New mac won't allow me to add files to my old external hard drives.
Hi there,
I've been trying my hardest to figure out how to do this without having to delete all of my files and reformatting my external HD, but I haven't been able to find a solution. Maybe I'm not using the right keywords when I search for solutions?
Anyway...
I recently purchased a new MacBook Pro, and have since been unable to transfer any files (photos/video/documents) from this new Mac, to any external HD's (that worked fine on my previous Mac as well as other Macs).
However, I am able to drag files from the external HD to my mac, and transferring files to a small USB works without an issue.
How do I fix this, without deleting/wiping the external HD so I can transfer files onto it?
Thanks so much for any help!
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.
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