Newsstand push notification

How to test push notifications and background downloading for newsstand?
Is there a way to check if the certificates are all right?
What to do if the the notification doesnt work?
Best jan

The answer to this is right here on DPS Devnet http://www.adobe.com/devnet/digitalpublishingsuite/articles/dps-push-notification.html

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Newsstand Subscribers and Push Notifications

We have a free publication on the newsstand which is getting good attention and downloads from users, we are facing two major challenges to keep the readership of the magazine as high as the downloads, those are :-
- Not knowing who subscribed, we have looked everywhere and even asked the support team and it seems there is no way for us to know who subscribed to the magzine (free in-app purchase), so we can contact/communicate with, which is creating a huge gap between us and the readers, we are pretty active on social networks, but with the fact that we have no clue who subscribed, this is very challenging, any recommendations on this issue ?
- Push Notification, unfortunetly being a pro member we cannot send a messege to the subscribers/app downloaders about new issues, we can only send a notification which will will show a red badge/ribbon, and this does not sem to be effective and is not helping in increasing the number of downloads per issue ! and this is actually not to Adobe's advantage because this will end up slowing folio downloads which adobe sells in bundles !
I would love to hear from the Adobe guys and other fellow members on how to tackle those challenges, and would also want to hear from Adobe if there is any option for Pro customers to send 'messege notifications to drive higher folio downloads.

Very interesting questions!
First: in DPS Dashboard you see only the user id (not the Apple id)... the same also in iTunes Connect.
Second: How is the message that Enterprise admin can send to subscribers? Can you send a screenshot?
Many thanks!

Push Notification on Newsstand

Hi all
I am a Professional Edition user.
When I click "Notify button" in Folio Producer (1time/24hours),
the "New" sash will appear on the preview within Newsstand?
Or just the red badge will be displayed?
shimoawazu

Non-Newsstand apps : When the publisher clicks the Notify button to indicate a new or updated folio, users see the red badge on the app icon.
Newsstand apps : When the publisher clicks the Notify button to indicate a new or updated folio, only subscribers to the app see a red badge on the Newsstand icon that indicates the number of folios downloaded in the background. A blue “New” sash appears on the app cover in Newsstand until the subscriber opens the app. For both subscribers and non-subscribers, the cover image is updated to reflect the newest folio cover. Push notifications are required for Newsstand apps.
Laxman

HT4943 Guys I am not able to read several magazine subscriptions on the ipad (newsstand) It looks like a bug, cause it keeps showing the below box: Connect to itunes to use push notification...when, i press ok, it keeps showing up help please!!

Guys I am not able to read my subscription on the ipad. Everytime i press one of the subscription a box appears and when I press oK it keeps showing up.
"connect to itune store to use push notification"
Thanks for your help

You welcome

Push Notifications for Newsstand

Hi Guys,
Quick question regarding push notifications...
I thought I had set up push notifications correctly but they weren't working. I went into the App builder to see if I could figure out where I went wrong and I (think) put the wrong certificate in where the Push Notification certificate should be. I figure if I pop this certificate in where I have the wrong one I should be good to go.
I opened up what I believe is the correct Push notification certificate and have included a screeshot of its properties.
Can someone tell me if this looks correct before I rebuild and resubmit the app to Apple?
Any help is appreciated.
THANKS!

Test your Push notifications using the method described in this article : http://www.adobe.com/devnet/digitalpublishingsuite/articles/dps-push-notification.html#art iclecontentAdobe_numberedheader_3 , if it does not work, re-create the certificates, rebuild the app. Again test it in developer.ipa before submitting to Apple.

Re:Push notification error when publishing a new folio from DPS

I have run into a problem when publishing a new folio to our app from DPS Folio Producer. I published the new folio without a probelm, but when I pus the "Notify" button, I get an error message that an error has occured while sending the push notification. The push certificate has expired and that to upload a valid push notification, I should rebuild my app in DPS App Builder and to retry sending push notification. (See screen grab).
This is our first push notification for a recently approved app. I worked through all the instruction to create push notifications through DPS. And we tested everything and it was fine.
Our app is a free subscription, multi-folio app in newsstand hosted on the DPS server with DPS push notifications.
What am I doing wrong? I really don't want to have to bebuild/resubmit the app to iTunes to get this to work. It seems odd that the push certificate would be expired, we just created it last month.
Thanks!
Running most recent DPS version on a MAC OSX 10.9.2

Hi,
Direct saves to the server from MS Office over Webdav are not recommended when the versioning mode is Manual. The reason is that the actions of checking out & checking in the document need to be done from the Team Collaboration client and are not done from within MS Office.
Rather, set the versioning mode to Auto or Disabled and it should work just fine.
Thanks,
Jay

Push Notification Multi Folio without subscription

Is it possible to use push notifications in a Multi Folio App without subscriptions?
I read once that a subscription is necessary to send push notifications.
Thanks
Haeme Ulrich

It's the other way around. Push notifications are required for Newsstand subscription apps, but subscriptions aren't necessary for push. You can add push notifications to non-subscription apps. There are lots of examples, including DPS Tips. Every now and then, you'll see a red badge to indicate the number of new or updated folios.

Push Notification questions

Hi,
I have been undergoing some push notification issues and I would like to have some doubts cleared out before taking incisive action;
- it seems that we cant get push notifications for a Newsstand app working on iPad1 with the latest supported iOS for this device installed (5.1.1). Is it an unsupported feature? Because it seems that it works fine on other devices with latest iOS installed;
- Also, some users complain they dont get push notifications delivered. I believe this is an users iPads configuration issue, since I get them working on some devices I checked, but it would be nice to have better arguments for it.
I would like to know if the Notify feature on DPS works only if user had not yet opened the app and received the custom notification for a new issue available for download. If, after checking it and downloading the issue, it wont receive the Notification through DPS and app wont show the bullett counter (or, if newsstand subscriber, the NEW banner wont be displayed on latest cover). Having this feature working on this scenario would help me on testing users notification issues;
- users complain that exclusively iPad mini dont get any notification at all. Their iPad mini rendition is adapted from the normal iPad (1024x768) - due to similarity in screen size and pixel density. I suppose it operates the same as the iPad, but I would like to check it anyway.
Thanks,
Pedro

http://www.adobe.com/devnet/digitalpublishingsuite/articles/dps-push-notification.html
Read :
1. Requirements for push and Newsstand background downloading.
2. How to test push notifications and background downloading

IOS7 push notification failure?

Hey all -
Has anyone here run into an issue with ios7 regarding push notifications? I published an issue yesterday and hit the Notify button. One of our people got the notification on his iPad, running ios6. Another, running ios7, did not.
Anyone here encounter this?

Yes, I get the badge on Newsstand. I also get the new issue "indicator" in the Newsstand shelf. Note that the indicator on iOS 7 has changed from a sash icon over the cover to a faint blue dot underneath the app icon. I find it very difficult to find when scanning the Newsstand shelf, but I also have three pages of apps in Newsstand ;-)

Whenever i try and open a social network app it comes up with an error message sayinng "Connect to itunes to use Push Notifications" I have successfully conntected to itunes via phone and computer however this message is still appearing and will not go?

Whenever i try and open a social network app it comes up with an error message sayinng "Connect to itunes to use Push Notifications" I have successfully conntected to itunes via phone and computer however this message is still appearing and will not go, therefore i cannot use the apps?HELP PLEASE

http://support.apple.com/kb/TS3281

Ios7 and push notifications and music

this update is really starting to annoy me now.
everytime i go on texts/whatsapp/kik/ anything it tells me to connect my phone to itunes to use push notifications.. so i connected to itunes and got load of songs i didnt want on my phone and no push notifications.
i have no idea how to delete the songs cause swiping accross doesnt work and clicking it just makes it play.. so help ??
and how do i get my push notifications to work?! its driving me crazy
i dont really wanna throw my phone at the wall but i can see it happening.....
tia...

https://discussions.apple.com/message/23019531#23019531
Lots of people (myself included) are having similar issues.

Push Notifications to APNS Fail 50% of the Time

Sending a notification to an iOS device fails half the time with this error:
The Push Notification System returned an Internal Server Error
Here is my setup:
Free Trial version of Azure
Sandbox certificates uploaded to a Mobile Service/Notification Hub
App developed with PhoneGap and built using Adobe's PhoneGap Build service
Using the com.microsoft.azure-mobile-services Cordova plugin
I am able to use either the DEBUG page on the Azure site, Visual Studio 2013 (Server Explorer -> Azure), or the ServiceBusExplorer open source program to send test JSON messages to Apple. It works, half the time, and the other half of the time I
receive the error above.
Steps to reproduce:
Open Visual Studio --> Server Explorer --> Azure. It points to my trial account.
Context-click on my Notification Hub a pick "Diagnose"
Under Device Registrations, I delete any registrations I've previously accumulated. There are now no device registrations.
Delete and re-install the test app on the iPhone (iOS 8)
Launch the test app. A new registration appears in the notification hub. The type is "Native." (I've also had problems with "Template.")
Go to the Test Send tab; Recipient: Broadcast; Message Type: Apple (Default)
I am using the default, sample notification (but I get similar outcomes with other JSON messages):
{"aps":{"alert":"Notification Hub test notification"}}
Hit "Send"; It fails. Under "Message Result:," for my single registration I have this error message: "The Push Notification System returned an Internal Server Error"
Wait 90 seconds, hit Send again. The notification works, it appears on the phone, the message result is "The Notification was successfully sent to the Push Notification System"
Wait another 90 seconds, hit Send again. The notification fails
with the same Internal Server Error that it did the first time.
Wait another 90 seconds, hit Send again. It works perfectly just like it did on the second attempt.
Overall it is working about half the time. In the example above, it worked every-other time, but this is not always the case--it can succeed multiple times in a row or fail multiple times in a row. I'm not changing the JSON at all between
the above test messages. Even if I vary the JSON, I get the same outcome. I get similar outcomes regardless of whether I do the testing through Visual Studio (above), the Azure portal (the DEBUG tab), or through the ServiceBusExplorer program.
What is causing this? How do I troubleshoot this?

Hi David,
I don't have an answer for you, but I wanted to chime in because I am having problems as well. I get the same "The Push Notification System returned an Internal Server Error" message trying to send a test push via either the Debug tab in the manage.windowsazure.com
console or in Visual Studio.
I have been focused on troubleshooting this problem since yesterday (Saturday February 21) but I believe it has been happening quite a bit longer.
At one point I was able to get some notifications through after clearing all the registrations, but now it is failing again. I have had the same certificate since last April (2014) and it has worked fine, so I know the certificate setup is good.
More data points:
using the SimplePush PHP script from
raywenderlich.com with the same certificate, the notifications go through immediately.
Normally we send notifications from our Mobile Service using the Javascript backend, and it gets a "success" response from the Notification Hub even when it fails, e.g.
{"isSuccessful":true,"statusCode":201,"body":"","headers":{"transfer-encoding":"chunked","content-type":"application/xml; charset=utf-8","server":"Microsoft-HTTPAPI/2.0","date":"Sun,
22 Feb 2015 05:05:20 GMT"}}
We have another notification hub with our production certificate, and it seems to be working better.

Sending Push Notifications with Adobe DPS

Question.
I'm testing out all the Adobe DPS and Apple options. And one of the things I would like to test is Push Notifications.
I followed the iPad publishing guide to be able to get all the certificates so that's ok. Then I was looking for a way to send
push notifications. Because Adobe DPS doesn't really have a UI environment (PLEASE correct me if I'm wrong ;-) to send push
notifications I have to do it 'by hand'. When I tested my app on my iPad I got the "app name wants to send you push notifications",
so i'm sure my certificates are working. Now I just need to send a push message.
So I followed this great tutorial:
http://www.raywenderlich.com/3443/apple-push-notification-services-tutorial-part-12
I was able to do everything and was able to send a push notification ... but I never received it. And the reason for this is because
I don't have the app device token, which is a 64 character serial number which acts as your app address. So I don't have any way of sending the notification
to my particular app. (which is a test sideload multifolio app).
Because the Adobe DPS is cloud based you don't get any code (which I love). But I think that is currently stopping me
from finding out my device token.
What I'm asking:
- Does this mean I can't send any push notifications to Adobe DPS created apps?
- If this is supported somehow, I suppose (again, correct me) I need the app device token for the created app. Where do I get this?
Thanks !

At this time, it's not possible to manually push notifications. When you enable push, only publishing a new folio displays the red badge. At some point, when third-party push is supported, manual pushes will be possible.

IOS 6.1.4 - Apple Native Email Client - Push Notification is not working

Hi, I just upgraded to IOS 6.1.4 this morning no issues Upgrade went well.
Now My Email Push Notfication is not working.
1. Bussiness Gmail Account - Configured as Exchange
2. Hotmail Account - Configured as Exchange
Both Account - Push is ON
if some one send email i am not getting it. I have to manually open the Native Email client then i can see.
Restarted the IPhone Twice.
Any one facing similar issue?

1.   Removed the Email Account and Added again - Problem Presist.
2.   Erase All Content - Restored from previous Backup - No Luck
3.   Again Erased All Content - Setup as New Phone - Just add Gmail Enterprise Email Account - Not Working.
Surprisingly - Icloud / Hotmail PUSH Notifications works Fine.
I have removed all My Devices from the Google Apps Administrator page and re-requeste for new deivce and then tried all the above still same Issues.
Now what?
Any one experiencing this issue?

Iphone 4 push notifications not working for any app

hi, Actually I own an iPhone 4 os 4.2.1(8c148). The thing is that push notification for all the apps that support this feature is not working, I've been an iphone user for long time now, so I konw all the stuff about turning on the push notifications etc. the problem is that my phone give me the pushes like 1 hr or 2 late, or some times never , i just have to open the apps to see my new messages and stuff. Since i live in colombia I have brought the iphone to the store and they take it for like a week and then they give me the phone back saying that is ok , but it isn't. I' have reinstalled the software, I've done anything you can think of, like turning on an of push notification, put it in plane mode, restore as new, backups, and I don't know what else to do, and the thing is that in colombia they don't exchange your phone that easy as it is in the US. So please any advise? ANd I'm sorry about my English. Thank you!

Unfortunately you have already done everything we can possibly instruct you to do.. at this point the only option is getting them to exchange it its under warranty its not working you have to get a exchange

Newsstand push notification

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