Need to order recovery disks, how can I tell if I need 32 or 64 bit without an OS?
I'm trying to repair someones laptop. It's a g60 and they dont have recovery disks. The hard drive has crashed so I can't use windows to find out if i need a 32 or 64 bit version. HP's website can't determine this by model number, serial or anything and is asking me what version i need when i try to order recovery disks. It tells me I should use windows to figure this out. (why would I need to order recovery disks, if windows was still working?????) Anyway. Any help would be appreciated. Thanks.
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Awesome, thanks.
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--TIAHi,
You can order a replacement set of Recovery Discs using the link below.
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However your notebook should be able to boot from usb flash drive - unless you've already done so, try the following
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Tap away at the esc key as you start the notebook to enter the Start-up Menu.
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