NO Audio HDMI on HP 17-j001eb with Windows 8.1 Pro to Sony Bravia KDL-40W5500

Question

Hi, 
When I connect my pc for watching movies on my tv, I have no audio.
This is my setup: 
I've a Sony Bravia KDL-40W5500. He is connected  to my Sony Multichannel AV Reveiver (output) (All my hardware -> decoder, BD player, ... Are conntected with the receiver (input). There is just one HDMI cable to my TV.
Receiver backside:
Problem:
When I conntect my PC ( HP 17-j001eb ) with HMI  on the receiver (Sony STR-DH500) input (Exampel DVD or, SAT, or whatever ...). I select hdmi as a default output and I play a movie ( extention-> .mkv), there is video on the tv but no sound. I search on this forum en I try many solution but The problem is staying .
I play the movies with Cyberlink Power DVD.
I select my output on my pc to HDMI as default (my pc is in Dutch):
In power DVD  is the audio HDMi as default selected.
I run Windwos 8.1 PRO.
What do I wrong?
Is there anybody who can help me?
Thanks in advance!
R.

Answer 1

@RW4HP ,
Hello and thank you for posting on the HP support forums.  Lets see if we can get your sound issue resolved here.
First thing we will want to do is break down each step in the chain of components.
First thing you will want to try is to connect directly to the display with your notebook and try to play the movie.
If no sound go to the next HDMI input on the Display.  NOT THE SONY.  If no sound from each of the input ports on the Display.  Change the HDMI cable.  
Repeat the first steps.
Now if that fails try another DVD.  If you are still having a no sound issue try a new media player.
Switch up to VLC media player.  The only reason I suggest this one is due to the fact that is a free player and is loaded full of codecs that support almost anything.
VLC Media Player
If this fails to do the job then we shall move on to the removal of the drivers.
Now when you go to uninstall the HDMI driver you will want to do this from safe mode.  This will make sure no other drivers or software are live to make a mess of the removal.
Before you remove the drivers though you will want to download the drivers that are the only supported drivers for your system from this link.
HP ENVY 17-j001eb Notebook PC Drivers
Now boot into safe mode and remove the HDMI drivers and the Graphics and Sound drivers.
Windows 8 Safe Mode
Once you have done all this the next thing is to follow the steps for troubleshooting HDMI.
Here are some links.
Connecting a Monitor, Projector or TV (Windows 8)
This next link resolved an issue with no sound when updating to windows 8.1.
HDMI output not working after Windows 8.1 update
Troubleshooting HDMI display and sound issues
Let me know how things go.
Thank you again for posting and have a great day.
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D5GR
I work on behalf of HP