New HP printer drivers problem with C4280

Hello, I have a HP C4280 all in one printer which all worked fine with the CD drivers which came with the printer. Yesterday the Apple software update showed new HP drivers. After installing the new drivers a HP Setup assistant box come up and it is apparently looking for a printer to setup and it could not find one. The printer does work however but now I lost the feature of being able to scan something by pressing the scan button on the printer and that automatically launching the client HP program on the screen etc. I see a USB error on the printer.
I tried rebooting and the same HP setup assistant utility showed up again but could not find my printer.
So I tried to un install the HP drivers using their program to do so from the HP utility folder. It did uninstall everything but the HP setup assistance program still come up. I tried installing my old drivers from the CD and it now has the same problem .
I believe this HP setup program did not get un installed.
I would like to just get back to where I was working with the old drivers if I can find out out to remove everything related to this new HP driver install. I would then re install from my CD.
13" new MB, 2 gig memory running OS 10.5.6.
Your help is appreciated!

Just in case someone else is having this problem here is what I did which seems to have solved the problem.
1) remove the USB cable to the printer.
2) remove the printer profile from the Print & Fax section of Preferences.
3) Download the HP driver pkg from the Apple download driver section.
Run the installer and follow the directions. It will instruct you when to plug the USB cable back in.
This is what worked for me.

Similar Messages

The new Firefox is having problems with imd

the new Firefox is having problems with imd

This is a duplicate. See -
https://support.mozilla.com/en-US/questions/834031

Error Message: "Printer Failure" Problem with print or ink system . . .

Greetings!
I wasn't exactly sure where to post this, but the error message refers to printer or ink system failure so I thought this was a good place. I've been troubleshooting my parents HP OfficeJet Pro 8600 AiO for the last 2 or 3 hours with little success. I've contacted HP tech support but they wanted $200 for the work to be done and neither I nor my parents, who are retired and on a fixed income, have the money to spare.
The tech support people said it was probably a problem with the drivers, so I attempted to reinstall the software, but that didn't help at all. A brief description of the problem might shed some light on this awful situation. Since this morning, my father tried to print something and the printer itself gave the following error message on the front LCD panel on the device itself (ie, not on Windows, but on the printer's display):
"Printer Failure
There is a problem with the printer or ink system. Turn it off, then on. If the problem persists, contact HP."
Obviously my first course of action was to follow the directions. I turned it off, unplugged the cord, waited approx. 30 seconds, replugged it in and turned it back on. Nothing changed. I've also tried removing and replacing the Ink cartridges, checking the tray for a paper jam or shortage and performing a rain dance in the hopes of attracting the gods' attention xP. In short, I'm at my wits end and don't know where to go from here.
I'm unable to access the device's LCD display control panel, which controls the printer, as the error message cannot be closed. I've tried restarting the PC as well, and a lot of other basic deductive troubleshooting procedures to no avail (forgive my overuse of cliches).
Any help would be appreciated. Thank you very much in advance. I wish you all a great day, and may the god of printing protect you from the same situation. I can assure you it's most unpleasant.
Regards, Sean (frosztbyte)
P.S. I'm not sure what other information might be needed in order to help me, but ask and you shall receive any I can find.

Hi frosztbyte,
I understand your parents have an OfficeJet Pro 8600 that is saying it has a printer failure, that you have thus far not been able to clear, despite your best effort and a rain dance (at least I know who to blame for the rain now ). I would be happy to help you as best I can!
The first thing I'd suggest you do is plug the printer directly to a wall outlet if it isn't already plugged to one, just to ensure the printer is getting all the power it needs to function properly. If that doesn't seem to change anything though, please have a look through this A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays o... document (it was steps for the same error without an error code as well) and hopefully it can help resolve the issue.
If the issue persists after trying the wall outlet and that document I would advise you try call HP again. I believe the number you called previously may have not have been HP, but another company. If you're in North America just call 1-800-474-6836, and if you're anywhere else have a look at this Contact HP Worldwide page to see what number to call for your area.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Printing & Editing problems with 7.1.2

Goodday to everyone
Upgraded to 7.1.2 last night then imported some photos. First problem seemed to be it was much slower than normal but of course that is subjective. No problems importing raw files from my Canon 20D.
The first real problem is that I couldn't delete - pressing the delete key simply resulted in a beep. There was no menu option for delete. So the only way was to the original photo I cut was reinstated back into the library. Wierd.
The other problem was with printing. I have a HP Photosmart C6280 which as two trays - one large (A4) and one small for 4x6 "postcard" paper. Very convenient but with this upgrade the ability to select the small tray has been lost. The option is there but I cannot select it.
Are these generic problems or is it just me? Any suggestions on how I might fix the problems?
TIA
Peter

Problem solved. Thanks for all your help TD
I did a permissions and disk repair prior to install but not after. Did a permissions repair as you advised but a new account repeated the problem.
Re-installed the software. Didn't fix the problem. Uninstalled and reinstalled and still no joy. Rebooted and everything was fine. Had rebooted at least twice during earlier testing to no avail.
One last question though ... the permissions repair before and after the OS/iPhoto update took a lot longer than I recall it taking previously - well over over an hour - I ended up going to bed both times! It's a 160GB drive with 12gb free. Should it take this long?
Again thanks very much for your help on his.
regards
Peter

I want to disable banner sheet in new v4 print drivers.

Hi,
I have a print server 2012 r2 on work and have installed several xerox printers on it with the new v4 class drivers.
I want to ask how can i disable banner sheet on this new drivers. Is there any powershell command to do that because i cant do that in the setings of the printer like in v3 drivers. This will save us money on paper because most of the employees print one
or two pages and the printer print another page as banner sheet.

There's a registry key that defines the separator page here:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\<printer name>
Called Separator File. Set that to blank and restart the spooler service. If the value isn't defined there, I'd guess it's defined on the printer itself and you either have to manually adjust in on the device control panel, access
the device's internal configuration web site and adjust it there, or leverage Xerox provided APIs.
There may be a more Powershell way to configure it, but I couldn't readily find one.
That setting isn't typically defined by default, are these new printers? Are they only newly installed on your 2012 print server? I'm just as curious that a banner page is unexpectedly defined as the fact that you can't access the configuration
through the normal gui.
I hope this post has helped!

Printing layout problem with Lightroom CC 2015 Release

Hello,
I am working with the following configuration :
MacBook Pro (15-inch, Mid 2010)
OS X Yosemite Version 10.10.3
Adobe Photoshop Lightroom CC 2015 Release
EPSON Stylus Pro 3880
I tried to print two images on a Super A3 paper sheet with an EPSON Stylus Pro 3880 directly from Lightroom and here is an example of what I expected (I resized and added a black border for better visibility on the forum):
This is the preview I have in the printing module of Lightroom and this is also what I have when I print to a JPEG file with Lightroom.
Sadly, after I launched the printing job, this is what came out of the printer:
As we can see, the layout of the two pictures has been shifted toward the top of the paper sheet (cropping the top of the first image in the process) and about 30% of the right part of the layout has not been printed.
Do you have any idea of what I am doing wrong here?
For your information, I do not print very often so I am not 100% sure that I set everything correctly. However, I have been successfully printing in the past and it was with the same MacBook Pro on the same EPSON Stylus Pro 3880 printer but it was with OS X Yosemite Version 10.10.1 and with Lightroom 5.x (I cannot remember exactly which version).
Moreover, because my print was urgent, I retried with a Windows machine running Lightroom 4.x with the same printer and it was a success. So I doubt that my initial settings on my MacBook Pro were wrong although I am not 100% sure.

I am in France and I found out that EPSON is providing at least two different files for its v9.33 driver that relate to the Stylus Pro 3880 with OSX:
epson16738.dmg: US version (https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&oid=141552&prodoid =63085147&infoType=Downloads&d…)
epson379436eu.dmg: French version (Support et téléchargements - Epson Stylus Pro 3880 - Epson)
and I realize that I was using the US driver which.
After few minutes of refection, I realized that the 3880 driver that I installed on my MacBook pro was the only piece that was present when my prints failed and absent when my prints succeeded. So I though it had found out the cause of my problems until I tried with the french driver (epson379436eu.dmg)...
In the meantime Adobe has release of new version of lightroom so let me recap my new configuration:
MacBook Pro (15-inch, Mid 2010)
OS X Yosemite Version 10.10.3
Adobe Photoshop Lightroom CC 2015.0.1 [ 1018573 ] (info available in Help menu > System info > Lightroom version)
EPSON Stylus Pro 3880
Epson driver v9.33 epson379436eu.dmg
... and the result of my test is ... nothing at all! Lightroom sends the the print job to the printer but nothing comes out of it.
However, when I printed to a file from lightroom and then tried to print this file with OS X Preview on the Epson 3880, it worked perfectly.
It also worked when I printed from Photoshop CC (2014.2.2).
It also worked when I printed from Lightroom but with a different printed and driver (Canon MF8580Cdw).
Therefore, among the five elements of my configuration cited above, there is none for which the printing job is always failing. It is hard to find out what is the faulty piece of software!

Epson R2880 printer driver problems with Snow Leopard

I’m running 10.6.4 on a new Mac mini and I’m trying to print to a new Epson R2880. If I let the system choose the printer driver in the print and fax utility, I get a sort of generic print dialogue box without many options, but it prints. If I go into the print and fax utility and manually choose the driver, I get a different print dialog box with all the appropriate print options. I checked and it matches the screen shots for this printer that are posted on the Epson site, so I feel sure this the correct driver. However, when I try to print with this driver, I get this error message. Error:/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents /MacOS/rastertoescpll failed.
This seems to be a common problem with Snow Leopard and the R2880 Epson printers, and it seems that most people are able to solve it by deleting the printer from the printer queue and resetting the printer queue. But that hasn’t solved my problem.
Here’s what I’ve done:
Manually deleted the Epson folder from the hard drive and trashed it, repaired disk permissions, uninstalled the Epson driver, updated software, downloaded and installed the Apple/Epson driver, deleted the printer from the print queue, and reset the printer queue. I’ve done all of these things several times over. And still I get the same error message every time I try to print from the driver with the print options. Does anyone have any other suggestions for a fix?

Some of the previous users had success when they restarted after deleting the /Library/Printers/EPSON and /Library/Caches/Epson folders. You might also try deleting the /Library/Cache folder. There is a solution posted from someone at Epson:
http://discussions.apple.com/thread.jspa?messageID=10909012#10909012
Substitute 2880 for RX580:
Make sure that you have completely removed the Stylus Photo RX580 driver, then install the new driver from System Update:
1. Power off the printer
2. Open System Pref. and Print/Fax
3. Highlight the RX580 printer
4. Click on the ""-"" sign
5. Close Print and Fax
6. Open your Mac's Hard Drive
7. Open the Library Folder
8. Open Printer and delete the EPSON Folder
9. Open the PPDs folder find the Epson Stylus Photo RX580.gz and delete the file
10. Close the PPD and the Printer folder
->11. In the Library folder, open the Caches Folder
->12. Delete the Epson folder
->13. Restart the Mac
14. Power on the printer
15. Click on the Apple Icon and System Update
16. Follow the directions to install the new driver
Hope this helps.

What Samsung Printer Drivers work with Lion?

Upgraded to Lion and my Samsung ML-1740 printer no longer prints. Printer worked on Leopard and Snow Leopard with gutenprint drivers but no more with Lion OS. Samsung says so sorry and Apple support sent me here. Has any Samsung 1740 owner found a printer driver that will work with Lion OS? Thanks...JS

Hello,
Here is some news from Apple :
Samsung Printer Drivers v2.2
http://support.apple.com/kb/dl905
Apple says : "This download includes the latest Samsung printing and scanning software for OS X Lion and Mac OS vX 10.6."
I've downloaded it and installed, but nothing seems to work anyway...
Alos, ther's no news about this on Samsung website.
anyone figured out how to get it working ?
Regards
Felix

Graphics card drivers problem with star craft 2!!!! ah!

I have a problem with my new laptop (a Compaq Presario CQ62z-200cto) that I bought for star craft II and I was hoping you guys could help.
This is my computer’s stats. They surpass the recommended settings for Star craft 2 by a little bit.
2.8 ghz phenom dual core
2gs ddr3 ram
Ati radeon mobility hd 545v (yes, this card is better than the recommend 3870)
When I first turned on star craft it said:
“Your video card drivers are out of date” and “Starcraft II does not recognize your graphics card”
In addition to this Starcraft II runs relatively poorly. I’m not sure how well it’s supposed to run, but it’s a laggy even on low-ish settings. I tried to get new drivers from ATI, but they said that if you have a laptop you should get drivers from the manufacturers, not ATI (because HP makes the specific drivers for the computer). ATI supposedly only has “generic” drivers for laptops or something like that. So ,I have to get the latest drivers from hp, which I already have (they were made in April…shesh).
So, I’m stumped it seems like the drivers are holding me back even though I have the hardware for the job, but the drivers I need don’t exist.
Any ideas? Anyone else have this problem?
Thanks,
Tim

The "graphics card" on an iMac is built into the motherboard. Therefore the only updates would be through an Apple firmware update.

Printing Photo problems with HP8500 + Win7 (64) bit.

I'm having major headaches with not bring able to print correctly with the HP8500. All my pictures are coming out darker then they should be. I'm using the windows 7 drivers but no color control.
I tried to put in different drivers from other printers but the only one that installed correctly in Windows 7 is Photosmart C309n but the printing comes out the same.
I can't seem to get colors correct. everything looks fine until it tries to print to the 8500. I tried using 4 different photo software.
With the win7 drivers there is a color management tab but no ICC profile is associated with it.
I'm using all things HP in this system including paper/ink.
can anyone point me in the right direction.

FYI, I've been having problems with Win7/64bit and HP8500dn. Here's the official response I received from HP "Please be informed that, For Windows 7 PC, the printer driver for this model is not available".

System.printing font problem with numbers

I hope I'm putting this question in the correct forum as the issue covers a lot of ground.
I have a C#.net 4 web service on an IIS 7.5 box (call it box 1) that creates XPS documents and stores them in an SQL database.
I have a second C# .net 4.5 (tried .net 4 too and it makes no difference)web service on a separate box (box 2) that pulls documents out the database and sends them to print server queues on separate boxes, say this is box 3, using System.Printing which
is pretty bog standard code except for the XML tray designation code.
This works and the documents are rendered correctly except...
If the font installed on box 1 (IIS 7.5 on server 2008 R2) that is used to create the documents is also installed on box 3 (Times New Roman for example on the print server which is also server 2008 R2) then the documents text comes out
in Times New Roman as you would expect, but any numbers within that text come out in some unknown bold san serif font (e.g abcde
12345). If I put a text character directly in front of a number it renders correctly.(e.g abcde x12345) If the font isn't installed on box 3 then it comes out correctly, numbers and all. If I print the documents from XPS viewer
then they print correctly. The font versions makes no difference. I've tried changing the printer settings (print directly, advanced feature off, client rendering etc) and this makes no difference. The documents are properly formatted right down to each
paragraph now (trying to get rid of this problem) and still it persists.
This issue only appears if both boxes have the same font and you are printing from code.
I've got around the problem by using an equivalent Linux TTF that'll never appear on both servers, but I'd love to know where this problem is. Any takers on answering this?

Hi Ghost...
If you're talking about the Linux TTF, it works just fine, unfortunately it's not an exact match, so in order to get Times New Roman to work as advertised I might have to put some rather "dubious" code in, i.e. hunt down any text that "starts with"
number or find space + 0-9 and then stick an "i" in front in white..that sort of "dubious" thing.
The Time New Roman problem (and other fonts that are on both the IIS 7.5 box where the documents are created and the print servers where they are spooled) is quite baffling.
These are examples of the issue.
2 people went to market...the text comes out in Times, the number comes out in some bold san serif.
I went to the market on 12/12/2012 to see some pigs...shows the same problem
I went .2 the market on .12/12/2012......shows the same problem
I went t2 the market on i12/12/2012...all renders as Times.
In a nutshell, if the char preceeding the number is a-z the numbers are rendered correctly, otherwise they come out as bold san serif.
If I use, say for example Garamond (which isn't on the print server) then the whole everything renders correctly in Garamond. Same thing with all other fonts I tried. if both are on both servers then you get the problem. We have a mix of printers from
various manufacturers hanging off the print servers and the same thing happens on all of them so it's not a printer driver problem.
Everything renders correctly from a print out from the XPS viewer.
The exact architecture is that browser Ajax requests are fired at the doc builder service on an IIS box which builds the documents, puts them in an SQL database as byte arrays and returns success. Depending on the user's location and printer
spec, a new Ajax request is then sent to another IIS box (which is either local or remote to a print server) to print out the documents on location specific printers. The reason for doing it this way was to avoid Kerberos issues that would occur in a double
hop to a remote print server. Note: this is not my domain and I have no control over maintenance, but a Kerberos failure would result in badness, so it's been avoided. Therefore jobs that don't need an exact user, use a domain app pool account and jobs that
do require a specific user go to a service on the print server. Either way the same issue arises.
I though the problem was with my code, but the MS example XPS documents show the same issue.
XPS creation is by GemBox.Document from docx templates and Gembox saw the same issue on their servers when I brought this problem up with them. They put a fix in that partially resolved the matter from their standpoint, but it didn't make any difference
in my architecture.
HTH

HP Smart Web Printing feature, problem with IE7 and FireFox3

"HP Smart Web Printing" problem with Internet Explorer 7 and FireFox 3I have a laptop that came with: Windows Vista Home Premium, Internet Explorer 7, FireFox 1.9. Everything worked fine.
Recently I bought a "HP Photosmart C4580 All-in-One" printer that came with a free software "HP Smart Web Printing".
Smart Web Printing worked fine with FireFox 1.9 browser. I liked it very much, because with it, I could print only the portions from the web page that I want, thus saving on inks. It really does more than that.
With IE 7, Smart Web Printing was a disaster. IE 7 stopped working. Every time I closed a web browser window, IE7 would stop working and start all over again. It happened all the time.
On suggestion from Microsoft Windows help desk I "Reset IE Setting". This solved the IE 7 problem , but it also removed the Smart Web Printing feature.
Next, one day I downloaded latest version of FireFox browser "FireFox 3". Once again I lost the Smart Web Printing Feature, because it was not compatible with FireFox 3.
Now here I am with no "Smart Web Printing" feature at all.
Any suggestion how can I get "Smart Web Printing" feature back. I love the feature
Thanks

March 27th 2009 I've just downloaded HP Smart Web Print onto an HP a6500f desktop system running Vista-64. I first installed it as a limited user and I get no icon in the IE7 taskbar. I examined the manage add-ons dialog and it was installed but the toolbar configuration has no control icon for SWP icon.
Then I logged off and logged on as a privileged user and downloaded again and tried to install. This 2nd installation actually REMOVED my first installation.
So I then downloaded for a third time and installed and it finished installing but there was no SWP icon in the tool bar. I examined the Manage Add-Ons dialog and saw one in there on the left side. I transfered the inactive icon to the active side of the dialog and then I immediately had TWO SWP icons in the task bar. (*mumble grumble*). So I removed one and all is OK now as long as I use the IE7 as a privileged user.
If I go back to being a limited user (not an unreasonable thing to do is it?) I don't have an SWP icon. Trying to install SWP application again only cause it to want to remove the existing installation.
I'm not very impressed with this behavior.
Is there anything that can be done to get SWP to work for limited users?

Default printer and problem with printing Crystal Report

Good morning
I have SAP B1 and on the client the default printer is "AMM_4014DN_PCL6_domain-srv FRONTE-RETRO"
Then i have another printer "AMM_4014DN_PS_domain-srv".
Before the default printer were the "AMM_4014DN_PS_domain-srv".
Now the default printer is "AMM_4014DN_PCL6_domain-srv FRONTE-RETRO".
When i push the button "Print" in the menu bar to print for example an invoice, instead of printing on the default printer AMM_4014DN_PCL6_domain-srv FRONTE-RETRO is always printing on then AMM_4014DN_PS_domain-srv.
The report to print was made with Crystal Report 2008 and on the report I also set the correct default printer (AMM_4014DN_PCL6_domain-srv FRONTE-RETRO).
So what's the problem ? Why is continue to print to the older printer ?
So i also delete the older printer (AMM_4014DN_PS_domain-srv) and very strange still printing on the old printer.
I also shut down the client, but no effect.
The operating system of the client is Win Vista and SAP B1 is host on a Win2008 server.
Thanks in advance.
Regards Gabriele

hi,
Check this SAP Notes
[1030589 - Printing preference in document printing|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3030303130333035383926]
[1609615 - Obtain printer settings from default printing layout|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3030303136303936313526]
regards,
Fidel

New iTunes, same sync problems with Vista

Hi
I got really excited when I saw in the fixes for the latest iTunes 8.1 for Windows that they had fixed sync problems with iPhones. They haven't!
On Vista Ultimate the sync has always been a problem, with either OutlookSyncClient or AppleMobileSync (or both) frequently crashing. With the previous couple of versions of iTunes, in my case, it has happened every third or fourth sync. Now with the new version it is almost every sync. It took me five disconnect and reconnect attempts and a couple of reboots to succcessfully sync this morning.
I've tried every fix I can find on line. I read that the Outlook sync problem was caused by an incompatibility with pst files that were not unicode. Oddly, I wasn't supposed to be able to sync with an old pst at all, but it did work erratically. Converting my pst to unicode didn't make any difference.
With the AppleMobileSync problem, I read that completely removing all Apple software in a particular order, restarting each time between removals, then clean reinstalling, should solve the problem. It didn't.
Now the problem is even worse and I'm at my wits end on it. Come on Apple, get a grip!
If anyone can shed any light on this I would be really grateful!
Tim P

Hi
I got really excited when I saw in the fixes for the latest iTunes 8.1 for Windows that they had fixed sync problems with iPhones. They haven't!
On Vista Ultimate the sync has always been a problem, with either OutlookSyncClient or AppleMobileSync (or both) frequently crashing. With the previous couple of versions of iTunes, in my case, it has happened every third or fourth sync. Now with the new version it is almost every sync. It took me five disconnect and reconnect attempts and a couple of reboots to succcessfully sync this morning.
I've tried every fix I can find on line. I read that the Outlook sync problem was caused by an incompatibility with pst files that were not unicode. Oddly, I wasn't supposed to be able to sync with an old pst at all, but it did work erratically. Converting my pst to unicode didn't make any difference.
With the AppleMobileSync problem, I read that completely removing all Apple software in a particular order, restarting each time between removals, then clean reinstalling, should solve the problem. It didn't.
Now the problem is even worse and I'm at my wits end on it. Come on Apple, get a grip!
If anyone can shed any light on this I would be really grateful!
Tim P

Printing quality problem with Photosmart D110

The printing quality is very bad after we changed the catridge. The printer keeps saying that there is catridge jam. But after I followed the steps by the printer, the problem is still unsolved. What is the possible reason and how could I solve it?

Hello RussellYang.
Welcome to the HP Forums! I understand your concerns with your Photosmart D110A. Does this issue occur from multiple program(s) or just one program?
Please follow this entire HP document on Continuous Pages of Strange or Garbled Characters Print in Windows.
What is your operating system on your computer? Click here to find out: Windows.
Have you tried using a different USB cord, to verify if the issue still occurs?
Please inform me your troubleshooting steps.
I worked on behalf of HP.

New HP printer drivers problem with C4280

Similar Messages

Maybe you are looking for