NODISCONCT - Supply guarantee field on Installation

Hi,
Can anyone please tell me the significance of Supply guarantee field on installation? We have a requirement wherein in special cases we don't want the customer to be disconnected and in some cases to restrict the creation of new contract. I saw the field on Installation with Supply Guarantee which has a value of "Other:No Disconnection". But even though I set this value in the field, I could disconnect the customer.
Please provide some in-sights on the significance and usage of this field.
Regards,
Sanjeev

Hi Sanjeev,
We define the reasons for supply guarantee in customization in the following node.
SPRO->SAP Utilities->Master data->Utility Installation->Define reasons for supply guarantee.
Now if this field is populated for any installation with the defined reasons, you will not be able to disconnect the device or the Installation.
A disconnection document can be created but disconnection will not be possible.
Hope this helps.
Regards,
Monis Shakeel

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http://i.imgur.com/KXBuf.png
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http://i.imgur.com/aD4KH.png
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http://i.imgur.com/gz8S3.png
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http://i.imgur.com/llkrk.png
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http://i.imgur.com/SEVOE.png
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Thank you,
Mike
Edited by: Mike_DBA on Jan 23, 2012 8:03 PM
Edited by: Mike_DBA on Jan 23, 2012 8:05 PM
Edited by: Mike_DBA on Jan 23, 2012 8:11 PM (2:12 pm EST)
Edited by: Mike_DBA on Jan 23, 2012 8:13 PM
Edited by: Mike_DBA on Jan 23, 2012 8:18 PM
Edited by: Mike_DBA on Jan 23, 2012 8:30 PM
Edited by: Mike_DBA on Jan 23, 2012 10:58 PM

Hi Mike,
CRSE is an OEM Product and for use with a custom application they have written. Unfortunately we don't their reports or how they are connecting, it would appear they were originally built off a SQL and then set to a Dataset in the app or they could be adding the data source at runtime. Lots of variations and without access to the source code to see what they are doing not much we can help you with.
You need to contact the OEM Partner for help in resolving this and find out what you can and need to do to update your SP and work with their canned reports,
Thank you
Don

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Hope it helps.
regards,
Jitendra

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NODISCONCT - Supply guarantee field on Installation

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