New hub from BT now printer no longer works with MBP OSX 10.6.8

Laptop no longer finds printer wirelessly. Have downloaded drivers and firmware updates from HP.com and also have downloaded drivers from apple for snow leopard. Now says drivers incompatible with OS. Downloaded drivers from Apple support and nothing is happening. Worked fine till BT sent a new hub (their latest one) now nothing is happening at all. Don't know if I have to connect manually to the hub etc. The printer is now showing on WiFi as having it's own wireless network that I am unable to join either.

Hi @LjetPro100,
I read your post and see that since getting the new hub, you aren't able to setup the printer over the wireless network.
I will certainly do my best to help you.
Make sure Safari is set as the default browser. Sometime the Embedded Web Server won't open or will error out, if it isn't. Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Restore printer defaults first to remove any old network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print a configuration page to make sure the old network settings are cleared. Printing a Configuration Page.
Then run the HTML again from the Print and Scan window after opening the Print Que. (You may need to delete and add the printer again into the Printers and Scanners to be able to open the HTML again)
If you are still having issues getting a valid IP address, check the following:
The printer is only capable of sending/receiving in the 2.4Ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 GHZ. (rename the 5ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from configuration page.
You might need to contact your router company for further assistance to check those settings.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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