Need to use Web-X Plug In for remote comp use-Web-X won't load?

Have been using Quickbooks, connecting to remote computer for years, just this month QB directs that a "Plug In" is needed from WEB-X. I download the program and can not connect to the Remote Computer?

hello, in case the plugin got missing after you've updated firefox to version 21 please try this: enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) & search for the preference named '''plugins.load_appdir_plugins'''. double-click it and change its value to '''true''' (a restart of the browser might be necessary afterwards for the change to take effect).
some background on the issue is explained in http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/

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