Need to know why contracts(Service contracts) are not showing up in ra_interface_lines-all

Question

Hi all,
        We are running the service contracts main billing to get the contracts to ra_interface_lines_all table which are eligible for invoicing, but somehow some contracts are not showing up in ra_interface_lines_all table,
the reasons may be as follows:
1. Billing service flag set to no
2. Contract modifier > 30
3. Contract is not active or
4. Invoice interface is not set to current date.
These may be the reason for contracts not showing up in interface_lines_all, I need to write a query to state why these contracts are not coming into interface table using the above stated reasons. Can anyone help me out saying how can i write query for it?
Thanks,
Aparanjit

Answer 1

Hey Emilio,
I found a solution, that worked for me. Try reseting the sync services as stated in this document:
http://support.apple.com/kb/ts1627
Follow these steps:
Export your Calendar data - (you should end up with a .icbu-File) and make sure all Calendars are shown (I had one that was hidden - which later had all entries doubled)
Close Calendar
Export your Contacts (you should end up with a .abbu-File)
Close Contacts
Backup your iPhone
Close iTunes (just in case)
Open up Terminal and for Mounain Lion enter: /System/Library/Frameworks/SyncServices.framework/Versions/A/Resources/resetsyn c.pl full
Open iTunes and sync your iPhone (go to the info-tab you should see blanks and not your Calendars - don't worry they will soon show up, as you activate the sync)
Pooh. Ok. Looks like a lot, but it actually is really simple. I only did so many steps, to really make sure, I would not loose any data.
In quick words: reset your sync services with the terminal and sync again.
I will also write that down for all times in my notebook.
Cheers