Need help transferring files from my canon vixia hg21 to final cut express!

I can't seem to get my camera or its files to show up on the FCE log and transfer window. If anyone knows of a way to get this to work i would greatly appreciate it!!!. also, I have already tried converting files to get them to be an agreeable format for FCE but the end result is always low quality.

HI -
Log and Transfer only works with HD material, so make sure you shot in the HD mode.
Also, some times if there are multiple file formats on the same camera storage, like HD clips, SD clips and still images, this can prevent Log and Transfer from working properly. If that is the case, see if you can off load and delete all the non-HD material from the camera storage so that only HD material is there.
Then:
Open FCE.
Open the Log and Transfer window.
Click on the little gear shaped icon towards the upper middle of the L&T window
!http://www.spotsbeforeyoureyes.com/L%26TPrefs.jpg!
Select Preferences from the drop down menu.
When the preference window opens, set the AVCHD Plug-In audio format to Plain Stereo.
!http://www.spotsbeforeyoureyes.com/L%26TPrefsToPlainStereo.jpg!
Close Log and Transfer and close FCE.
Now connect your camera via USB with the camera on, open FCE and then open Log and Transfer and see if the window populates with clips.
Hope this helps.
MtD

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Will imovie 11 (version 9.0.8) be able to import the MP4 files from the Canon Vixia HF R 400?

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Need help transferring files from my canon vixia hg21 to final cut express!

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