No sound when texting

no ring tone when calls come in and no sound (swish) sound when texting in and out

Hi joystewart101054,
Thanks for visiting Apple Support Communities.
If you're not hearing sound from your iPhone, try the troubleshooting steps from this article:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
Best Regards,
Jeremy

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    Hello tiffay8,
    Thanks for using Apple Support Communities.
    From your post I understand you're not getting any audio output from your speakers when you're playing games.  Follow the steps below to resolve the issue:
    Verify that the volume is set to a level you would normally be able to hear.
    Ensure that there is nothing plugged in to the headset jack or the dock connector.
    If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
    Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    If the iPhone is paired with a Bluetooth headset or car kit:
    Try turning off Bluetooth.
    If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
    Restart the iPhone.
    If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
    If the issue is not resolved, please contact Apple Support.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Take care,
    Alex H.

  • My iphone will not vibrate or make a sound when receiving a text message

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    - Unmute your phone
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    Hello LEC2,
    Thanks for using Apple Support Communities.
    I would first check to make sure that your sound options for your alert tones is set correctly.  Please look at the following link for more information:
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    http://help.apple.com/iphone/7/#/iph3dd62d95
    If that doesn't resolve the issue, also take a look at this link:
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    http://support.apple.com/kb/HT5800
    Take care,
    Alex H.

  • No or low sound when receiving a text. Volume is fine for incoming phone calls.

    After the latest software update, I can not hear any sound when receiving a text. However I can hear sound when I receive a call.

    Hello LEC2,
    Thanks for using Apple Support Communities.
    I would first check to make sure that your sound options for your alert tones is set correctly.  Please look at the following link for more information:
    Sounds and silence - iPhone
    http://help.apple.com/iphone/7/#/iph3dd62d95
    If that doesn't resolve the issue, also take a look at this link:
    iOS: Understanding sounds, ringtones, and alerts
    http://support.apple.com/kb/HT5800
    Take care,
    Alex H.

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