Nokia 6350 How to alter screen save/idle mode/slee...

My wife's new Nokia 6350 seems to work great for about the first three minutes of each voice call. After that, the screen dims, and quickly after that the call is often dropped. Someone suggested there must be something such as an idle mode, or a screensaver, or a timeout setting, which could alter this behavior. I've searched all through the user's guide and the menus under "settings", to no avail. Please someone advise me how to access the correct setting to change this, if at all possible!! Thanks sincerely!

As a further note, I found this line in a recent Cnet review of the phone;
"Iin sleep mode, the screensaver shows up and calls drop if you don't answer quickly. No dropped calls if not in sleep mode."
So it seems like someone else has seen, and found a fix for, this problem. But I cannot find anything like a 'sleep mode', 'idle mode' or 'screensaver' referenced in the phone's menus or in the pdf user guide.
Any help or suggestions would be greatly appreciated! I posted a question to Nokia's online product support, but so far have received no response.
Thanks -

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Nokia 6350 How to alter screen save/idle mode/slee...

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