Need to upgrade to version 11.1. can this be done remotely or do I have to tac my imac to the apple store?
Need to upgrade my Mac OS 10.5.8 to 11.1 or higher. I cannot access icloud, iphone updates, flashplayer, can't watch movies, or use itunes (I'm sure there are other options I can't access but haven't found them all) unless I upgrade. Can this be done remotely or do I have to take my PC to an apple dealer?
Version 11.1 of what? There is no version of OS X with that number so presumably you are referring to iTunes, which requires an Intel Mac running Snow Leopard or better:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether further updates are required.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
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Hi everyone,
Before I set up my new iMac, I transferred all my important files from my old windows computer (pictures, documents, iTunes etc) onto an external hard drive. I had no trouble using and locating my hard drive on my old computer, however I'm having great difficulty finding it on my iMac. The external hard drive is plugged in with all wires connected and correct. I've tried all the USB ports and I still can't locate it!
I just want to transfer everything from my hard drive to the iMac!
If anyone could help me locate and guide me through the process of using an external hard drive on an iMac, then that would be brilliant!Try using Migration Assistant following this guide:
http://support.apple.com/kb/HT4413#3
There is advice in this document for using Migration Assistant from Time Machine or other hard drive. -
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Hi RDMDanielM,
Welcome to the Community!
We cannot install Adobe Bridge as a Standalone product, you can just reinstall Photoshop and Bridge will be reinstalled with it. Go ahead and start uninstalling CS5 suite but choose Photoshop from the list and the same will be applicable while Installation.
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You can use most any other router that is configured with a web page, which means you have a chance of configuring with Safari on the iPad. If you want something somewhat portable, I use a "travel router" made by D-Link. The current model is the DAP-1350. Other companies make similar travel routers, but I have no experience with the others. -
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its always the apple ID of the owner who had the macbook before. All the info of the owner before has been remove. I check in the preference systeme under user and groupe and theres nothing. i put my apple ID and also my password.....
help help
tyThe first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It is not safe to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
Can you build an iOS app on windows with dreamweaver and submit it to the apple store?
Hi
I am interested in starting to develop my own apps for the App Store,
I own a windows computer and I am wondering if its possible to build an app
In dreamweaver and then submit it through phonegap build to the apple store.
Can't seem to find the answer anywhere =(
Thanks,
NicI am interested in starting to develop my own apps for the App Store,
I own a windows computer and I am wondering if its possible to build an app
In dreamweaver and then submit it through phonegap build to the apple store.
I have an app in the App Store that I designed in Photoshop, developed in Dreamweaver CS6, and packaged with Adobe PhoneGap Build. The first three steps - design, development, and packaging I did on a Windows computer. But I used a Mac for my developer certificate and provisioning profile, as well as the finall step of preparing and submitting it to the App Store through Application Loader.
Here is some info: Building for iOS
You'll also need an Apple Developer account, and an Intel-based Mac running Mac OS X Snow Leopard or later to develop and distribute iOS apps. If you're building an app for a client, you'll use their developer account for the submission process.
Here is a little more info: iOS Developer Program -
The question was, if I can also install the app on my Ipad without the need to purchase it again over the App Store?
Hi Wolly,
You would need to purchase the IOS version of Numbers in order to get it on your iPad. The version running on your Mac is an OS version and not compatible with i-devices. If you had purchased it, say, for an iPhone, it would be available on your iPad, but not a Mac. Different OS, different software.
Sorry,
GB -
Can i buy previous model imacs from the apple store?
if i wanted to buy the last imac model shipped with snow leopard (for software compatibility reasons), where can i do that? is it available in the online store? years ago, i remember seeing old model imac/products sold there. i don't mean the pre owned, refurbished ones but previous models that are still in stock. are those still available? thanks!
No, but take another look at "Refurbished". They may not be pre-owned at all. They might just be unsold leftovers, or refurbs that never left the factory. I bought my iMac as a refurb and there was no indication of any previous use anywhere on it.
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Updated to ver 8. Not working properly need to revert back to 7. Can this be done
mmy iPad is not working correctly since I updated it to version 8. It now takes ages turning on every thig is glitchy. Can't use it very slow, can I revery it to version 7 where it worked ok.
It needs some time to settle things down after upgrade. Give it several hours, maybe a whole day, and do a full restart (better two)
The wi-fi problems aside, this should help. -
The option to sort by sender has been eliminated in the newest version. How can this be done??
the options to sort by sender no longer exists under "VIEW" How can I sort e-mail by sender??
Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[https://support.mozillamessaging.com/en-US/home] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39] -
basically the title says it all...I've been using this for the longest time and now after i was syncing the ipod while downloading an update for Itunes the sad face ipod icon shows up and everything i try won't fix it. I'm wondering if anyone knows how they can help me fix it...please!
The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock -
Ok, the whole story in a nut shell.
My computer was lagging pretty badly and so I turned it off and on again, obviously. But when I turned it back on, I couldn't get to the login screen, the computer would just freeze at the white loading screen with the Apple logo and the loading spinner.
After that, I left it for a couple hours thinking that it might resolve, when it didn't I forced reboot and booted of the OS X instillation disk, following advice of the internet about running diagnostics.
I opened Disk Utility to see what was going on and I then attempted to run repairs on the hard drive, this failed and froze up. So I rebooted. Next time I open up Disk Utility it highlights the internal hard drive in red and says that the S.M.A.R.T. status is failing. I've seen a couple other people with this problem and I was wondering if this is a reoccurring problem with iMacs or a one of thing, either way, what should I do, take it into the Apple store?
F.Y.I.
I don't have AppleCare and my computer is no longer under warranty, so if I have to take it in, how much do you think it will cost me?Beaneebar wrote:
I don't have AppleCare and my computer is no longer under warranty, so if I have to take it in, how much do you think it will cost me?
If the machine matches your profile, Mac OS X (10.7.4), iMac 27', 2012 model, refurbished, then it should be covered under the first year of use. Contact Apple's Express Lane and verify. If it is, then after getting it fixed, purchase AppleCare—the cheapest insurance policy available for Macs. -
How can I reinstall "The Apple Store" app?
I have MacBook Air 13.3 but the Apple Store suddenly stopped working. I couldn't buy any app with it. Then I uninstalled it with hopes that software update will reinstall it but it didn't come up after several tries.
Any idea will be appreciated.
Thank you!You will have to reinstall Lion.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
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