank and the keyboard stayed lit. Waited for about 30 minutes. Still the same. Press and held the power button down (not sure for how long)  ... nothing!   Just no response from the latop.  Called Tech support. She (the tech support lady) said that ... it is not recommended for user to go through the BIOS upgrade! What?  Then why post it on Lenovo.com? She also said that I should not have downloaded software from the internet and upgrade, especially for BIOS. Well, I told her that I did not download the program from ANY web-site, I downloaded it from LENOVO.com. She said further that looks like the BIOS update had damaged my mother-board, there is a problem with Win 8 & 8.1, and because it was my own doing ... the damage would not be covered by the warranty!  Considering the circumstance, Lenovo would waiver the initial $99 fee to assess the damage, but I would have to pay for any repair costs. In any case, I was so fumed at Lenove Tech Support responses that I hung up. close my laptop and put it aside. Almost 24 hours later, when the battery drained completely, I connected the laptop to the charger, press the power button to turn it on ... and ... to my surprise, the laptop booted and everything came back normal! The last (7/25) auto restart seemed to go well. Not sure if the auto restart problem is fixed with the new BIOS, but it seems to be. Time will tell.

    Thank you for your posting.  I searched the net when I ran into the problem, but could not find any help.  Obviously, my search was not exhaustive. I was trying to make the following:    a.  Lenov should be more specific in their BIOS update instruction.  Their instruction was ... far ... far from reality.      b.  Lenovo tech assistance was ... not much help.  After listening to the description of my prolem, the tech lady immediately said that the operation must have damaged the mother-board, and that the operation is not ... recommended.  No guidance on draining the battery a or how to restart the machine, etc...  What I received was confusing that caused more panic!   As a note, I had done BIOS upgrade on DELL PC/laptop before w/o any problem.  I fully understand the implication of a BIOS upgrade, but trusted that manufacturer fully tested whatever that they post in their web-site.  Oh well, live ... and learn!  All in all, the Yoga 2 Pro is a great machine and I love it!  Hope that anyone who runs into the same problem will be able to get the needed help in time! Cheers, 

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