Need Recovery Media

I am looking for Recovery Disks for my ENVY 17-1011NR. The unit came with Windows 7 64-bit Home Premium.
I am residing out of the US, and can not buy direct from HP. Regional offices of HP this end were not helpful. Can someone please help!!!
This question was solved.
View Solution.

Hi,
Welcome to the forum.
idrisalz wrote:
I am looking for Recovery Disks for my ENVY 17-1011NR. The unit came with Windows 7 64-bit Home Premium.
I am residing out of the US, and can not buy direct from HP. Regional offices of HP this end were not helpful. Can someone please help!!!
What offices of HP did you contact? In what place in the world do you reside? I live in the Netherlands. I have not heard that complaint before. Give it another try and let me know how it goes. PM me with your results.
Follow the instructions on this web document to order your Recovery Media.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

  • I need recovery media for an old Toshiba but apparently can't order it. Help!

    The other day my TOSHIBA laptop - MODEL # PSM43U-01700P - must've got a virus or something because it started to slow and was unable to open some programs. Thinking the computer was about to go, i started saving my personal files onto a disk, and just after doing so the computer Blue screened and now upon start up it stops and says that it's missing a file <Windows root>\System 32\ ntoskrnl.exe and must have it added in order to continue. I of course, however, didn't realize that upon buying the computer years ago that i should have created my own recovery disks, thinking foolishly that the company would always have this media on hand to order should the need for it arise(Plus i doubt i would've done it properly since i'm not really a computer genius, surprise, surprise)
    Anyway. . .
    My problem is that when i tried to order the recovery media for this ancient model, i was told that Toshiba no longer carries this models media at all. So i was just wondering if possibly there's a similar model's media that Toshiba does carry that i'd be able to order instead of this model's that would still work with my computer. I was able to do this with an old DELL I had, and was hoping the same thing was possible with a TOSHIBA.
    I'm crossing my fingers here guys. Hope to hear back from you. I'd really appreciate it.
    Thanks.

    Satellite M45-S169 
    Try these third-party vendors.
       Digitalmedia-labs.com
       MyRecoveryCDs.com
       RestoreDisks.com
       RestoreCD4u
    -Jerry

  • Getting New Hard disk from Toshiba for E45t-A4100 . Do I still need recovery media

    Hi,
    My hard drive crashed and after the online troubleshooting was directed to go for a new hard drive which I did as the laptop is in warranty.
    However I am asked to get a recovery media too(as I do not have one created earlier).
    My query is will the new hard drive not come with windows preinstalled. What extra will the recovery media have to help me. (Sorry if the questions sound dumb)
    Thanks
    Dr. Manoj Yadav
    Solved!
    Go to Solution.

    New hard drive is blank, recovery media is needed.
    If the drive you have will load in safe mode you could try to burn your own recovery media, if not you will have to order recovery media.
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • Need Recovery Media for Satellite A660-042 Model PSAW3C-042017

    The hard drive on my Satellite A660-042 Model PSAW3C-042017 died on me. I have installed a new HDD but need the RECOVERY MEDIA. The Laptop was purchased in Canada, Toshiba USA does not seem to have the Recovery Media for this model and Toshiba Canada will not mail it to the USA. Can anyone help? 

    Satellite A660-042 (PSAW3C-042017)
    All the stuff for your Canadian model is here.
    Toshiba Canada will not mail it to the USA.
    I'm really surprised at that. Toshiba in the US mails them to Canada for US models.
    Have you called 800-663-0378 yourself?
    If that's true, you'll need to have an acquaintance order the discs and reship them.
    -Jerry

  • Need recovery media for Equium A100 - 549

    Is it at all possible to have replacement recovery media sent for these machines or a possible download?
    Little has lost the CD for my partners laptop and its playing up big time. Thank you for reading this.
    Steve

    Hi Steve,
    You can't download a recovery media or image from Toshiba, thats not possible.
    You have two options: You can contact an ASP (authorized service provider) to get an new recovery disk or you order one on the website who was posted by Mike30.
    An ASP you will find here => Support & Downloads => find an ASP

  • I need recovery media for HP Pavilion dv7-1285dx Entertainment Notebook PC.

    The hard drive failed and I replaced it with a new SSD. The recovery disks that came from the Geek Squad guys at Best Buy won't work. Best Buy said to get them from HP and they would reimburse me. I can't find out how to order them on the HP website.
    This question was solved.
    View Solution.

    Hi:
    The product specs for your model indicate it came with Windows Vista Home Premium 64 bit.
    I do not see that you can order recovery media online for your model so you will have to call HP at this number 1-(800) 474-6836, and see if they still carry them.
    If not, you can still order a set from this non-HP vendor at the link below.
    http://www.computersurgeons.com/p-16605-recovery-kit-509033-001-for-hp-model-number-dv7-1285dx.aspx

  • I need recovery media for my HP Touchsmart tm2t-2100 CTO.

    I purchased my Tablet PC in December of 2010.  It has worked great until it crashed in the middle of May this year (2012).  I was not able to restore using system recovery through the F11 keys nor my DVD's.  I own a full copy of Windows 7 Ultimate that I was able to use to at least have my PC running again.  My files are also backed up on an HP external hardrive, so I am not concerned about losing any personal files. 
    Need HP Recovery Disks: What I would like to do is purchase HP recovery disks for my laptop, however, when I choose this option from the support site, a screen returns saying the webpage does not exist. 
    Tablet Software for Touchsmart: I have been unable to find the orginal HP software that essentially acts as a shell for my tablet.  It allowed the laptop to behaved similarly to an iPad using an HP brower.
    Hardrive Partions: My hardrive now has multiple partitions, rather than just 2 : System and Recovery.  I am unable to extend/use portions of my drive.
    Warranty: My laptop is still under warranty.
    How can I restore my PC to out-of-box condition?

    Thanks for the feedback.  The weblink you provided is the one that errors out.  Below is the message that I receive.  I will try contacting HP Directly.
    Regards,
    DC
    The website cannot display the page
    HTTP 500
      Most likely causes:
    The website is under maintenance.
    The website has a programming error.
      What you can try:
      Refresh the page.
      Go back to the previous page.
      More information
    This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
    For more information about HTTP errors, see Help.

  • Pavilion DV6215CA Recovery Media Needed

    I have a DV6215CA laptop with a failed Hard Drive. It was running Vista Home Premium (32-bit as far as I know). If I remove it and attach it to another computer,  I can see the HP Recovery Partition and contents, but they may be damaged.
    1) If the contents are undanaged, is there a way to create Recovery Media so that I can install a new hard drive and reinstall the system using another computer? Creating a Virtual Machine perhaps?
    2) If I need Recovery Media, how do I order it? I have tried the various walk throughs on HP.com (and .ca) and all of them reference pages and screens that are old and no longer exist. That is, I remember the layout from a year or so ago, but the actual "Order Recovery Media" link isn't there.So, if you don't actually know that your link leads to the page to order the Recovery Media for this model, please don't share it. It only continues to disseminate old and useless information. Thank you. :-)

    Hi:
    You can order recovery media from this non-HP vendor at the link below.
    If you live in Canada, I don't know if they will ship there.
    http://www.computersurgeons.com/SearchProducts.aspx?sbt=DV6215CA&bkm=Results#Results
    If you can still read all 25 characters of the Windows Vista product key on the bottom of your notebook, you can make your own Windows Vista installation usb flash drive, and use that to reinstall Windows.
    Please click on the link below and then click on the pdf link labeled Windows Reinstallation Guide.
    http://philipyip.wordpress.com/dell-community-forums/
    Read the info on pages 302 - 305.
    I do not know what you would be able to do with the recovery partition on your old hard drive.

  • Can't install KB 2919355 and microsoft says must have the recovery media

    I have been trying to install Microsoft's KB2919355 for at least two weeks. I spent two hours in chat with microsoft yesterday and they say now that I need recovery media because I have a corrupted file in my component services. I am running 8.1 pro. I don't have recovery media.,my toshiba laptop L875-s7208 came preinstalled with Win7 then I did the update from the free offer for windows8 through the Toshiba software center. I have no media....Can someone please help me!!!!
    Solved!
    Go to Solution.

    I was able to resolve my issue without having to do reinstall the OS. After spending hours on this and having Microsoft tell me that it was a bad image and I needed to reinstall the OS, I continued to look through error logs and the system event viewer and found that it was referring to an error coming from another machine on my network in my homegroup. So, I disconnected my pc from the homegroup we have setup, shutdown the other pc that was kicking out the error message, and walked through some of the troubleshooting again. and it worked. I was able to get all the updates installed and updated. Everything is now working fine.

  • One set of recovery media or two?

    Hi,
    I have two laptops a L775, and a L645D. I'm not worried about anything but getting windows back on these machines, I can install the specific drivers and what not from this site. Both have 7 Premium COAs. I want to wipe and reinstall both. Do I need recovery media for each one, or will a recovery media set work on both as they have the same OS?
    Thanks

    Too bad windows machines don't have the option of downloading the whole OS...
    No problem. You can freely download and install any version of Windows 7. Microsoft sells activation - not Windows.
       Digital River Direct Download Links for Windows 7 Editions Free
    You have paid for the version that's preinstalled when you bought the laptop. If the OEM product key on the label doesn't enable activation, you can get it done with a phone call.
    Installing all the drivers and utilities that make the laptop function properly, however, is a real chore. And the order of installation may matter. Better to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. That Windows is preactivated.
    -Jerry

  • Encore WT7 recovery media

    I purchased Encore WT7 from Amazon.com in January 2015, soon to be infected or damaged.I tried to recover the windows 8.1 and it soon to be crashed.EFI something the screen was showing letters and asking to click F12 key, but No such keys on the tablet.So I think I need recovery media , hopefully it is able to down load officaly to recover it. In fact, I tried it with using Hp tablet recovery media and somehow, contents were installed, but it is not fitting toshiba encore. Before create the recovery media, it soon to be crashed! and phone support asks extra charge, I am little disapointed with this. Encore WT7 need a down loadable media recovery.   

    Thank you, Jerry.
    Stephen, can you send me a private message with your serial number? Click my name to view my profile and then click the link at the right to send me a PM.
    I'll look into it for you.

  • Need to create second set of recovery media

    First set of recovery media corrupts restore and unable to create second set which is needed.  System stats below:
    Product name: HP 15 Notebook PC
    Windows 8.1 64-bit
    Recovery Software:
    Version 12.0.3.0
    Error:
    "This system is created from Recovery Media. You are only allowed to create one set of recovery media."
    Is there anything I can do to get a second set cteate short of purchasing from HP?  Al other options in the forums have either failed or doesnt apply.

    Sorry, but the only way to get a second copy of the HP Recovery Media is to purchase it from HP or possibly a third party vendor.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Ora-01113: USERS01.dbf need's media recovery when starting database

    Bear with me if this seems a stupid question. (I'm a developer and just starting to catch up the DBA job).
    Our database server is down and when we tried to bring it back using DBA studio (logon as SYS), we got the following error: ora-01113: USERS01.dbf need's media recovery.
    From the documentation I know I can do a media recovery on the datafile. But with the database not being open, how am I getting access to SQL plus and perform this task? I tried to log on using the SYS credential and I could not log on. Please help. Thanks very much. Changsong

    Get connection from SQL*Plus at the command line to carry out that so:
    export ORACLE_SID<database_sid>
    sqlplus /nolog
    conn / as sysdba
    recover ....
    Joel Pèrez
    http://otn.oracle.com/experts

  • Need a Query to find whether the database needs any media recovery...

    Hi,
    I am at the mount stage of a database and yet be opened.at this stage any Query is available or any other way is there to find whether the database needs any media recovery or Instance recovery..?
    my objective is before opening the database i need to make sure it is consistent or inconsistent and any form of recovery is needed..
    thanks &regards,
    Ragunath
    Edited by: ragu.dba.in on Mar 6, 2013 12:57 AM

    Hi Ragunath,
    Use these queries , SCN should be consistent .. no fuzzy files, check for recovery of files in v$recover_file .. pass sufficient archives & fulfill the checks before open reset-logs
    set line 900
    set pages 900
    set echo on
    alter session set nls_date_format='dd-mon-yyyy hh24:mi:ss';
    set numwidth 13
    col CHECKPOINT_CHANGE# for 9999999999999999
    col CHANGE# for 9999999999999999
    column error format a10
    column member format a60
    show parameter db_recover
    select * from v$recover_file;
    select file#, status from v$datafile;
    select file#, checkpoint_change#, checkpoint_time, error from v$datafile_header;
    select distinct status from v$backup;
    select distinct  checkpoint_change#  from v$datafile_header;
    select hxfil file_id, fhscn scn, fhthr thread, fhrba_seq sequence, fhsta status from x$kcvfh;
    select distinct fhscn from x$kcvfh;
    select hxfil file_id, fhtnm tablespace_name from x$kcvfh;
    ##### Fuzzy Check ####
    alter session set nls_date_format = 'DD-MON-YYYY HH24:MI:SS';
    set feedback on
    set heading on
    set pagesize 1000
    set linesize 175
    column checkpoint_change# format 999999999999999999999
    select status, checkpoint_change#, fuzzy,
    to_char(checkpoint_time, 'DD-MON-YYYY HH24:MI:SS') as checkpoint_time,
    count(*)
    from v$datafile_header
    group by status, checkpoint_change#, fuzzy, checkpoint_time
    order by status, checkpoint_change#, fuzzy, checkpoint_time;Thanks,
    Ajay More
    http://www.moreajays.com

  • Recovery Media created 5 factory restore discs as requested, however 6 were needed for my restore!

    I clicked finish as there were no more discs requested when burning a set of 5 (as asked for by the HP Recovery Media software).
    Now when I'm trying to do a factory restore, it asks for disc 6 which of course, I don't have.
    As I re-formatted everything a little while back, I can't use F11(?) to restore anything back except by my discs. My notebook is a dv7t-4100 CTO. I live in Australia but a new set of recovery discs are only posted to USA & Canadian residents. Any ideas please?
    This question was solved.
    View Solution.

    Talk to online with HP about your problem, http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-00​6&h_lang=en&h_cc=us&h_product=321957&h_client=S-A-​...
    They would send you the Recovery discs (if your still in the warranty) in Australia.
    I once has to order Recovery discs for my laptop, I contacted HP by chatting with them online, and they have send the discs.

Maybe you are looking for

  • 2 NUMBERS issues i need help with

    1. is there a way to "lock" certain colums in a spreadsheet? for example, i have a spreadsheet where column A is the product name, columns B thru M are wholesale prices that have to be input and Columns N thru Y the numbers are calculated and populat

  • Software re-activation

    I have cs3 design premium, my computer was updated from windows 8 to 8.1. everything was working fine, now Ihave to reactivate my software, Why? when all my other programs work fine.

  • Need Help on SubmitButtonBean

    Hi All, i wanted to put some validation on submitButtonBean on a particular condition and i have been using this line to enable the client side validation OASubmitButtonBean oasubmitbuttonbean2 = (OASubmitButtonBean)oawebbean.findChildRecursive("emdc

  • Reg EP 6.0 SP 9 Installation

    Hi When i try to install EP 6.0 SP9  Over WAS SP9 i am unable to proceed further because of the following reason When i run SAPInst there is a pop for the J2EE Adimistrator Id & password. The default is administrator & when the releavant J2EE adminis

  • Unable to connect to 10g database using Devloper 6i and SQLPLUS 8

    Dear all Developers, I have installed 10g with patch 10.2.0.3 and developer 6i, i am not able to access the database with Forms Devloper 6i, Report Devloper 6i and SQLPLUS 8 (installed by default with DS) when i try to initiate connection the session