Need help opening a Citadel data store from DIAdem.

Hi,
I was wondering if anyone can help me connect to a Citadel data store from DIAdem. I have read all the online help and can't get it to work.
On my PC, I am using DIAdem v11.1 and have Lookout v6.1 installed as a plugin. I am trying to connect to a Citadel 5 data store on a server shown in the image below, specifically the default database on HPSERVER1. The installation of MAX on HPSERVER1 tells me it has 2 versions of LabVIEW Run-Time installed, being 8.2.1 and 9.0.1 (I'm not sure if this is relevant).
When I select \\hpserver1\default_database, I then set the properties as follows:
In the Advanced section, I have the timeout set to 90 s. When I hit OK, I then get the following message, which then takes me back to the previous screen.
Any help is much appreciated,
David.
Solved!
Go to Solution.

Hi Brad,
Thanks for replying. I had a thought that maybe my Windows firewall was the problem and that turned out to be true. As in I turned it off and suddenly I could see data.
Regarding upgrading to Lookout 6.2 (which I haven't yet done), the Lookout Release Notes recommend uninstalling previous versions first. Do you know how to do this? I tried the NI License Manager, but Lookout doesn't even register (see image below). Is this normal? Neither does Lookout appear in Windows Add/Remove Programs. Yet I know it is on my PC, there is a folder <C:\Program Files\National Instruments\Lookout 6.1> full of .dll and .exe files.
By the way, what is the difference between using Lookout 6.2 and using the DIAdem Development System available at the link below. Is either one preferable?
http://joule.ni.com/nidu/cds/view/p/id/563/lang/en
Regards,
David.

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