No Paid Apps on pre 2 Bell Canada

Hi,
I received a Palm pre 2 from HP unlocked. When I activated it, on Bell Canada, I noticed I have no access to paid apps...
I also only have limited free apps. I can see angry birds on the Featured apps, but If i click on it it says "no Package found"
I also tried using Synergy, but I can't see that package either, this is starting to get annoying. I chatted with a palm rep for an hour last week but nothing was fixed. An engineer is supposed to call me back, (That was last week)... Still nothing.
In my palm Profile and On my phone I noticed the carrier was showing ROW, not sure if this is an issue. I have tried everything on this erase, full erase, nothing seems to work. I even did a full Erase and tried activating it on Rogers... Still nothing.
What sucks even more is most of my co-workers got theirs (They were on rogers, so they didn't get the unlocked one) and they are all working fine. BTW did I mention I actually work for HP and this is my corporate phone ? Kinda Ironic isn't it...
Anyway any feedback will be greatly appreciated
Regards
Post relates to: Pre 2 p102una (Unlocked NA)

Hi,
Not sure if this is true, but my understanding is that the first activation after the Palm Pre comes out of the package has to be with the carrier that the machine was originally on in order to get the App Catalog to work with paid apps.
I have a personal experience with a locked to Rogers Palm Pre 2. I activated it on Rogers, then unlocked it and activated it on Bell Mobility and I have full access to the app store.
Hope this helps. Unfortunately, my understanding is that it is the first activation that matters, any subsequent activation after a WebOS doctor for some reason does not change anything.
Regards,
Howard

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App Catalog - can't see paid apps (unl Pre Plus (AT&T) in Canada)

I have an unlocked Pre Plus (AT&T).
I used a Telus (Canada) 3G SIM to perform the unlock (code was provided when I got it), and after fixing the carrier settings db3 file, I've got it running on Telus' 3G network. Phone and data work great, but I can only see the free apps in the catalog, none of the paid ones. Even if I manage to direct link to a paid app, it says I need an OS update (I already applied the 1.4.5 update), or 'not available in your region'.
Please Palm, let me give you my money! If left unbought, those Birds will only get Angrier!!!
Post relates to: Pre Plus p100una (AT&T)

Hello there, carlafromswisher.
One thing that could be playing a roll in your issue might be the Country your App Store is set to. In this case, the apps may be available in the French store, and not the US store. The following Knowledge Base article offers up how to change the country of your Store:
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
http://support.apple.com/kb/HT6119
Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Bell Canada Palm Pre - Second Class Citizen

I've had my pre for a while now and really enjoy using it. I love the touch screen, I enjoy the multi-tasking abilities and am generally a fan.
Unfortunately I've been made to feel like a second class citizen time and time again from Bell Canada.
I cannot get updates at the same time as my Sprint Brothers and Sisters.
I cannot get an answer as to when this will occur, or why the delay exists on Bell's end.
I cannot purchase applications that I want to use and as such cannot reward publishers and programmers for their hard work, and incent them to continue to create applications for an OS that i think is quite amazing.
In short I feel that Bell mobility has let me down, and in effect let Palm down.
Once my contract is up, i will not renew with Bell.
Hopefully some one else will carry Palm products in Canada and will fully support them.
Post relates to: Pre p100eww (Bell)

Well i can agree with this post up to a certain point. Most of the previous Updates were released at the same time as the ones in the states....however this update has improvements for Sprint. So bell has to take the update and switch over there programming to benefit from the features that the update will bring for us. But i do agree that the lack of information given to bell employees about up coming updates is pathetic (Should call support not the bell store). However this will not stop me from using bell. The update is coming. and we will have to be patient about it. I am also against the fact that canadian users can't purchase Apps....and that most of the good apps are submitted for US only....what is the point of even putting it up? U wish palm would hurry up and give us the things they have told us about and stop putting out useless updates that really don;t fix anything. Yes the space limitations are gone...but even after 1.3.5. its still slow and laggy and this is Unacceptable. I should just buy a blackberry!

HT1918 I've canceled the billing info, got an app store pre paid card and still can't download any apps! Free nor purchasing! Hel

I've canceled the billing info, got an app store pre paid card and still can't download any apps! Free nor purchasing! Help!!

If you're in the USA, it would be hard to zero balance a gift card just with purchases as there are sales taxes in most areas that you don't know the amount of until the purchase is complete. My guess is that the issue is with the last purchase, there wasn't enough credit left on the card to cover the sales tax.
Contact Mac App Store Supprt to find out the details'
Mac App Store Support -
http://www.apple.com/support/mac/app-store/

3G Issues on Bell Canada Network

Hi,
I have been without 3g service on my 32GB 3G iPad 2 for the last three days. My 3G data did work beforehand. My Wi-fi connection works fine.
I get no 3G connection using any app but when using Safari, I get an error message of:
Cannont Open Page
Safari cannot open the page because the network connection was lost.
My iPad shows full bars and says Bell 3G in the corner.
I spent a lot of time on the phone with tech support running me through the standard troubleshooting procedures, turning settings on and off, resets, I even did a full restore when I got home.
Thinking it may be a hardware issue, I went to the Apple Store and they gave me a whole new iPad, but after reinserting my SIM, I got the same issue.
I went over to the Bell kiosk in the mall and was there for about an hour doing more troubleshooting including giving me a new SIM card.
I'm thinking the probability of having two faulty iPads is pretty low and am assuming it is totally on Bell's shoulders. Talking to tech support today, they admitted they've had a few similar calls.
Has anyone else experienced the same issues?
I am kinda POd as I had a skin on the back of my original iPad that wasn't coming off in any nice fashion so I had to leave it on the iPad going back to the warehouse esentially putting me out money.
I'm supposedly a "high priority" with Bell and am expecting a callback later today or tomorrow.
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@spitfire411
Here's the confusing part. You are claiming that you are on a shared data plan and yet your wife's corporate only has a 500Mb data plan. As I recall from a Bell Canada rep, any shared data plan with a smartphone (iPhone) requires a minimum of a 1Gb data plan. And in order to achieve something similar to what you thought you are getting, you need a small business account with about 1000 voice mins plus extra $30 gets you a 6Gb data plan and plus $10 additional share plan to share the data plan with your tablet (that was when the 1st iPad came out -- they lowered the restrictions somewhat since then). I had to upgrade to this plan in order to get sharing and tethering to work properly. The monthly flex plan you mentioned is I believe an independent plan by itself and should not be tied with your wife's corporate plan. Perhaps they may have made a mistake and tagged your tablet's plan as a shared data plan with a smartphone, but since it's only a 500Mb data plan, the system probably refused to allow sharing because of its failure to meet the minimum 1Gb data plan for smartphones that's required. Unless Bell had changed this requirement recently?!?
Bell's Corporate EPP plan is not the same as a small or business plan because some people can get it through say BCAA (then) or Costco or an employee working for a company, so sometimes Bell people confused what's possible in a business plan that is not available on a corporate plan and I suspect this may explain why you lost access after the 1st billing cycle.
To give you an idea, minimal browsing and email and social networking can consume about 1Gb/month with an iPad. Any minimal Youtube streaming and Shoutcast or Tunein Radio usage on top of what you are doing, you will need a minimum of about 3Gb/month. Yes, a tablet can suck bandwidth much more than an iPhone which probably explains why Bell wants you to have a minimum 1Gb data plan so if you plan to tether an iPad to an iPhone, you are not going to get any surprises with a 1Gb data plan as opposed to a 500Mb plan. So unless you have a large data plan (5Gb or higher), you should keep your smartphone and tablet plans separate.
Good luck in your progress with Bell and let us know what you found.

How to activate paid apps

So I downloaded and installed web os 1.4.1 right now but I still can't see any paid apps (German Palm Pre). Do I have to activate it? Enter my credit card details somewhere?
Many thanks

I downloaded 1.4.1 last night on O2 (UK) and all the paid apps are visible.

1.4.0 ? Cant see paid apps

Hi,
Recently purchased a non network Palm Pre p100ueu here in ireland, however it wont update to any verison later than 1.4.0.
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Post relates to: Pre p100ueu (O2)
Thanks,
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I am a HP Employee! Woot!

Hi Oldpalmtreouser,
Thanks for the reply.
As above i purchased my pre unlocked from an online retailer, its currently running on the vodafone ireland network on palm webOS 1.4.0. When running the updater app it connects but tells me the below:
I have done some research and it looks like id need webOS 1.4.1 and above to see paid apps in addition to the free apps.
Ive tried checking updates over wifi aswell, no difference. There was no errors during device activation / setup either. Everything else is working fine.
Thanks In advance!
Thanks,
Michael
I am a HP Employee! Woot!

Can I have paid apps on more than one device and how?

This must have been answered before, but I wasn't sure how to search for it, so apologies in advance...
I have several Apple devices and I want to put the paid apps I have on one device on another as well. I would have assumed this was possible - perhaps via iTunes, but I can't see how to do it.
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It is possible, I have some of my apps on my iPad and iPhone (and some of them on an old iPod Touch). A backup doesn't contain the apps, just their contents and settings, so unless the actual apps are on your computer's iTunes then restoring to a backup won't copy them onto it.
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Re-downloading : http://support.apple.com/kb/HT2519
Syncing apps : http://support.apple.com/kb/HT1977 (if you have iTunes 11 on your comouter then you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC - that might make the instructions on that page easier to follow)

In my App Store showing paid apps in the chart of free apps .... Is this the software problem .? Did any body having this same issue ? Plz tell me

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Restore them from the app store. When you do this it will tell you that you have already purchased this app and do you want to reinstall it. Just say yes.

Plans for adding countries to App Catalog (with paid apps)?

Are there any plans that HP support paid apps in countries the currently only allow free apps in the App Cataloge?
Even though there are many free apps, many great apps are not available
As example for a country HP could add: Austria ;D
Post relates to: HP TouchPad (WiFi)

Hi SabbeRubbish,
Thanks for the detail information for this issue.
>>Hi, I don't know where you found the information that Access apps should not be packaged with apps for Office included.
This would mean that:
- Apps for Office need to be removed prior to deployment
- Apps cannot be locked, as locking an app makes it impossible to add apps for Office to it.
My app needs to be locked to be able to upgrade the database schema later on.<<
There is no such document describing this secnario. Based on my understanding, if we delpoy an Acccess web app which refer to an content app which inserted from Office Store we can package the Access web app directly since after publish the Access 2013 web
app we can still use the content app.
If you want to lock the Access web app, and there is an content app refer to the SharePoint catelog we need to modify the path for the content app based on the depolyment enviroment.
Regards & Fei
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One iTunes account, paid app on 25 devices?

I have 25 iPod Touch 4G which are to be used as a project we're running for a mobile solution in our HQ. We have set these up using 1 iTunes/Apple ID and put FREE apps on them.
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25 purchases (1 for each device)
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Again, all this will be using one iTunes account.
Please could I get an official answer on this?
Thanks
Jim

Unless all of these devices are going to be used by one person (unlikely), you need one license for each device. Here are the official terms:
(ii) If you are a commercial enterprise or educational institution, you may download and sync an App Store Product for use by either (a) a single individual on one or more iOS Devices used by that individual that you own or control or (b) multiple individuals, on a single shared iOS Device you own or control. For example, a single employee may use an App Store Product on both the employee's iPhone and iPad, or multiple students may serially use an App Store Product on a single iPad located at a resource center or library. For the sake of clarity, each iOS Device used serially by multiple users requires a separate license.
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Every time I try to download a free or paid app or in iTunes it asks me for a credit card. (Which i don't have one) How can i download free apps without a credit card and not reset my apple ID? I already put in 20$!!!!!

Every time I try to download a free or paid app or in iTunes
it asks me for a credit card. (Which i don't have one)
How can i download free apps without a credit card and not reset my apple ID?
I already put in 20$!!!!!

How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
 Cheers, Tom

Can you install paid apps on more than one ipad?

I currently have an iPad2 with paid apps on it. My company is wanting to buy me another ipad to use at work. If i own both iPads can I sync both devices with my computer?
Or not?

They just both have to be logged on with the same Apple ID if you want to share apps without buying them again. You can even selectively maintain the apps. For example I have a Touch and iPad which share some of the same apps, but not all. And I can choose what goes on which one.

How many devices can I install my paid apps on??

Ok we have brought several apps in my family. But we have about 7 different iOS devices out of iPods/iPhones/ipads. But am I able to install all of the paid apps on all our devices and is there a Limt on how many times I can re download them, and is there a Limt for the amount of devices I can put them on.
I know there is something in place with computers where you can only have your account activated on up to 5 computers. But is there such thing for is iPod iPhone and iPad??
Didn't really know what category to put it under so I just put it under iPad

"is there a Limt on how many times I can re download them"
No
"is there a Limt for the amount of devices I can put them on."
No

No Paid Apps on pre 2 Bell Canada

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