New WRT320N - slow internet access help!

Hi, we'e just installed a new WRT320N. We have broadband access via Virgin Broadband and have a fairly new modem. When we access the internet via the router it is really slow. This is the case whether the connection is wired (our PC doesn't have wireless, so the connection is wired - ie cable between router and modem and then cable between router and PC) or wireless (ie PC with wireless n card). If I unplug both and reboot, connection is initially fast and then slows down again.
If I connect the computer directly to the modem, the speed of internet access is fine. So there is nothing wrong with broadband generally, it is definitely something to do with the Linksys router and possibly the way it is communicating with the modem.
The one thing I've noticed is that when connected directly via modem without the router, speed is 100 mbps whereas when connected with Linksys router, speed is 1.0 Gbps.
Help! Thinking of giving up and returning the Linksys router and going with the one Virgin recommend (Netgear) but we'd rather not.
Virgin tech guys said we might need Linksys firmware update?
Anyone got any ideas? We're not v techie here and clueless .... Thanks v much!

100Mbps is the maximum supported on a Virgin modem, whereas your "gigabit" router is capable of outputting at 1Gbps or 1000Mbps. This is normal and has no bearing on your issue.
Go into the router config page at 192.168.1.1, change the MTU size to 1350, reboot both modem and router and see if that makes any difference.
Also check what version of firmware you have, it will tell you in the config (top right hand corner usually)
The latest available here is: Ver.1.0.03 build 10
http://www.linksysbycisco.com/UK/en/support/WRT320N/download
Message Edited by Matt Hall on 02-07-2010 07:13 PM

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to forum · permalink
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New WRT320N - slow internet access help!

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