No Data in Reports Details in Custom date range

Hello, iTunes U Public Site Manager Admins.
As the iTunes U Public Site Manager admin, I've been trying to access our institution's iTunes U Reports Details for a couple of days. (I send a monthly report of usage to our course/collection contributors.) When I custom the date range, under Details, there is zero entry; "No data available in table" message is shown.
This feature had been working well since Apple iTunes U added this enhancement on August 13, 2013. The report Details showed the exact stats for Browse, Subscribe, Download, Stream, and Enclosure for each course/collection in the custom date range.
Now under "Details", the data is shown only when the date range is Last 30 Days. It shows no data in custom date range when the Calendar is used to select a Start Date and End Date.
Has anyone else noticed this problem?
Thanks.
Q. Wang

Erik.
I used your suggestion and it worked very well. This is how I did it.
Export the range of data that includes Feb. 1-Feb. 28, 2014 as .tsv file.
Open that file in Excel.
Add a blank column next to the Date column. Use function =Month() to just extract the month into the new column. Fill down the whole column. Then copy and paste special (value) into the same column (I have over 26,000 rows of data in the file.) Converting to Value will allow for the next step of PivotTable.
Create a PivotTable for the 26,000 rows of data. Use Month as the Report filter, iTunes_ID as the Row Labels, Select Browse, Subscribe, etc. as the Sum Values. (The result is a summary table with about 200 rows.)
I then do a Vlookup to my premade Master file to add Category (course, collection, resources) and Instructor Name to each of the 200 rows.
That will do it for my monthly report.
Thanks for your tip again. I did not know the .tsv file would have DATE for each item.
Sincerely,
Q. Wang

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Thanks

Hi,
Some of the standard reports are hardcoded in sap. Not possible to add UDF field in PLD.
Also refer this thread Variables - Sap business one
Thanks & Regards,
Nagarajan

No Data in Reports Details in Custom date range

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