No Auto-Update for To Do list, session message and toast message
After LC ES Server hardening, we noticed that auto-update is not working for To Do list, session message and new task notification toast message. Before server hardening, all of them are still working fine.
Does anyone know why auto-update is not working after server hardening? Is there any specific port numbers which need to be enabled/opened to solve this issue?
FYI, we also noticed that some RemoteEventClient error messages occur many times in jboss server.log file as the following:
--- LOG QUOTE START ---
2008-01-10 15:26:16,086 INFO [STDOUT]
GMS: address is neptune:[MULTIPLE VARIOUS PORT NO]
2008-01-10 15:26:19,398 INFO [com.adobe.livecycle.remoteevents.client.RemoteEventClient] Client JGroup initialization failed to connect to service JGroup. Service JGroup initialization may not be complete, retrying...
2008-01-10 15:26:20,414 INFO [com.adobe.livecycle.remoteevents.client.RemoteEventClient] com.adobe.livecycle.remoteevents.client.RemoteEventClient$RemoteEventReceiver using JGroups config UDP(bind_addr=10.77.250.248;mcast_addr=238.42.102.134;mcast_port=42707;ip_ttl=8):PING(tim eout=3000;num_initial_members=6):FD(timeout=3000):VERIFY_SUSPECT(timeout=1500):pbcast.NAKA CK(gc_lag=10;retransmit_timeout=600,1200,2400,4800):UNICAST(timeout=600,1200,2400,4800):pb cast.STABLE(desired_avg_gossip=10000):FRAG:pbcast.GMS(join_timeout=5000;join_retry_timeout =2000;shun=true;print_local_addr=true):VIEW_ENFORCER
2008-01-10 15:28:21,216 INFO [STDOUT]
GMS: address is neptune:3874
2008-01-10 15:28:24,528 ERROR [com.adobe.livecycle.remoteevents.client.RemoteEventClient] Client JGroup initialization failed to connect to service JGroup. Maximum retries exceeded.
2008-01-10 15:28:24,528 INFO [STDOUT] Jan 10, 2008 3:28:24 PM com.adobe.workspace.events.RemoteEventClientLifeCycle$RemoteEventInitThread run
SEVERE: null
com.adobe.livecycle.remoteevents.client.RemoteEventConnectionFailedException
at com.adobe.livecycle.remoteevents.client.RemoteEventClient$RemoteEventReceiver.<init>(Remo teEventClient.java:213)
at com.adobe.livecycle.remoteevents.client.RemoteEventClient$RemoteEventReceiver.getReceiver (RemoteEventClient.java:159)
at com.adobe.livecycle.remoteevents.client.RemoteEventClient.<init>(RemoteEventClient.java:3 61)
at com.adobe.workspace.events.RemoteEventClientLifeCycle$RemoteEventInitThread.run(RemoteEve ntClientLifeCycle.java:65)
at java.lang.Thread.run(Thread.java:595)
--- LOG QUOTE END ---
JGroups is an open source project that allows processes to send messages to one another. LiveCycle data services uses it for its messaging implementation (basically it configures the server to multicast messages to all the listening clients...even in a clustered environment across different LAN/WAN).
In most cases the default configuration will work fine, the problem is that if you are running a firewall on the server (or your local machine...i.e. windows firewall) the ports that JGroups uses for its communications can be blocked. In a local environment its easy enough to disable windows firewall and bounce your server to get things working.
In a production environment you need to open the ports that JGroups is using. These settings are in the Global Administration settings (as mentioned by WorkspaceUser above). If you export it and look at the JChannelConnectionProperties you'll see the ports its using and you can set your firewall to allow communication to those ports.
Bryan
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