NEED HELP! Bought USED. Need iPhoto, but App Store makes me "accept" and then nothing happens.

HELP!! I bought this Macbook Air (OSX Version 10.9.4) USED from my sister-in-law about a month ago. Immediately I noticed iPhoto was NOT on it. From my research I'm assuming iPhoto is only associated with it's original owner's Apple ID so I will have to buy my own which is $14.99 on iTunes, that's OK I guess, but when I go to the App Store in place of the "14.99" box it says "Accept" I click accept and it makes me type in my Apple ID password... I do and then NOTHING happens, I can't find iPhoto anywhere on my computer and I don't know what to do!! If anyone knows, please help!! Thank YOU!

Hey Bre4
Check in the Mac App Store and look at the Purchases tab to see if it shows that it has been purchased. If it has and is in that list you can click on download and it will install it for you.
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G.

Similar Messages

  • When I try to install from App Store, the timer moves and then nothing happens...should I just try again tomorrow?

    When I try to install Mavericks from the App Store, the timer moves and then nothing happens. When I first attempted to download Mavericks onto my 2009 15" macpro the program started to download and then seemingly froze up- my partners started after mine and then finished on her 2010 13" macpro... I have gone back several times to the store, restarted my system and am getting nothing... Perhaps Ill try again tomorrow?

    If you have an iPod with iOS 3.1.3 then it is due to an Apple problem.

  • I am trying to update my ipod touch to 4.3.3. Itunes says it needs to be updated to 10.3.1 to do this, so i click update and then nothing happens

    i am trying to update my ipod touch to 4.3.3. Itunes says it needs to be updated to 10.3.1 to do this, so i click update and then nothing happens.
    please help

    Hi,
    Here's the Link for iTunes for Windows:
    http://support.apple.com/kb/DL1047
    Read the Information Carefully to make sure your PC is Compatible with this Version
    Cheers,

  • Help.after updating my os5, my app store icon is gone and i cant access my store!!!what is going on, Help.after updating my os5, my app store icon is gone and i cant access my store!!!what is going on

    Help.after updating my os5, my app store icon is gone and i cant access my store!!!what is going on, Help.after updating my os5, my app store icon is gone and i cant access my store!!!what is going on

    You're not talking to a team of Apple employees poised to jump on your question.  We're all just users here, and we might be doing something else...
    You cannot delete the App store App. It is somewhere on your Home screens, or you have dragged it into a folder. Any folder. If all else fails Settings > General > Reset > Reset Home Screen Layout.

  • I am unable to install itunes. I get the pop-up asking if I want to save or cancel the iTunes64 file. I click save... and then nothing happens. Help!

    I am unable to install itunes. I get the pop-up asking if I want to save or cancel the iTunes64 file. I click save... and then nothing happens. Help!

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/quicktime/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I have a 2 ibook g4's this is the second one but I started it up and all that happens is the apple logo comes up on a white screen and then nothing happens what should I do?

    I have a 2 ibook g4's this is the second one but I started it up and all that happens is the apple logo comes up on a white screen and then nothing happens what should I do?

    Reinstall OS X.

  • Can i copy COD 4 mac app store download to disk and then install. on my other mac if the other mac is compatible? I won,t be sharing it with anyone else.

    Can i copy COD 4 mac app store download to disk and then install it on my other mac? I won,t be sharing with anyone else.

    if you are connected with the same appleID on the other mac then you can just download it for free again in the app store
    you can only buy an app 1 time they don't bind to the computer or ios device for that matter they bind to the appleID

  • Trying to update iPhoto to 9.5.1 but app store says its installed and the iPhoto on my computer is 9.4 ?

    my computer is running iphoto 9.4 something but the app store says 9.5.1 is insstalled an won't let me try to update it??

    while it is possible to keep two different copies of iPhto around it is a really bad idea
    the iPhoto application MUST be in the applications folder on your main boot drive - if it is anywhere else it will not update - if you have multiple copies of the iPhoto Application you must delete all except the one in your applicaitions folder on your boot drive
    You need to get rid of all iPhoto applications except the one in your Applicatiosn folder on the boot drive (third time for this suggestion) and update it to the latest then update all iPhoto libraries to work with it
    LN

  • I Have Lion installed but App Store now says INSTALL and now it has schanged to DOWNLOAD - What is going on!

    I have Lion installed on my MacBook Pro but recently the App Store has changed from greyed-out INSTALLED to a dark status INSTALL and changed yet again to DOWNLOAD. I have no idea what is going on with the App Store BUT I do NOT want to re-install Lion again! Does anyone know why this is happening? Any help appreciated. I have spoke many times to iTunes Support staff and technical staff - They seem just as baffled as myself............

    Actually, simply downloading the new installer will not result in reinstalling Lion unless you click on the Install button after the installer starts up on your computer. Instead just quit the installer and copy the installer from your Applications folder to your Downloads folder for safe keeping. And, you can use it to make your own USB flash drive installer:
    Make Your Own Lion Installer
    1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
    Open Disk Utility.
    Select the USB flash drive from the left side list.
    Click on the Restore tab in the DU main window.
    Check the box labeled Erase destination.
    Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
    Drag the InstallESD.dmg disc image file into the Source entry field.
    Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable Lion installer that  you can use without having to re-download Lion.

  • HT2173 iMac G5 2005. It lights up when the power is pressed but then goes off again with a second or two and then nothing happens . Any body knows whats happening? Please help.

    Please can any help me. My iMac G5 2005 version has just pack up on me. When I press the start button the front light comes on and then disappears within a second and it then goes quiet and nothing happens. Can any body help on what to do or explain what's going on.  Many thanks for your anticipation to help but reading my message hopefully you can get in touch if you know anything about what's going on.
    Regards
    Johnshaw168

    The most obvious suspect is the PRAM battery.
    Depending on precisely which G5 iMac you have:
    How to replace the PRAM battery:
    http://www.ifixit.com/Guide/Repair/iMac-G5-20-Inch-Model-A1145-PRAM-Battery/1153 /1#top
    You could also try a SMU reset:
    iMac G5: How to Reset the SMU
    http://support.apple.com/kb/HT1767

  • HT201303 I have changed my apple id password and my account is also signed in but app store is not accepting the newly set password

    I have changed my apple id password as appstore was not accepting old password and the password change was successfully done but again i m facing the same problem in app store and unable to download apps

    Settings > iTunes & App stores.
    Tap AppleID then Sign out and sign back in.

  • Mozilla Nightly not open in windows. When I try open by clicking it loads for micro second and then nothing happen. But nightly seen in task manager at process.

    I have install Nightly for 64 bit in my Win-7. After new update of 29....it not respond. When i click on icon nothing happen. For checking if nightly is open or not..I check task manager where firefox process is seen in Process tab but not in APPLICATION tab so I cant maximize it.
    The only solution is reinstall fresh copy without my backup .... it works for bit moments...then old problem occurs.
    If anyone have solution . Please share it....Thanks all

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
    * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    [[Image:FirefoxSafeMode|width=520]]
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • I cannot sign into App Store. "unknown error" and then "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"

    I cannot sign in to the App Store.
    I changed countries a few months ago and updated all my account info and everything was working fine, until recently, while trying to upgrade my softwear to Mavericks, which I cannot do. My apple Username and password work fine on iTunes and on my iPhone. I can also access all my account info when I sign in through the website. It just will not work for the App Store on my Mac Pro.
    When I click "Welcome" under Quick Links it asks me to sign in. I sign in with my Apple Username and Password and then it DOES NOTHING
    When I click on "Free Upgrade" and then "Install" on the mavericks software, it asks me to sign in again. This time it says "unknown error" and then it says "We cannot complete your request. There has been an error in the App Store. Please try again later. (4)"
    I''m completely blocked. I cannot procede without being able to update my software.
    Please help me.
    Rhea

    You could try this.
    Back up all data.Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Credit for this solution to ASC member luis.pinhor.

  • HT201364 I click download in APP store, then it asks for Apple ID, which I enter, and then nothing happens. What should I do

    I need help figuring out how to get the free uddate to Mavericks to work. I am clicking download, entering my Apple ID and nothing is happening.

    http://www.apple.com/support/mac/app-store/contact/

  • Can you no longer sign out of the App Store with one ID and then sign in with another?

    i can no longer sign out of an Apple ID on the App Store and then sign in with another. I did this in order to share games with my sons. Is this no longer possible? When I try it now I get a message saying he will have to wait 90 days before he can use his ID again.

    The page that I linked to, associating a device and the 90 days, has been around for a few years (at least 3), but from what some people have posted on here the association doesn't always kick in.
    Are the apps that you might want to sync in the computer's iTunes library that you sync his iPad to, or have you got copies of them somewhere so that you can add them to it and then sync them instead of redownloading ? If they were bought on a different computer, and are still on that computer, then you should be able to copy them over to his iPad's computer - by default an iTunes library is stored under :
    Mac OS X: /Users/username/Music
    Windows XP: \Documents and Settings\username\My Documents\My Music\
    Windows Vista: \Users\username\Music\iTunes
    Windows 7 and Windows 8: \Users\username\My Music\iTunes
    There should be a 'Mobile Applications' or similarly named directory under it - copy the apps to a flash drive, if not already done so then authorise your account on his iTunes (Store > Authorise This Computer menu option) and then add them via File > Add To Library menu option

Maybe you are looking for

  • Description required on DOC Planning Your Oracle E-Business Suite Upgrade..

    Hi All Im planing to upgrade Oracle Applications from 11i to 12 i. while reading white paper "Planning Your Oracle E-Business Suite Upgrade from Release 11i to Release 12.1" i want some description on following lines How can we "Develop robust testin

  • Unable to debug/correct the CMOD code for a variable used in a query

    unable to debug/correct the CMOD code for a variable used in a query i am using the data in a DSO in a query and using a custom coding variable in that query , but this data not coming in that query .. can anyone suggest how to debug that cmod code f

  • Webinar: Understanding TREX Indexing and Search Options

    <b>SAP NetWeaver Know-How Network Webinar:  Understanding TREX Indexing and Search Options Wednesday 25 August 2004 11 a.m. EDT</b> On Wednesday 25 August, Larry Brambrut, an EP RIG Consultant, hosts the webinar titled  <b>Understanding TREX Indexing

  • Chinese language package?

    Hi: Pls question:I install solaris 2.6 us env,but now I think add chinese language package,Pls chinese language package what name?how to do?

  • How to know 'opened forms'

    hi On main form, I am accessing other forms through my own customized menu. But there is no control to check whether form is already open or not. whenever i click menu, another instance of form is created. How to control this. I guess there should be