Need some "automated call distribution" resources
Hey guys. This isn't Java but you lot are pretty smart and helpful... (just to get the crawling out of the way).
I need to learn a little about Automated Call Distribution systems in a hurry. I'm looking online for white papers and such but I'm not getting much of use.
If any of you have any resources that can help me learn the differences between tier 1,2 and 3 ACD systems, please point me in the right direction.
Thanks.
Okay, I found out a little.
For those that are interested:
Tier 1:
A general "technician" with broad knowledge of the subject able to field most customer calls.
The technician usually retains ownership of the problem and stays with the customer even where the issue is escalated
Tier 2:
More in-depth knowledge required, possibly of a QA nature
Tier 3:
Specialised "developer" level support
The tiers are not mutually exclusive
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Hey guys I seriously need help... I just got my iPad 3 delivered the before yesterday and yesterday i was going though the AppStore and found some app called "performamce test and I ran the test and that apps tell me I have poor 3d perfoamce. *worried* :( I've been up since tomorrow. Could you install that app and tell me what scores do you guys get? :(
http://www.google.com.pk/url?sa=t&rct=j&q=performance%20test%20mobile%20itunes&s ource=web&cd=2&ved=0CGYQFjAB&url=http%3A%2F%2Fitunes.apple.com%2Fus%2Fapp%2Fperf ormancetest-mobile%2Fid494438360%3Fmt%3D8&ei=cOf_T-r2AuzT4QSpv4zBCA&usg=AFQjCNGi c8vn6zl8AINqrYuNc2RYobSiVA
Here's the link. -
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Please see the More Like This section on the right.
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<Phone Number Edited by Host>You aren't addressing anyone from Apple here. This is a user forum.
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I need some resources about flash effects
Hello,everybody,I'think I need some resources about flash effects.
Hope someone can provide me some useful site about this.thanks!!> Its taking a lot of space in my HDD, like i mentioned earlier i was trying to edit a 6 second intro and it took 20GB on my HDD. What the hell is that... Is that normal???
See this:
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I just started the mail programming and needing some resourcs on the structure Internet mail system , online tutorial , Freeeeeeeeeeeeeeeeeeeeeeeeee
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HT2703 Do I need Bonjour? Some one calling to tell me it is Russian Spyware.
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If you are concerned about the errors, please post a representative sample. Describe how and when you encountered them. They may be routine or not.
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He told me check out the website at teqslytom.com.
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Need some help frist time useing dreamweaver
Hey all,
I am totaly new to Dreamweaver and am needing some help. I am
needing to make a feedback form. Would need it to e-mail me the
feedback to something like [email protected] I also need to know
how to make a footer for the copyright and desiged by, on each page
without having to manually entering them. Any help I could get
would be awsome.There are only two ways to process form data -
1. Use mailto:[email protected] as the action of the form
2. Use a server-side scripting method to a) harvest the
form's data, b)
process it in some manner, e.g., enter it into a database, c)
formulate and
send an email to one or more email recipients, and d)
redirect the visitor
to some ending page
Method 1 is quite simple, and is also the least reliable. It
depends both
on your visitor having an email client already installed on
their computer -
this eliminates public computers, or home users without email
clients
installed (more and more it seems) - and on the installed
email client
responding to
the mailto call. It is not possible to use this method *and*
send the
visitor to a
thank you page as well.
Method 2a is the preferred method, since it eliminates the
problems of
method
1, but it means that you have to grapple with
server-scripting somehow (ASP,
CF, PHP, perl, etc.).
Method 2b would be to use some third-party form processing,
like
http://www.bebosoft.com/products/formstogo/.
You would have to decide which of these methods is best for
your needs,
but if it's Method 2a, then start by asking your host what
they provide for
form
processing. If it's 2b, then read their FAQ/instructions
carefully.
For your footer, investigate the use of DW's Templates (use
F1 Help to read
about them), or of server-side includes (again, F1 Help will
give you some
info here, as will Google).
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"Xysos_Designs" <[email protected]> wrote in
message
news:[email protected]...
> Hey all,
> I am totaly new to Dreamweaver and am needing some help.
I am needing to
> make
> a feedback form. Would need it to e-mail me the feedback
to something like
> [email protected] I also need to know how to make a
footer for the
> copyright
> and desiged by, on each page without having to manually
entering them. Any
> help
> I could get would be awsome.
> -
I purchased a one year subscription to Acrobat Pro, and after installation on my MacBook, in the LaunchPad (aside from the normal Adobe Acrobat Pro, Acrobat Distiller, and Forms Central for Acrobat) a folder containing two icons. The first was (I forgot the name) and the second entitled AAMLauncherUtil. Shortly after installation I ran the AAMLauncher Util, and it downloaded and "updated" Acrobat Pro and installed Creative Cloud. I was told by some person in Tech Support that I didn't need these two additional icons in LaunchPad, and I could just drag them to the trash.
The folder would not go in the Trash, so I dragged them out of the folder and then the one whose name I don't remember was able to go to the Trash, but not the AAMLauncherUtil icon.
I called Tech Support again, and got a technician whose name I will withhold, but although he tried to solve the problem, basically he was clueless and I could hear him asking other people in the background what to do and they were giving him suggestions, mucking around my library and deleting anything that sounded like it was associated with AAMLaucher, and in the end all he succeeded in doing was making my Creative Cloud not work anymore and produce messages that it was corrupted and had to be removed and reinstalled. Finally he gave up and said that he was referring my Case 185689167 to the next level higher of tech support, who would call me within 24 hours. Of course they never did that so I called Apple Support and a representative there went way beyond what he needed to do and we were able to uninstall and reinstall Creative Cloud and make it work again, although the AAMLaucherUtil icon remains there. Currently, it doesn't update anything like it did the first time I ran it, or act like it is trying to update anything, but it does open Creative Cloud if you have closed it.
Several days later (not the promised 24 hours) I got an email from my Voicemail Service with a transcribed message from Adobe Tech Support saying that they had tried to call me... at the number listed in my subscription payment details... NOT at the number I had told them to call me at, and since I am 7000 miles away from my billing number I didn't get the call. The message requested me to call them back. I did so, and the message on the VRU said I would have to wait approximately 30 minutes. Two and one half hours later (not 30 minutes) someone answered who was not Second Level Tech Support, and reiterated that it was not possible to transfer me to them, and he would note that I had called back and they would call me within 24 hours.... yeah right. By then after waiting all that time to speak to someone I was so mad that I forgot to mention the correct number to call me at... although I had mentioned it previously. Several days later (not 24 hours) they called the wrong number again, and when I didn't answer it then sent me an email that they were considering the case solved and closing it, and I could reopen it within 14 days.
I then called back and this time waiting 3 hours on hold, and the person who I spoke with (whose name I withhold for now) said he would reopen the case and they would call me within 24 hours... again he couldn't transfer me to them. Again I forgot to reiterate the correct phone number that I had told them the first time since I was so mad about waiting 3 hours on hold.
The next day, I realized that I had not reiterated the correct phone number, and I went into my account settings and changed the phone number in both places it exists, and then tried calling back to make sure they would call the correct phone number. This time I waited on hold for 4 hours, and finally gave up without ever being able to speak to a person.
The next day... still no call even to the wrong number since my Voice Mail would have informed me it there was a call.... I called Sales since that seemed to be the only way to talk to a real person, and screamed at them about this issue and was informed they couldn't do anything about Tech Support, or about associating my phone number with my case number, but he would put me in the queue for tech support since nobody was in the queue so they should call me back right away.
I did get a call in a few minutes, which said "If Valued Customer is available, press 1" so I pressed 1 and it went to music. I then waited for 15 minutes of music with no answer, after which I got an email from my Voicemail Service transcribing the message saying:
"Reschedule this call back for a later time press three to cancel this call back press nine. Your response was not recognized. Please try again. When valued customer is on the line press one to speak to a support specialist. If you need time to get valued customer on the line press two. To reschedule this call back for a later time press three to cancel this call back press nine. Your response was not recognized. Please try again. When valued customer is on the line press one to speak to a support specialist. If you need time to get valued customer on the line press two. To reschedule this call back for a later time press three to cancel this call back press nine."
... more. Please listen to your voicemail for the remainder of this message.
They can't recognize me pressing 1????? So who know... I was listening to music but did that mean I was really ever going to reach a real person, or was the Voicemail message correct and I would be listening to music forever?
So this morning I tried calling again only to receive message the the Tech Support Telephone Lines were down for scheduled maintenance until August 10th... I tried chatting... that is offline also.
Is there a way to associate my actual phone number with my case number... maybe somebody from Adobe actually reads these diatribes? I need to be called at or after 17:00 Pacific time.... I was told the hours are on Pacific Time.... although one representative who I was trying to coordinate the timing of the call with was very confused about the time zones. He was trying to tell me that the current time was 09:00 Pacific Time, which I knew to be wrong, and he finally admitted, after I challenged him to look on www.timeanddate.com, that it was 09:00 in Bangalore, and Pacific time was 20:00.Thanks for your answer TSN!
I did try Chat yesterday and it didn't work.... said unavailable. I'll will try it again.
I do understand that this is a Community Forum, but it appears that some Adobe staff persons do read and respond to some messages, so since all other avenues of contact seem to not work, I thought I would try this just in case somebody from Adobe happened to read it and could do something.
A secondary reason I posted the whole explanation is that I thought maybe somebody else had experienced this issue as well and might comment on it.
As for it being a problem or not, maybe it is not. Adobe did work when I installed it. When I invoked that icon "AAMLauncherUtil" the first time, it updated Acrobat Pro and Installed Creative Cloud (which the original trial subscription had not installed).
I then noticed that these two icons didn't seem to do anything useful. The first time I called and was able to connect to support, the rather poor attitude person who answered just said to delete both icons in the folder... that they weren't needed. When I found that one of them could be deleted and not the other one "AAMLauncherUtil" could not be deleted, and since the tech support person had suggested deleting them both, I called back.
The next rather clueless person in tech support spent a lot of time trying to help get rid of it, but couldn't. When he was mucking around in the "Library" he deleted everything named "AAMLauncherUtil" from the Library (but left some stuff I would have imagined could have been deleted like references to my previous trial subscription.
After he got done, Creative Cloud no longer worked and he couldn't figure out how to fix it... we were getting messages the Creative Cloud was corrupted and needed to be uninstalled. He said he was going to refer the problem to a higher level tech support, and that he couldn't transfer me there... they would have to call me which would be in 24 hours.
The next day (since the higher level tech support failed to call back) I called Apple Support, and they helped me find a Creative Cloud Uninstaller and we ran that and re-downloaded and installed Creative Cloud again.
I would expect from the name "AAMLauncherUtil" that this icon would Launch Adobe Application Manager and perhaps try to update my product(s) like it did the first time, OR report that my software is up to date... as most other software update attempts would do. However what it really does now when I invoke the "AAMLauncherUtil" icon is just to open Creative Cloud just as if I had clicked on the icon in the top menu bar of my Apple Menu Bar. The Apple person suggested that MAYBE it is supposed to do that if you have shut down Creative Cloud for some reason, and want to start it up again without restarting the computer. Maybe that is so, but if it is, then I would have expected that they would have renamed the icon to Creative Cloud or something more descriptive of what it is supposed to do.
As is is now, I am not sure if it is a leftover remnant of my original updated installation that should have gone away when I updated and it installed Creative Cloud, or if everyone else running Adobe Acrobat Pro XI has this icon in their Launchpad as well and it is supposed to be there for some unknown reason to perform some unknown function.
After all that happened, I did update Creative Cloud, but that was within Creative Cloud itself when it reported having an update available, and not using the "AAMLauncherUtil" icon at all, so that would appear to negate it's possible update functionality wouldn't it?
Assuming you are using a Mac, do you have such an icon in LaunchPad?
Thanks for your help! -
DO i need some extra hardware interface for receving both Audio and video
hi i m doing e-learning project. i have to capture video from webcam and voice from headphone and send to client.
but my code is working fine for either one at a time.
DO i need some extra hardware interface for receving both Audio and video. im using code AVTransmit and AVReceive found from this site only
After running TX
i give Dsound:// & vfw://0 in Media Locater only sound is received and no vedio
and when i give vfw://0 in Media Locater only live video is transmited.
im using JMF1.1.2e.
if any one know the method to run or cause of it plz reply me soon. i will be very thankfull
transmiter/server side code .first run TX on server
import java.io.*;
import java.awt.*;
import java.awt.event.*;
import java.net.*;
import java.util.*;
import javax.media.rtp.*;
import javax.swing.*;
import javax.swing.event.*;
import javax.swing.border.*;
public class Tx extends JFrame implements ActionListener, KeyListener,
MouseListener, WindowListener {
Vector targets;
JList list;
JButton startXmit;
JButton rtcp;
JButton update;
JButton expiration;
JButton statistics;
JButton addTarget;
JButton removeTarget;
JTextField tf_remote_address;
JTextField tf_remote_data_port;
JTextField tf_media_file;
JTextField tf_data_port;
TargetListModel listModel;
AVTransmitter avTransmitter;
RTCPViewer rtcpViewer;
JCheckBox cb_loop;
Config config;
public Tx() {
setTitle( "JMF/RTP Transmitter");
config= new Config();
GridBagLayout gridBagLayout= new GridBagLayout();
GridBagConstraints gbc;
JPanel p= new JPanel();
p.setLayout( gridBagLayout);
JPanel localPanel= createLocalPanel();
gbc= new GridBagConstraints();
gbc.gridx= 0;
gbc.gridy= 0;
gbc.gridwidth= 2;
gbc.anchor= GridBagConstraints.CENTER;
gbc.fill= GridBagConstraints.BOTH;
gbc.insets= new Insets( 10, 5, 0, 0);
((GridBagLayout)p.getLayout()).setConstraints( localPanel, gbc);
p.add( localPanel);
JPanel targetPanel= createTargetPanel();
gbc= new GridBagConstraints();
gbc.gridx= 1;
gbc.gridy= 1;
gbc.weightx= 1.0;
gbc.weighty= 1.0;
gbc.anchor= GridBagConstraints.CENTER;
gbc.fill= GridBagConstraints.BOTH;
gbc.insets= new Insets( 10, 5, 0, 0);
((GridBagLayout)p.getLayout()).setConstraints( targetPanel, gbc);
p.add( targetPanel);
JPanel mediaPanel= createMediaPanel();
gbc= new GridBagConstraints();
gbc.gridx= 1;
gbc.gridy= 2;
gbc.weightx= 1.0;
gbc.weighty= 1.0;
gbc.anchor= GridBagConstraints.CENTER;
gbc.fill= GridBagConstraints.BOTH;
gbc.insets= new Insets( 10, 5, 0, 0);
((GridBagLayout)p.getLayout()).setConstraints( mediaPanel, gbc);
p.add( mediaPanel);
JPanel buttonPanel= new JPanel();
rtcp= new JButton( "RTCP Monitor");
update= new JButton( "Transmission Status");
update.setEnabled( false);
rtcp.addActionListener( this);
update.addActionListener( this);
buttonPanel.add( rtcp);
buttonPanel.add( update);
gbc= new GridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 3;
gbc.gridwidth= 2;
gbc.weightx = 1.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.CENTER;
gbc.fill = GridBagConstraints.HORIZONTAL;
gbc.insets = new Insets( 5,5,10,5);
((GridBagLayout)p.getLayout()).setConstraints( buttonPanel, gbc);
p.add( buttonPanel);
getContentPane().add( p);
list.addMouseListener( this);
addWindowListener( this);
pack();
setVisible( true);
private JPanel createMediaPanel() {
JPanel p= new JPanel();
GridBagLayout gridBagLayout= new GridBagLayout();
GridBagConstraints gbc;
p.setLayout( gridBagLayout);
JLabel label= new JLabel( "Media Locator:");
gbc= new GridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 0;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.EAST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,10,5);
((GridBagLayout)p.getLayout()).setConstraints( label, gbc);
p.add( label);
tf_media_file= new JTextField( 35);
gbc= new GridBagConstraints();
gbc.gridx = 1;
gbc.gridy = 0;
gbc.weightx = 1.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.WEST;
gbc.fill = GridBagConstraints.HORIZONTAL;
gbc.insets = new Insets( 5,5,10,5);
((GridBagLayout)p.getLayout()).setConstraints( tf_media_file, gbc);
p.add( tf_media_file);
tf_media_file.setText( config.media_locator);
cb_loop= new JCheckBox( "loop");
startXmit= new JButton( "Start Transmission");
startXmit.setEnabled( true);
startXmit.addActionListener( this);
gbc= new GridBagConstraints();
gbc.gridx = 2;
gbc.gridy = 0;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.WEST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,10,5);
((GridBagLayout)p.getLayout()).setConstraints( cb_loop, gbc);
p.add( cb_loop);
cb_loop.setSelected( true);
cb_loop.addActionListener( this);
gbc= new GridBagConstraints();
gbc.gridx = 1;
gbc.gridy = 1;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.CENTER;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,10,5);
((GridBagLayout)p.getLayout()).setConstraints( startXmit, gbc);
p.add( startXmit);
TitledBorder titledBorder= new TitledBorder( new EtchedBorder(), "Source");
p.setBorder( titledBorder);
return p;
private JPanel createTargetPanel() {
JPanel p= new JPanel();
GridBagLayout gridBagLayout= new GridBagLayout();
GridBagConstraints gbc;
p.setLayout( gridBagLayout);
targets= new Vector();
for( int i= 0; i < config.targets.size(); i++) {
targets.addElement( config.targets.elementAt( i));
listModel= new TargetListModel( targets);
list= new JList( listModel);
list.addKeyListener( this);
list.setPrototypeCellValue( "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx");
JScrollPane scrollPane= new JScrollPane( list,
ScrollPaneConstants.VERTICAL_SCROLLBAR_AS_NEEDED,
ScrollPaneConstants.HORIZONTAL_SCROLLBAR_NEVER);
gbc= new GridBagConstraints();
gbc.gridx= 0;
gbc.gridy= 0;
gbc.weightx= 1.0;
gbc.weighty= 1.0;
gbc.anchor= GridBagConstraints.CENTER;
gbc.fill= GridBagConstraints.BOTH;
gbc.insets= new Insets( 10, 5, 0, 0);
((GridBagLayout)p.getLayout()).setConstraints( scrollPane, gbc);
p.add( scrollPane);
JPanel p1= new JPanel();
p1.setLayout( gridBagLayout);
JLabel label= new JLabel( "IP Address:");
gbc= new GridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 0;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.EAST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,0,5);
((GridBagLayout)p1.getLayout()).setConstraints( label, gbc);
p1.add( label);
tf_remote_address= new JTextField( 15);
gbc= new GridBagConstraints();
gbc.gridx = 1;
gbc.gridy = 0;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.WEST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,0,5);
((GridBagLayout)p1.getLayout()).setConstraints( tf_remote_address, gbc);
p1.add( tf_remote_address);
label= new JLabel( "Data Port:");
gbc= new GridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 1;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.EAST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,0,5);
((GridBagLayout)p1.getLayout()).setConstraints( label, gbc);
p1.add( label);
tf_remote_data_port= new JTextField( 15);
gbc= new GridBagConstraints();
gbc.gridx = 1;
gbc.gridy = 1;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.WEST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,0,5);
((GridBagLayout)p1.getLayout()).setConstraints( tf_remote_data_port, gbc);
p1.add( tf_remote_data_port);
JPanel p2= new JPanel();
addTarget= new JButton( "Add Target");
removeTarget= new JButton( "Remove Target");
p2.add( addTarget);
p2.add( removeTarget);
addTarget.addActionListener( this);
removeTarget.addActionListener( this);
gbc= new GridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 2;
gbc.weightx = 1.0;
gbc.weighty = 0.0;
gbc.gridwidth= 2;
gbc.anchor = GridBagConstraints.CENTER;
gbc.fill = GridBagConstraints.HORIZONTAL;
gbc.insets = new Insets( 20,5,0,5);
((GridBagLayout)p1.getLayout()).setConstraints( p2, gbc);
p1.add( p2);
gbc= new GridBagConstraints();
gbc.gridx= 1;
gbc.gridy= 0;
gbc.weightx= 1.0;
gbc.weighty= 1.0;
gbc.anchor= GridBagConstraints.CENTER;
gbc.fill= GridBagConstraints.BOTH;
gbc.insets= new Insets( 10, 5, 0, 0);
((GridBagLayout)p.getLayout()).setConstraints( p1, gbc);
p.add( p1);
TitledBorder titledBorder= new TitledBorder( new EtchedBorder(), "Targets");
p.setBorder( titledBorder);
return p;
private JPanel createLocalPanel() {
JPanel p= new JPanel();
GridBagLayout gridBagLayout= new GridBagLayout();
GridBagConstraints gbc;
p.setLayout( gridBagLayout);
JLabel label= new JLabel( "IP Address:");
gbc= new GridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 0;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.EAST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,0,5);
((GridBagLayout)p.getLayout()).setConstraints( label, gbc);
p.add( label);
JTextField tf_local_host= new JTextField( 15);
gbc= new GridBagConstraints();
gbc.gridx = 1;
gbc.gridy = 0;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.WEST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,0,5);
((GridBagLayout)p.getLayout()).setConstraints( tf_local_host, gbc);
p.add( tf_local_host);
try {
String host= InetAddress.getLocalHost().getHostAddress();
tf_local_host.setText( host);
} catch( UnknownHostException e) {
label= new JLabel( "Data Port:");
gbc= new GridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 1;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.EAST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,0,5);
((GridBagLayout)p.getLayout()).setConstraints( label, gbc);
p.add( label);
tf_data_port= new JTextField( 15);
gbc= new GridBagConstraints();
gbc.gridx = 1;
gbc.gridy = 1;
gbc.weightx = 0.0;
gbc.weighty = 0.0;
gbc.anchor = GridBagConstraints.WEST;
gbc.fill = GridBagConstraints.NONE;
gbc.insets = new Insets( 5,5,10,5);
((GridBagLayout)p.getLayout()).setConstraints( tf_data_port, gbc);
p.add( tf_data_port);
tf_data_port.setText( config.local_data_port);
TitledBorder titledBorder= new TitledBorder( new EtchedBorder(), "Local Host");
p.setBorder( titledBorder);
return p;
public void actionPerformed( ActionEvent event) {
Object source= event.getSource();
if( source == addTarget) {
String ip= tf_remote_address.getText().trim();
String port= tf_remote_data_port.getText().trim();
String localPort= tf_data_port.getText().trim();
addTargetToList( localPort, ip, port);
if( avTransmitter != null) {
avTransmitter.addTarget( ip, port);
} else if( source == removeTarget) {
int index= list.getSelectedIndex();
if( index != -1) {
Target target= (Target) targets.elementAt( index);
if( avTransmitter != null) {
avTransmitter.removeTarget( target.ip, target.port);
targets.removeElement( target);
listModel.setData( targets);
} else if( source == startXmit) {
if( startXmit.getLabel().equals( "Start Transmission")) {
int data_port= new Integer( tf_data_port.getText()).intValue();
avTransmitter= new AVTransmitter( this, data_port);
avTransmitter.start( tf_media_file.getText().trim(), targets);
avTransmitter.setLooping( cb_loop.isSelected());
startXmit.setLabel( "Stop Transmission");
} else if( startXmit.getLabel().equals( "Stop Transmission")) {
avTransmitter.stop();
avTransmitter= null;
removeNonBaseTargets();
listModel.setData( targets);
startXmit.setLabel( "Start Transmission");
} else if( source == rtcp) {
if( rtcpViewer == null) {
rtcpViewer= new RTCPViewer();
} else {
rtcpViewer.setVisible( true);
rtcpViewer.toFront();
} else if( source == cb_loop) {
if( avTransmitter != null) {
avTransmitter.setLooping( cb_loop.isSelected());
private void removeNonBaseTargets() {
String localPort= tf_data_port.getText().trim();
for( int i= targets.size(); i > 0;) {
Target target= (Target) targets.elementAt( i - 1);
if( !target.localPort.equals( localPort)) {
targets.removeElement( target);
i--;
public void addTargetToList( String localPort,
String ip, String port) {
ListUpdater listUpdater= new ListUpdater( localPort, ip,
port, listModel, targets);
SwingUtilities.invokeLater( listUpdater);
public void rtcpReport( String report) {
if( rtcpViewer != null) {
rtcpViewer.report( report);
public void windowClosing( WindowEvent event) {
config.local_data_port= tf_data_port.getText().trim();
config.targets= new Vector();
for( int i= 0; i < targets.size(); i++) {
Target target= (Target) targets.elementAt( i);
if( target.localPort.equals( config.local_data_port)) {
config.addTarget( target.ip, target.port);
config.media_locator= tf_media_file.getText().trim();
config.write();
System.exit( 0);
public void windowClosed( WindowEvent event) {
public void windowDeiconified( WindowEvent event) {
public void windowIconified( WindowEvent event) {
public void windowActivated( WindowEvent event) {
public void windowDeactivated( WindowEvent event) {
public void windowOpened( WindowEvent event) {
public void keyPressed( KeyEvent event) {
public void keyReleased( KeyEvent event) {
Object source= event.getSource();
if( source == list) {
int index= list.getSelectedIndex();
public void keyTyped( KeyEvent event) {
public void mousePressed( MouseEvent e) {
public void mouseReleased( MouseEvent e) {
public void mouseEntered( MouseEvent e) {
public void mouseExited( MouseEvent e) {
public void mouseClicked( MouseEvent e) {
Object source= e.getSource();
if( source == list) {
int index= list.getSelectedIndex();
if( index != -1) {
Target target= (Target) targets.elementAt( index);
tf_remote_address.setText( target.ip);
tf_remote_data_port.setText( target.port);
int index= list.locationToIndex( e.getPoint());
public static void main( String[] args) {
new Tx();
class TargetListModel extends AbstractListModel {
private Vector options;
public TargetListModel( Vector options) {
this.options= options;
public int getSize() {
int size;
if( options == null) {
size= 0;
} else {
size= options.size();
return size;
public Object getElementAt( int index) {
String name;
if( index < getSize()) {
Target o= (Target)options.elementAt( index);
name= o.localPort + " ---> " + o.ip + ":" + o.port;
} else {
name= null;
return name;
public void setData( Vector data) {
options= data;
fireContentsChanged( this, 0, data.size());
class ListUpdater implements Runnable {
String localPort, ip, port;
TargetListModel listModel;
Vector targets;
public ListUpdater( String localPort, String ip, String port,
TargetListModel listModel, Vector targets) {
this.localPort= localPort;
this.ip= ip;
this.port= port;
this.listModel= listModel;
this.targets= targets;
public void run() {
Target target= new Target( localPort, ip, port);
if( !targetExists( localPort, ip, port)) {
targets.addElement( target);
listModel.setData( targets);
public boolean targetExists( String localPort, String ip, String port) {
boolean exists= false;
for( int i= 0; i < targets.size(); i++) {
Target target= (Target) targets.elementAt( i);
if( target.localPort.equals( localPort)
&& target.ip.equals( ip)
&& target.port.equals( port)) {
exists= true;
break;
return exists;
>>>>>>>>>>>>>>>>>
import java.awt.*;
import java.io.*;
import java.net.InetAddress;
import java.util.*;
import javax.media.*;
import javax.media.protocol.*;
import javax.media.format.*;
import javax.media.control.TrackControl;
import javax.media.control.QualityControl;
import javax.media.rtp.*;
import javax.media.rtp.event.*;
import javax.media.rtp.rtcp.*;
public class AVTransmitter implements ReceiveStreamListener, RemoteListener,
ControllerListener {
// Input MediaLocator
// Can be a file or http or capture source
private MediaLocator locator;
private String ipAddress;
private int portBase;
private Processor processor = null;
private RTPManager rtpMgrs[];
private int localPorts[];
private DataSource dataOutput = null;
private int local_data_port;
private Tx tx;
public AVTransmitter( Tx tx, int data_port) {
this.tx= tx;
local_data_port= data_port;
* Starts the transmission. Returns null if transmission started ok.
* Otherwise it returns a string with the reason why the setup failed.
public synchronized String start( String filename, Vector targets) {
String result;
locator= new MediaLocator( filename);
// Create a processor for the specified media locator
// and program it to output JPEG/RTP
result = createProcessor();
if (result != null) {
return result;
// Create an RTP session to transmit the output of the
// processor to the specified IP address and port no.
result = createTransmitter( targets);
if (result != null) {
processor.close();
processor = null;
return result;
// Start the transmission
processor.start();
return null;
* Use the RTPManager API to create sessions for each media
* track of the processor.
private String createTransmitter( Vector targets) {
// Cheated. Should have checked the type.
PushBufferDataSource pbds = (PushBufferDataSource)dataOutput;
PushBufferStream pbss[] = pbds.getStreams();
rtpMgrs = new RTPManager[pbss.length];
localPorts = new int[ pbss.length];
SessionAddress localAddr, destAddr;
InetAddress ipAddr;
SendStream sendStream;
int port;
SourceDescription srcDesList[];
for (int i = 0; i < pbss.length; i++) {
// for (int i = 0; i < 1; i++) {
try {
rtpMgrs[i] = RTPManager.newInstance();
port = local_data_port + 2*i;
localPorts[ i]= port;
localAddr = new SessionAddress( InetAddress.getLocalHost(),
port);
rtpMgrs.initialize( localAddr);
rtpMgrs[i].addReceiveStreamListener(this);
rtpMgrs[i].addRemoteListener(this);
for( int k= 0; k < targets.size(); k++) {
Target target= (Target) targets.elementAt( k);
int targetPort= new Integer( target.port).intValue();
addTarget( localPorts[ i], rtpMgrs[ i], target.ip, targetPort + 2*i);
sendStream = rtpMgrs[i].createSendStream(dataOutput, i);
sendStream.start();
} catch (Exception e) {
e.printStackTrace();
return e.getMessage();
return null;
public void addTarget( String ip, String port) {
for (int i= 0; i < rtpMgrs.length; i++) {
int targetPort= new Integer( port).intValue();
addTarget( localPorts[ i], rtpMgrs[ i], ip, targetPort + 2*i);
public void addTarget( int localPort, RTPManager mgr, String ip, int port) {
try {
SessionAddress addr= new SessionAddress( InetAddress.getByName( ip),
new Integer( port).intValue());
mgr.addTarget( addr);
tx.addTargetToList( localPort + "", ip, port + "");
} catch( Exception e) {
e.printStackTrace();
public void removeTarget( String ip, String port) {
try {
SessionAddress addr= new SessionAddress( InetAddress.getByName( ip),
new Integer( port).intValue());
for (int i= 0; i < rtpMgrs.length; i++) {
rtpMgrs[ i].removeTarget( addr, "target removed from transmitter.");
} catch( Exception e) {
e.printStackTrace();
boolean looping= true;
public void controllerUpdate( ControllerEvent ce) {
System.out.println( ce);
if( ce instanceof DurationUpdateEvent) {
Time duration= ((DurationUpdateEvent) ce).getDuration();
System.out.println( "duration: " + duration.getSeconds());
} else if( ce instanceof EndOfMediaEvent) {
System.out.println( "END OF MEDIA - looping=" + looping);
if( looping) {
processor.setMediaTime( new Time( 0));
processor.start();
public void setLooping( boolean flag) {
looping= flag;
public void update( ReceiveStreamEvent event) {
String timestamp= getTimestamp();
StringBuffer sb= new StringBuffer();
if( event instanceof InactiveReceiveStreamEvent) {
sb.append( timestamp + " Inactive Receive Stream");
} else if( event instanceof ByeEvent) {
sb.append( timestamp + " Bye");
} else {
System.out.println( "ReceiveStreamEvent: "+ event);
tx.rtcpReport( sb.toString());
public void update( RemoteEvent event) {
String timestamp= getTimestamp();
if( event instanceof ReceiverReportEvent) {
ReceiverReport rr= ((ReceiverReportEvent) event).getReport();
StringBuffer sb= new StringBuffer();
sb.append( timestamp + " RR");
if( rr != null) {
Participant participant= rr.getParticipant();
if( participant != null) {
sb.append( " from " + participant.getCNAME());
sb.append( " ssrc=" + rr.getSSRC());
} else {
sb.append( " ssrc=" + rr.getSSRC());
tx.rtcpReport( sb.toString());
} else {
System.out.println( "RemoteEvent: " + event);
private String getTimestamp() {
String timestamp;
Calendar calendar= Calendar.getInstance();
int hour= calendar.get( Calendar.HOUR_OF_DAY);
String hourStr= formatTime( hour);
int minute= calendar.get( Calendar.MINUTE);
String minuteStr= formatTime( minute);
int second= calendar.get( Calendar.SECOND);
String secondStr= formatTime( second);
timestamp= hourStr + ":" + minuteStr + ":" + secondStr;
return timestamp;
private String formatTime( int time) {
String timeStr;
if( time < 10) {
timeStr= "0" + time;
} else {
timeStr= "" + time;
return timeStr;
* Stops the transmission if already started
public void stop() {
synchronized (this) {
if (processor != null) {
processor.stop();
processor.close();
processor = null;
for (int i= 0; i < rtpMgrs.length; i++) {
rtpMgrs[ i].removeTargets( "Session ended.");
rtpMgrs[ i].dispose();
public String createProcessor() {
if (locator == null) {
return "Locator is null";
DataSource ds;
DataSource clone;
try {
ds = javax.media.Manager.createDataSource(locator);
} catch (Exception e) {
return "Couldn't create DataSource";
// Try to create a processor to handle the input media locator
try {
processor = javax.media.Manager.createProcessor(ds);
processor.addControllerListener( this);
} catch (NoProcessorException npe) {
return "Couldn't create processor";
} catch (IOException ioe) {
return "IOException creating processor";
// Wait for it to configure
boolean result = waitForState(processor, Processor.Configured);
if (result == false)
return "Couldn't configure processor";
// Get the tracks from the processor
TrackControl [] tracks = processor.getTrackControls();
// Do we have atleast one track?
if (tracks == null || tracks.length < 1)
return "Couldn't find tracks in processor";
// Set the output content descriptor to RAW_RTP
// This will limit the supported formats reported from
// Track.getSupportedFormats to only valid RTP formats.
ContentDescriptor cd = new ContentDescriptor(ContentDescriptor.RAW_RTP);
processor.setContentDescriptor(cd);
Format supported[];
Format chosen;
boolean atLeastOneTrack = false;
// Program the tracks.
for (int i = 0; i < tracks.length; i++) {
Format format = tracks[i].getFormat();
if (tracks[i].isEnabled()) {
supported = tracks[i].getSupportedFormats();
// We've set the output content to the RAW_RTP.
// So all the supported formats should work with RTP.
// We'll just pick the first one.
if (supported.length > 0) {
if (supported[0] instanceof VideoFormat) {
// For video formats, we should double check the
// sizes since not all formats work in all sizes.
chosen = checkForVideoSizes(tracks[i].getFormat(),
supported[0]);
} else
chosen = supported[0];
tracks[i].setFormat(chosen);
System.err.println("Track " + i + " is set to transmit as:");
System.err.println(" " + chosen);
atLeastOneTrack = true;
} else
tracks[i].setEnabled(false);
} else
tracks[i].setEnabled(false);
if (!atLeastOneTrack)
return "Couldn't set any of the tracks to a valid RTP format";
// Realize the processor. This will internally create a flow
// graph and attempt to create an output datasource for JPEG/RTP
// audio frames.
result = waitForState(processor, Controller.Realized);
if (result == false)
return "Couldn't realize processor";
// Set the JPEG quality to .5.
setJPEGQuality(processor, 0.5f);
// Get the output data source of the processor
dataOutput = processor.getDataOutput();
return null;
static SessionAddress destAddr1, destAddr2;
* For JPEG and H263, we know that they only work for particular
* sizes. So we'll perform extra checking here to make sure they
* are of the right sizes.
Format checkForVideoSizes(Format original, Format supported) {
int width, height;
Dimension size = ((VideoFormat)original).getSize();
Format jpegFmt = new Format(VideoFormat.JPEG_RTP);
Format h263Fmt = new Format(VideoFormat.H263_RTP);
if (supported.matches(jpegFmt)) {
// For JPEG, make sure width and height are divisible by 8.
width = (size.width % 8 == 0 ? size.width :
(int)(size.width / 8) * 8);
height = (size.height % 8 == 0 ? size.height :
(int)(size.height / 8) * 8);
} else if (supported.matches(h263Fmt)) {
// For H.263, we only support some specific sizes.
if (size.width < 128) {
width = 128;
height = 96;
} else if (size.width < 176) {
width = 176;
height = 144;
} else {
width = 352;
height = 288;
} else {
// We don't know this particular format. We'll just
// leave it alone then.
return supported;
return (new VideoFormat(null,
new Dimension(width, height),
Format.NOT_SPECIFIED,
null,
Format.NOT_SPECIFIED)).intersects(supported);
* Setting the encoding quality to the specified value on the JPEG encoder.
* 0.5 is a good default.
void setJPEGQuality(Player p, float val) {
Control cs[] = p.getControls();
QualityControl qc = null;
VideoFormat jpegFmt = new VideoFormat(VideoFormat.JPEG);
// Loop through the controls to find the Quality control for
// the JPEG encoder.
for (int i = 0; i < cs.length; i++) {
if (cs[i] instanceof QualityControl &&
cs[i] instanceof Owned) {
Object owner = ((Owned)cs[i]).getOwner();
// Check to see if the owner is a Codec.
// Then check for the output format.
if (owner instanceof Codec) {
Format fmts[] = ((Codec)owner).getSupportedOutputFormats(null);
for (int j = 0; j < fmts.length; j++) {
if (fmts[j].matches(jpegFmt)) {
qc = (QualityControl)cs[i];
qc.setQuality(val);
System.err.println("- Setting quality to " +
val + " on " + qc);
break;
if (qc != null)
break;
* Convenience methods to handle processor's state changes.
private Integer stateLock = new Integer(0);
private boolean failed = false;
Integer getStateLock() {
return stateLock;
void setFailed() {
failed = true;
private synchronized boolean waitForState(Processor p, int state) {
p.addControllerListener(new StateListener());
failed = false;
// Call the required method on the processor
if (state == Processor.Configured) {
p.configure();
} else if (state == Processor.Realized) {
p.realize();
// Wait until we get an event that confirms the
// success of the method, or a failure event.
// See StateListener inner class
while (p.getState() < state && !failed) {
synchronized (getStateLock()) {
try {
getStateLock().wait();
} catch (InterruptedException ie) {
return false;
if (failed)
return false;
else
return true;
* Inner Classes
class StateListener implements ControllerListener {
public void controllerUpdate(ControllerEvent ce) {
// If there was an error during configure or
// realizI do this all the time, I put my MBP to a 60 inch Sharp. If you have the video working do the simple thing first. Check to make sure your sound is on your TV and Mac. Then if that doesn't work go to System Prefrences and under sound go to a tab called Output and see if your TV is listed and if it is change it to that setting
Hope It Works -
I am lost and need some guidance
Please bear with me for being so explicit on my posting, but I don't have a simpler way. But need some ideas to create a simple, safe workflow that includes back up.
I only use my Int HD (350GB), to install and run Apps; otherwise, I use Ext HDs. I have approximate 150GB of images, and another 50 GB of misc. files.
I have the following Ext HD:
1- 2 TB FW/USB -got a great deal brand new
2- 1 TB FW/USB already in use. I have 1 Partition (250 GB) while I was using Tiger
I used it to create a Boot up Dr, backing up Apps. But no longer use it.
I have been having some difficulty with this drive; sometimes it doesn't get recognized or stays on. I will be replacing the electric power cord, and all cables.
I am not sure if I should invest the time to re-format the entire drive and eliminate the Partition or just leave untouched.
3- 500 GB USB - secondary copy (non-RAI)
4- 350 GB USB - third copy (off site)
I am trying to decide how to use these drives, and hopefully, without the need to re-formatting them, but who knows. In addition, I would like to take advantage of TM for my back up.
5 Which DR should I set up as my destination DR for TM?
If I use the 2 TB is it better to set as RAID 0,better performance but if one drive fails, I'd be SOL, right?
On the other hand RAID 1, the redundancy factor would increase overhead. Any suggestion.
I also use Lightroom and would like to know how I should set it up to back up LR (non-image).
And lastly, about TM can I be select a specific source files for back ups? And can I back up different source Drives?
Is there a way that I could prevent TM not to back up Cache, because it will increase the overhead
Again, any suggestion would be appreciatedcrossover wrote:
I called Applecare yesterday and told me that TM only works with the Internal HD, no other DR, not sure about that. I usually get better answers here than wasting my time calling them, go figure.
That's just plain wrong. Some of them don't seem to know much about Time Machine except the basics (and, to be fair, most Mac users don't have data on external drives, so it likely doesn't come up much). But yes, TM will back-up any internal or directly-attached external USB or F/W drive/partition, as long as it's formatted Mac OS Extended. In fact, in most cases it will do that by default -- if you don't want something backed-up, you have to specifically exclude it.
I have never tried TM and not sure if that would be a good workflow or just use other Apps like the one you mentioned
There are advantages and disadvantages to TM, as with any other app. One of the main advantages of TM is the very fast, hourly, incremental backups of additions and changes. This gives you an excellent chance of recovering a previous version of something that was changed or deleted in error (such as "Save" instead of "Save as"), or somehow corrupted.
And there really isn't any workflow, once it's set up (which is also quite easy). TM just does it's thing.
First it does a full backup of everything on your system (less some caches, system workfiles, logs, trash, etc.). That, of course, is a lengthy process.
Thereafter, it will do an incremental backup hourly, as long as your Mac is awake and the external drive is attached.
It automatically "thins" your backups, including when the TM drive/partition gets near full, deleting the oldest backups to make room for new ones. -
I need some advice on a small servers network please !!
hi every one.
i need a small help please.
i have a collage project that is upgrading a network and my part is the server's network. actually it is 65servers, windows and non-win.
i wish to know what are the important issues that should be considered in connecting the servers with the rest of the enterprise?
i thought of some,but i need some deatails how to start working on it;
pls add any more or try to explain what do you think should be done in it:
*trafic analysis, but where?
*redundancy and failure backup
*security
*authorization, is VLANs sufficiant?
*server loads, how to calculate it?
Is there a special topology for server networks?or layering?
regards;
naifThere is a layered model for building infrastructure
core layer
distribution layer
access layer
The core layer needs to be fast most of the time layer 2 on some optical systems
Then you have the distribution layer. this is where you connect your servers and traffic analysing on layer 3. (like Cat6500 switches)
Then the access layer thats where you connect the end nodes. (like Cat4500 switches or 2950)
It is wise to segment your network into different VLAN's Like a seperate server VLAN and some client VLAN's, number of client VLAN's depents on the number of end nodes.
You can use multi layer switches (a MSFC card in 6500 switch) for routing between the VLAN's
For redundancy you can use for example 2 6500 switches with MSFC where you implement HSRP to have redundant gateways for clients and servers
For security you have to create some access-lists on the VLAN interfaces on the MSFC so you can implement traffic filtering between VLAN's
Do you also have a internet connection (firewallzone) in that case create a sepearate VLAN in which you connect the (PIX)firewall.
Do you need any more information?
Regards,
Maarten -
Need some help in creating Search Help for standard screen/field
I need some help in adding a search-help to a standard screen-field.
Transaction Code - PP01,
Plan Version - Current Plan (PLVAR = '01'),
Object Type - Position ( OTYPE = 'S'),
Click on Infotype Name - Object ( Infotype 1000) and Create.
I need to add search help to fields Object Abbr (P1000-SHORT) / Object Name (P1000-STEXT).
I want to create one custom table with fields, Position Abb, Position Name, Job. Position Abb should be Primary Key. And when object type is Position (S), I should be able to press F4 for Object Abb/Object Name fields and should return Position Abbr and Position Name.
I specify again, I have to add a new search help to standard screen/field and not to enhance it.
This is HR specific transaction. If someone has done similar thing with some other transation, please let me know.
There is no existing search help for these fields. If sm1 ever tried or has an idea how to add new search help to a standard screen/field.
It's urgent.
Thanks in advace. Suitable answers will be rewardedHi Pradeep,
Please have a look into the below site which might be useful
Enhancing a Standard Search Help
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/daeda0d7-0701-0010-8caa-
edc983384237
http://help.sap.com/saphelp_nw04/helpdata/en/cf/21ee93446011d189700000e8322d00/frameset.htm
A search help exit is a function module for making the input help process described by the search help more flexible than possible with the standard version.
This function module must have the same interface as function module F4IF_SHLP_EXIT_EXAMPLE. The search help exit may also have further optional parameters (in particular any EXPORTING parameters).
A search help exit is called at certain timepoints in the input help process.
Note: The source text and long documentation of the above-specified function module (including the long documentation about the parameters) contain information about using search help exits.
Function modules are provided in the function library for operations that are frequently executed in search help exits. The names of these function modules begin with the prefix F4UT_. These function modules can either be used directly as search help exits or used within other search help exits. You can find precise instructions for use in the long documentation for the corresponding function module.
During the input help process, a number of timepoints are defined that each define the beginning of an important operation of the input help process.
If the input help process is defined with a search help having a search help exit, this search help exit is called at each of these timepoints. If required, the search help exit can also influence the process and even determine that the process should be continued at a different timepoint.
timepoints
The following timepoints are defined:
1. SELONE
Call before selecting an elementary search help. The possible elementary search helps are already in SHLP_TAB. This timepoint can be used in a search help exit of a collective search help to restrict the selection possibilities for the elementary search helps.
Entries that are deleted from SHLP_TAB in this step are not offered in the elementary search help selection. If there is only one entry remaining in SHLP_TAB, the dialog box for selecting elementary search helps is skipped. You may not change the next timepoint.
The timepoint is not accessed again if another elementary search help is to be selected during the dialog.
2. PRESEL1
After selecting an elementary search help. Table INTERFACE has not yet been copied to table SELOPT at this timepoint in the definition of the search help (type SHLP_DESCR_T). This means that you can still influence the attachment of the search help to the screen here. (Table INTERFACE contains the information about how the search help parameters are related to the screen fields).
3. PRESEL
Before sending the dialog box for restricting values. This timepoint is suitable for predefining the value restriction or for completely suppressing or copying the dialog.
4. SELECT
Before selecting the values. If you do not want the default selection, you should copy this timepoint with a search help exit. DISP should be set as the next timepoint.
5. DISP
Before displaying the hit list. This timepoint is suitable for restricting the values to be displayed, e.g. depending on authorizations.
6. RETURN (usually as return value for the next timepoint)
The RETURN timepoint should be returned as the next step if a single hit was selected in a search help exit.
It can make sense to change the F4 flow at this timepoint if control of the process sequence of the Transaction should depend on the selected value (typical example: setting SET/GET parameters). However, you should note that the process will then depend on whether a value was entered manually or with an input help.
7. RETTOP
You only go to this timepoint if the input help is controlled by a collective search help. It directly follows the timepoint RETURN. The search help exit of the collective search help, however, is called at timepoint RETTOP.
8. EXIT (only for return as next timepoint)
The EXIT timepoint should be returned as the next step if the user had the opportunity to terminate the dialog within the search help exit.
9. CREATE
The CREATE timepoint is only accessed if the user selects the function "Create new values". This function is only available if field CUSTTAB of the control string CALLCONTROL was given a value not equal to SPACE earlier on.
The name of the (customizing) table to be maintained is normally entered there. The next step returned after CREATE should be SELECT so that the newly entered value can be selected and then displayed.
10. APP1, APP2, APP3
If further pushbuttons are introduced in the hit list with function module F4UT_LIST_EXIT, these timepoints are introduced. They are accessed when the user presses the corresponding pushbutton.
Note: If the F4 help is controlled by a collective search help, the search help exit of the collective search help is called at timepoints SELONE and RETTOP. (RETTOP only if the user selects a value.) At all other timepoints the search help exit of the selected elementary search help is called.
If the F4 help is controlled by an elementary search help, timepoint RETTOP is not executed. The search help exit of the elementary search help is called at timepoint SELONE (at the
F4IF_SHLP_EXIT_EXAMPLE
This module has been created as an example for the interface and design of Search help exits in Search help.
All the interface parameters defined here are mandatory for a function module to be used as a search help exit, because the calling program does not know which parameters are actually used internally.
A search help exit is called repeatedly in connection with several
events during the F4 process. The relevant step of the process is passed on in the CALLCONTROL step. If the module is intended to perform only a few modifications before the step, CALLCONTROL-STEP should remain unchanged.
However, if the step is performed completely by the module, the following step must be returned in CALLCONTROL-STEP.
The module must react with an immediate EXIT to all steps that it does not know or does not want to handle.
Hope this info will help you.
***Reward points if found useful
Regards,
Naresh -
working on a music video that needs some help. I own Final Cut and Color. Done the edit and it looks great but it needs help polishing and I have no idea what to do. Planning on showing the video this friday night in hollywood and I want it to blow people away. Is there anyone in the area would be willing to help? Please contact me ASAP. Thanks Ray
if you can give me a call that would be best, I can tell you what I need to accomplish. Thanks
818 935 5079
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