No confirmation e-mail

I ordered an item online yesterday as a guest. However I didn't receive any confirmation e-mail and I didn't record the order number as well. How can I know my item's shipping status? Thank you so much!!!!

Hi zhuang8825,
I'd be glad to see if I can locate your order! I'll need to gather some information before I'm able to do so, so please make sure to check your private messages. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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    I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
    created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
    OW72247756さん
    AdobeJapanForumをご利用いただきありがとうございます。
    恐れ入りますが、JapanForumですのでご質問内容を日本語で記載していただく事は可能でしょうか?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7135151#7135151 and clicking ‘Correct’ below the answer
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  • Re: No Order Confirmation E-mail

    The same thing happened to me. I have an athorization on my bank account but no confirmation e-mail.

    Hi darkseid9181979,
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    The first thing I do after placing an order online is to check for a confirmation email, so I can understand questioning the whereabouts of your confirmation email.  As you may read in some other threads on the forum, we performed maintenance on BestBuy.com last night and that has delayed the delivery of some confirmation emails.
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    I hope that you have a great day.

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