Need to uninstall and reinstall firefox, google chrome wont allow it, tells me I go some page open and I have not

need to uninstall and reinstall firefox , It tells me to close google chome windows I get thi message when I
go to control panel programs & features high firefox then uninstrall
I have done the same process with google chrome

The Firefox uninstaller asks you to close Google Chrome?? That's strange. I assume you have closed ALL browser windows when that happens.
I should ask: why do you need to uninstall and reinstall Firefox? This usually doesn't fix problems with Firefox. Maybe check out this article: [[Reset Firefox – easily fix most problems]].

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I need to move home and refresh icons back to the left. I uninstalled Firefox 4 and reinstalled Firefox 6 and the home and refresh icons are still on the left. Help! (I have tendonitis and this makes my wrist move too far.)

# Question
i need to move home and refresh icons back to the left. I uninstalled Firefox 4 and reinstalled Firefox 3.6 and the home and refresh icons are still on the right. Help!

You can right-click on the "Home" button and choose "Customize," then drag all of the icons (including Home and Reload) to where you want them.
For more detailed instructions, see [[How do I customize the toolbars?]]

I still cannot view flash players in firefox after uninstalling and reinstalling firefox and flash multiple times. how do i fix this issue perminantly?

I can go into chrome without any issues and watch any video without any problem. the second i get into firefox nothing works. i have had this issue on and off for years. i really do not see why you cannot fix this if everybody else can. i have uninstalled and reinstalled firefox and flash player multiple times. nothing seems to work. I am truly getting really tired of this same problem year after year, i stay with firefox because you are privacy conscience and are being more so consistently. i do not know what other details to tell you other than this just keeps happening and it is making it very tough to do anything on firefox when i cannot use a simple thing such as flash player. as i said, if the other browsers can fix this i see no reason why firefox cannot year after year. i hope there is a simple fix for this problem because it has basically halted a lot of my work on the net as i will no longer use google or microsoft. thank you

Firefox does not play videos. That is the job of the plugins.
Security Issue: Update your Flash Player '''v16.0.0.305 https://www.adobe.com/products/flashplayer/distribution3.html'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

I have downloaded the new update for Firefox 3.6 and now cannot connect to the internet. I've checked my firewall and have uninstalled and reinstalled firefox, but nothing works.

After installing the new update for Firefox 3.6, no matter what I do, I cannot connect to the internet using Firefox. I can get on the internet using my other browsers (Google Chrome and Internet Explorer), so Firefox is the only one that doesn't work. I have already checked my firewall and have added and removed Firefox from my firewall to no avail. I've also already uninstalled and reinstalled Firefox, but so far it hasn't helped.

I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

How do I get rid of the blue "downloading the latest applications" bar which won't go away even after uninstalling and reinstalling Firefox?

Can't get rid of the blue "downloading the latest applications" bar that seems to be just hanging and won't go away. I uninstalled and reinstalled Firefox, but the bar is still there after 2 days. I updated something (can't remember what!) on I.E., and it had the same blue bar, but it had a box I could x out of so it went away on I.E. I don't know why the blue bar is there on Firefox, as I did the update while on I.E.
== This happened ==
Every time Firefox opened
== I updated an application while on Internet Explorer.

Annette,
#In the menu bar, at the top of the Firefox window, Go to Tools -> Add-ons -> Extensions.
# Locate ''each ''of the following extensions by name and click the disable button
#Restart Firefox as prompted and see if the undesired toolbar has been removed.
#The extensions to disable are: '''Crawler Toolbar''', '''MP3 Rocket Toolbar''', '''MSN Toolbar''', '''Search Helper Extension'''
If you don't need some / all of those toolbars, consider leaving them disabled.
You can probably remove these toolbars permanently from Start -> Control Panel -> Add/Remove Programs.

Firefox won't open pdf files; uninstalled and reinstalled Firefoxes, updated all extensions,etc. still getting error messages.

When I attempt to load a .pdf file, a window pops up reading "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)"
I have tried rebooting the computer, uninstalling and reinstalling Firefox, making sure all plug-ins are updated (they are), disabling every other plug in to see if it was interfering (they weren't -- still got same message), and reinstalling adobe reader (and flash, just for good measure).

Did you try to disable hardware acceleration in Firefox?
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
Did you try a new profile without modifications?
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox
*https://support.mozilla.org/kb/Basic+Troubleshooting

My firefox has stopped working with my comcast email. It is loading fine on safari but it is no longer loading my email in a timely manner. Comcast says it is a firefox problem. They suggest I uninstall and reinstall firefox. Do I just drag everything to

My firefox has stopped working with my comcast email. It is loading fine on safari but it is no longer loading my email in a timely manner on firefox. Comcast says it is a firefox problem. They suggest I uninstall and reinstall firefox. Do I just drag everything to the trash and download a new version? in English
== URL of affected sites ==
http://
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I couldn't update Firefox so I attempted to do an uninstall and reinstall Firefox 12.0 on Mac OS X 10.7.4 keep getting message A copy is already open.

I attempted to uninstall and reinstall Firefox get message Firefox already open

I could not open Firefox 13.0.1 when I updated to Mac OS X 10.7.4
I receive the following prompt:
'''A copy of Firefox is already open. Only one copy of Firefox can be open at this time.'''
I created a new OS user:
System Preferences> Users & Groups> click on the "+" symbol, bottom left to create new user & save profile.
Log out of current profile and log in to new OS user profile.
Open Firefox in new user to see if the application opens.
In my case the application opened. I then logged out of the new user profile and logged back into my old profile & followed the directions in the following weblink:
The following link resolved the issue:
'''http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager'''
Scroll down to: Accessing the Profile Manager > Mac OS X
Close the application completely and make sure that it is not running in the background. Assuming the program is installed in the "Applications" folder, launch Terminal ("Applications -> Utilities -> Terminal") and enter the command starting with / after the prompt in Terminal:
(Firefox) '''/Applications/Firefox.app/Contents/MacOS/firefox-bin -profilemanager'''
I then deleted the old profile and created a new profile.
I was then able to open Firefox.

Firefox, google chrome, IE8 lose the ability to search and find text on certain archived books. IE7 can search and find. Is there a way to fix this?

Firefox, google chrome, and IE8 all have the same error. The search and find functions for certain on-line archive books does not work on these browsers. They claim that text does not exist. In IE7 the text is found. I can be typing in a word I see on the page and all three still bottom out with this error. Try this with the Scots Dialect Dictionary:http://www.archive.org/stream/cu31924026538813#page/n5/mode/2up
or
A Glossary of Tudor and Stewart Words ( a google book even) http://books.google.com/books?id=hPhLAAAAMAAJ&pg=PA198&lpg=PA198&dq=tudor+exclamations&source=bl&ots=8DFgw_eH8t&sig=-Mxf2gwq3nZDVLOCn_y06ZBRIfA&hl=en&ei=O-dNTey0H8PdgQf_2cgf&sa=X&oi=book_result&ct=result&resnum=9&ved=0CDIQ6AEwCA#v=onepage&q&f=false
Again the search and find function works with IE7 but not these new browsers. And I would love to upgrade from IE7 but cannot.
Any way to fix this on Firefox?

Works for me on Linux with Firefox 10.0.1
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

I just downloaded Google Chrome and use both Google Chrome and Firefox as my browser. However, whenever I click on an email link, it opens up Chrome and I want it to open Firefox. How do I fix this?

I just downloaded Google Chrome and use both Google Chrome and Firefox as my browsers. However, whenever I click on an email link, it opens up Chrome and I want it to open Firefox. How do I fix this?

Go into FF Preferences & set it to be your default browser. This way when you click on an email link in Chrome, FF will open.

How do i uninstall firefox 5 and reinstall firefox 4?

Today firefox updated itself inspite of the "update firefox" option NOT being checked. I've now lost the functionality of addins that I depend on daily... :(
How do I uninstall firefox 5 and reinstall firefox 4?

Today firefox updated itself inspite of the "update firefox" option NOT being checked. I've now lost the functionality of addins that I depend on daily... :(
How do I uninstall firefox 5 and reinstall firefox 4?

I have updated all the plugins, I have uninstalled and reinstalled firefox. I have sent numerous crash reports to you, yet it continues to crash. Can you help?

I have updated all plug-ins, uninstalled and reinstalled firefox, sent numberous crash reports, Firefox is still crashing when I open it. Can you help? Here are the crash details:
AdapterVendorID: 1002
AvailableVirtualMemory: 2041921536
BuildID: 20110615151330
CrashTime: 1309523341
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1309179293
Notes: AdapterVendorID: 1002, AdapterDeviceID: 5b62, AdapterDriverVersion: 8.162.0.0

https://crash-stats.mozilla.com/report/pending/40811976-6063-4df1-b2ba-b82972110929
https://crash-stats.mozilla.com/report/pending/1f1e849a-240e-4017-bbfc-485832110929
https://crash-stats.mozilla.com/report/pending/2b3b5fc3-f3ed-47df-aa8e-293452110929
https://crash-stats.mozilla.com/report/index/bp-9156003e-2cd4-488f-a6fb-195ff2110930
https://crash-stats.mozilla.com/report/pending/7bc611b9-6d9d-4a4e-a32d-443ba2110929
https://crash-stats.mozilla.com/report/pending/477fda1b-b03b-469e-ad85-878282110929
https://crash-stats.mozilla.com/report/pending/4983f2ce-592c-4963-bcf5-319bb2110929
https://crash-stats.mozilla.com/report/index/bp-25958efc-bef3-4366-a857-1cfa92110930
https://crash-stats.mozilla.com/report/pending/881f2ee5-0b3c-4470-8590-401572110929
https://crash-stats.mozilla.com/report/pending/7f30c50f-833e-41d3-946e-e66d62110930
https://crash-stats.mozilla.com/report/index/bp-51bb0656-a417-42ff-87fb-b72942110930

Why does firefox keep crashing? I ran a scan and there was no spyware or malware. I uninstalled and reinstalled firefox. It doesn't happen in safe mode.

For some unknown reason firefox keeps crashing on my laptop computer. I mostly just use the internet for surfing and for emailing. It is very frustrating when I am trying to write an email and firefox crashes. I have unistalled and reinstalled firefox. I ran a McAfee scan on the computer and it has no problems with spyware or malware. It doesn't crash in safemode either. I am in safe mode now otherwise it would have crashed multiple times while getting to this page and typing this message.

If Firefox crashes frequently but stops crashing when you are in Safe Mode that is a pretty sure sign that there is something wrong with your individual setup of Firefox on your Windows 7 machine.
(The 99 others claiming to have the same problem this week probably have their own distinct and separate problems - if you are one of those 99 it may make sense to start your own questions about your problems, if you do not see suitable answers).
Many malware problems would continue even in Firefox's [[safe mode]], so the good news is that malware may not be your problem.
Note that safe mode does not disable plugins, you may wish to consider testing with your plugins disabled, just in case they are interacting with something. To temporarily disable plugins use
* '''Firefox button -> Add-ons -> |Plugins|'''
You do not list the Firefox extensions that are in use, maybe one of them is a problem. I suggest you try Firefox with half of them disabled, if that solves the problem, the troublesome add-on may be in the other half, disable them all and then try with half of the other half enabled. (If you have more than a handful of add-ons it is faster testing like that than enabling or disabling one at a time)
One very important question is how do you know Firefox is crashing ? will you please explain exactly what happens, and what if any error messages you are seeing. (If firefox freezes/hangs that may be different from Firefox or the OS crashing, and require different solutions).
On a general note the following articles may help with troubleshooting:
* [[basic troubleshooting]]
* [[troubleshooting extensions and themes]]
* [[http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29]]
and if the problem is a true crash
* see [[firefox crashes]]

In Firefox Google Toolbar, when I click "Search" the webpage I'm on closes and I go to the new browser window . Can I keep the webpage I'm on and have the search page open to a new browser window?

When I click "Search" in the Firefox Google Toolbar it closes (it makes me leave) the web page I'm already on. I want to have the page I'm on and the new page available when I click "Search." Is this possible? Can I at least get a tab for the new page? thanks

Please see solution in http://kb.mozillazine.org/Problematic_extensions
for "McAfee Site Advisor".
(Windows): For best results you should uninstall '''McAfee Site Advisor''' from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

I can't add or remove bookmarks from the bookmarks menu or bookmarks bar and I've completely removed and reinstalled Firefox.

I am not able to add or remove bookmarks. The bookmarks library is empty. I can't restore to any back up bookmarks. I restarted in safe mode. No bookmarks. I reset Firefox. No bookmarks. I uninstalled and reinstalled Firefox. No bookmarks. I did a Revo Uninstall and cleared the registry. No bookmarks. I deleted the localstore.rdf. No bookmarks. This is kinda a deal breaker for me. I might have to go to Chrome or IE.

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
You can check for problems with the places.sqlite database file in the Firefox Profile Folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Need to uninstall and reinstall firefox, google chrome wont allow it, tells me I go some page open and I have not

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