New backup problem

New problem with my Toshiba A505 S6960 64 bit Windows 7 Home Deluxe.
When creating the Windows recovery discs, Recovery Discs 1 through 3 were created with no problems. But when I tried to create the applications and drivers disc, I get the following error message:
"Failed to open the following file:
D:\comps1\TC0012810\tc00128100B.exe
Error Code 020123-F1-00000000"
I ran it again and got the same message but this time it failed to open the following file:
D:\comps1\TC0014960\TC0014960D.exe
Both of these errors occur when the backup is being verifyied and the backup terminates.
Any ideas??????
Solved!
Go to Solution.

Contact Toshiba as per this post and tell them what is happening and have them send you a complete set of Recovery Disks.  They should NOT charge you for them since you have tried to make them and can't due to a problem with the  faulty system image they put on your system. 
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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