Non Admin Recovery

I have a Toshiba Sat L305D-S5928. On March 4th, I changed my admin password. I was the only administrator. I was very careful to type correctly and log the password on my password records document I keep off my pc. When I tried to log in again afterwards it denied me saying invalid password. I tried several variations with no help. I contacted Toshiba support center and they verified I was the original owner but could not help me reactivate my admin status...? After several days of attempting to recover my password (so I would not lose my pics & documents) I have given up. I am concerned about this as well...my husband ran a program through the guest account and from what he can tell my computer registry malfunctioned and did not recognize the "new" password, so now I think windows is recognizing only the "new" password, but the pc is recognizing only the old one. I have tried to restore but as I am not able to give the admin password, it will not let me. Any suggestions?

Debbie
If you're talking about your BIOS SETUP or BIOS Startup passwords, we can't help you, it's against the rules of our forum.
But, while it's not absolutely clear to me, it sounds like you're talking about your Windows Admin/Administrator password. If that's the case check here (courtsey of Jerry_Lippey):
Forgot your Windows NT/2k/XP/Vista/Win7 admin password?
Good luck!
Mike

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