Need to download a programme to set up VPN but I can't access the website as it is also blocked in china? how do I install the programme if I cant download it or have it on a external hard drive.

Not sure I understand you correctly.. Are you currently in China, and therefore unable to download the app? Also, which program is it that you're trying to get?

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When I plug in my ipad it automatically tries to back up and download all the contents to the C drive - the PC is too full and I have iTunes on an external hard drive, how do I tell the system to do the backup to the hard drive please?

When I plug in my ipad it automatically tires to back up and download all the contents to the C drive - the PC is too full and I have iTunes on an external hard drive, how do I tell the system to do the backup to the hard drive please?

You can open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up.
To move the current backup folder from C: to D: type in this command and press <Enter>
Move "C:\Users\<User>\AppData\Local\Apple Computer\MobileSync\Backup" "D:\Backup"
Where <User> is your Windows user name.
To make iTunes look for the data in the new location type in this command and press <Enter>
MkLink /J "C:\Users\<User>\AppData\Local\Apple Computer\MobileSync\Backup" "D:\Backup"
If your external drive has a different letter or you already have a folder called "Backup" then edit "D:\Backup" accordingly in both commands.
tt2

I have a Firewire 800 external hard drive and need to connect to my new MacBook Air. Where can I get the correct cable?

I have a Firewire 800 external hard drive and need to connect to my new MacBook Air. Where can I get the correct cable?

Apple has announced a Thunderbolt to Firewire adapter, but not yet given a release date.

I have a western digital external hard drive that needs to be re formatted for use on my but iMac but I do not want to lose existing data

I have a Western Digital external hard drive that needs to be re formatted for use on my iMac, but I do not want to lose existing data, is this possible ?

Formatting a disk always erases all the data on it. Your only option is to back it up elsewhere and restore it once formatted.

Is there anyway to export the iPod metadata from my iPhone 4? I don't need the music, I have that on an external hard drive, but my backup got wiped out and I need the metadata.

Is there anyway to export the iPod metadata from my iPhone 4? I don't need the music, I have that on an external hard drive, but my backup got wiped out and I need the metadata.

Okay, so I had to re-install iTunes. My iTunes library is currently empty. I can make a new back up and the location of the songs not having changed, these will be available in my library?

If I have to format an external hard drive to make it Mac compatible, will it delete all the content in the external hard drive?

If I have to format an external hard drive to make it Mac compatible, will it delete all the content in the external hard drive?

As others have said, the answer to your question is a big YES. Formatting a drive will delete everything!
To keep your data, yet reformat the drive for optimal Mac compatibility, you will need to:
1) copy your files to a different hard drive (I would recommend two different locations if you value your data)
2) repartition/format the external drive
3) then copy the files back to the external.
You haven't given details but if you need the external to ONLY be compatible with the Mac (and no longer care if if can be read by Windows), then you will want to partition the drive using the GUID partition scheme, and format as the (HFS+) "Mac OS Extended (Journaled)" filesystem. You can do so using the built-in "Disk Utility" application on your Mac (in the Applications/Utilities directory). Here are instructions:
http://support.apple.com/kb/ph5845
If you need the drive to be compatible with both Mac and Windows computers then please post that so someone can recommend a solution for your specific needs.

I have Lion on an external hard-drive and I want to install it on the internal disk

I have Lion on an external hard-drive and I want to install it on the internal disk. How can I proceed?

I recently completed a clean install of Lion on an internal SSD. After wiping it clean, I used a thumb drive with SL on it to boot and then another thumb drive with Lion on it. It worked just fine. The only thing to be aware of is that if you use the thumb to install Lion from... it will not install a recovery partition and you'll have to use the thumb in the future.
That's what I wanted anyway so it's working out just fine. Good luck.
I should add... I used the SL thumb to actually boot from and used Disk Utlities to wipe the internal SSD. It does work and there are Apple posts that can guide you through the thumb drive process. I used copycat to create both the SL boot and Lion.

Hello. I have MacBook Pro. I have 30,000 photos on iPhoto which is not on the hard drive but on an external hard drive. I have purchased a 2nd external hard drive and I would like to make a copy of my iphoto library onto it. I cant get this to work.

I have MacBook Pro. I have my iPhoto library on external hard drive only. It has 30,000 photos on it. I have bought a 2nd external hard drive and would like to copy my iPhoto library onto it as a back up. I tried plugging both in and dragging the iPhoto library into the 2nd external harddrive. It looked as though it was working as it said 20 hours, however I then got a message box saying FiNader could not complete the task due to incompatible files. How do I do this please.

lllaass wrote:
Yes, you should format the HD.
A Mac can natively write to a NTSF drive and that is what most drives com formatted with.
You should use the Mac journaled format.
Once again you are posting incorrect information
Until we know what format the drive is it is impossible to state that it must be formatted - that is just a guess
And a Mac can not Natively write to an NTSF drive - it can natively read it but can not write to it with special software
And since formatting a drive erases it it is critical to tell users not to format until they have a positively known good backup
The TOU for these forum state that you should test your answers prior to posting them -- you obviously are not doing that and you advice is endangering users photos - please only post tested answers
LN

Is there an application where I can back up all my info that I have on my computer so I don't have to buy a external hard drive?

Is there an application where I can back up all my info that I have on my computer so I don't have to buy a external hard drive?

Yes, but off-site storage (i.e. Mozy) is more expensive in the long-run than an external drive, however, off-site storage is safer (not sure if I trust the security though), and even with a fast connection, the inital backup can take days

I have a Seagate 2TB external hard drive partitioned with one partition of Snow Leopard (my computer is running Lion). Can't seem to reboot using the option key. Any ideas as to what's wrong?

I have a Seagate 2TB external hard drive with 3 partitions, one for Snow Leopard - my computer has Lion. I cannot seem to boot from this hard drive but I could yesterday. Any ideas?

Didnt help. The night I asked this question I was able to reboot from the external hard drive after running Disk repair (which said everything was fine). Tonight I have tried again and cannot boot from the external. So I tried the Safe Mode restart and then chose restart with the option key held down as well as shutting down and trying holding down the option key while turning on the power. I have never been able to reboot just choosing restart and holding down the option key. Whenever the reboot from the external has worked I've had to shut down and hold the option key while turning the power on. Now that is not working. My computer is brand new as is the hard drive. I don't know where to go from here.
I can access the drive just fine while I'm in Lion. I just can't boot up using it. Help!

I have been using an external hard drive on a PC, I have now moved over to a macbookpro, is there a way to reformat the hard drive without deleting the files currently on the hard drive?

I have been using an external hard drive on a PC, I have now moved over to a macbookpro, is there a way to reformat the hard drive without deleting the files currently on the hard drive?

if it's fat32 then the mac can read it without problems
if it's ntfs then you can install programs which make it possible to write to it too otherwise it's read only

I have a FAT 32 External Hard Drive marked as Read Only that is unchangeable by an administrator or root user, how can I make it read/Write

Hello, All,
I have a FAT 32 External Hard Drive marked as Read Only that is unchangeable by an administrator or root user, how can I make it read/Write without reformatting it ?

Hi Kappy,
Just wondering if you had any advice for my situation . . .
My time machine backup was backing up to a drive that was "Mac OS X Enteded Journaled, Case Sensitive." I had no idea what this meant, or that it would even cause issues.
I took my computer to the Apple store yesterday, and they wiped it clean. When they tried to restore it from the Time Machine backup drive, it would not work. Their guess is that Time Machine cannot restore from a drive that is "case sensitive."
Any thoughts on how I can convert my time machine backup data from a "case sensitive" state, to a "non-case sensitive" state? I've tried to just drag and drop the files from the case sensitive formatted drive to a new drive that I have that is formatted non case sensitive, but I get the following error message:
"The volume has the wrong case sensitivity for a backup"
I just really want my data back - I thought TimeMachine was the way to go (and was supposed to work) but unfortunately it is not.
Any help you can provide would be greatly appreciated.
Thanks,

Unable to download Itunes 10, i have old itunes on external hard drive

I have an external hard drive that I had uploaded my itunes on, but i'm unable to access it even though my hard drive is connected to my pc. Not sure what to do next. Any ideas?

I have an external hard drive that I had uploaded my itunes on, but i'm unable to access it even though my hard drive is connected to my pc.
What's the precise text of the message(s) please, arleen?

I found information on how to transfer my library to a new computer. I am going to use an external hard drive for this and transfer my itunes folder to the new computer. I will then download and install a new version of itunes on my new computer. My q

I found information on how to transfer my itunes library to a new computer. I am going to use an external hard drive for this to transfer my itunes folder to the new computer.
I will then download and install a new version of itunes on my new computer.
My question is this. When I do this, will itunes have all my album artwork for all my library? My library has a lot of my own music and I have spent quite a bit of time copying album artwork that itunes did not add. I am really hoping I don't have to do this again!
Thanks for your help!

If you follow the directions in this Link...
Copy iTunes to an External Drive
http://support.apple.com/kb/HT1751
Everything should be carried across...

I have a brand new external hard drive (the Lacie Porsche p9230.) Why do all my attempts to do a time machine backup stall? (usually immediately)

I have a brand new 3T external hard drive (the Lacie Porsche p9230.) I manually backed up several big files from my computer ok, but all attempts to do a time machine backup just stall, usually after only a few K are backed up. hours go by, no progress.
The first time, it did 3 gigs in just a couple minutes, it then got to about 9 gigs, then nothing for 2 hours. all subsequent attempts have done merely a few k, or megabytes, then all just stopped, still appearing as if they are proceeding, but with no results over a long time.
It could indeed be the hard drive on my computer itself, but aside from this the computer functions normally, though slow (it's old, 2009.)
As stated. I WAS able to manually back up a folder exceeding 250 gigs in size, and then another of about 14 gigs.
So, why can I nt do a time machine backup, effectively?

All is not lost yet. Lets take it from the begining. By default, the OS is set to mount and drive plugged in. And for the most part it does work. If you haven't already done so, pop open the external case and make sure all of your cables are well seated.
Next
Plug in the drive.
Fire up Disk Utility
In the window pane on the left-hand side, select the drive (selection with the size information of the drive ie - 232.9GB WDC WD2500. . . .)
Click on volume format and make sure Mac OS Extended (Journaled) is selected
Click on the Erase button
After a couple of minutes is should be done and mounted on the desktop
You can also use Apple System Profiler as a troubleshooting tool. Fire it up and select Firewire from the selections. This will bring up a list of all of the devices it can discover and talk to. If your drive is there and working, it should come up with the drive information such as size, manufactor, etc.

Need to download a programme to set up VPN but I can't access the website as it is also blocked in china? how do I install the programme if I cant download it or have it on a external hard drive.

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