None of the features in Facebook are working it is only happening with Firefox have cleared cache and cookies

In the past week Facebook has stopped working correctly and it is only happening with Firefox. Can't comment. click like. update status edit settings, send messages or chat.

Please reload the webpage while bypassing the cache using '''one''' of the following steps:
*Hold down the ''Shift'' key and click the ''Reload'' button with the left mouse key.
OR
*Press ''Ctrl'' + ''F5'' or ''Ctrl'' + ''Shift'' + ''R'' (Windows and Linux)
*Press ''Command'' + ''Shift'' + ''R'' (Mac)
See if this helps solve the issues you had and please report back to us!

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How do I get Firefox to show the proper font and layout of a site when it keeps loading an older version of that site? (I have cleared cache and cookies already)

We are having a new website developed and my designer has made changes to it. Despite clearing the cache and cookies, the fonts are not showing up as the actual fonts. Also, the form fields at the bottom are extending beyond the border on the right side of the box on my screen, but this does not happen for other people using Firefox - it is only on my computer.
I AM ON A MAC.
I received a suggestion to reload the page and bypass the cache with:
* Press "Cmd + Shift + R" (MAC)
BUT - this did not work.

You can reload the page and bypass the cache with:
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
See [[Keyboard shortcuts]] and [[Mouse shortcuts]]

I Photos will not upload even though I have cleared cache and cookies - any ideas - this is the first time it has happened

My IPhotos will not upload to Email or Ebay even though I have cleared my cache and cookies. This is the 1st time this has happened - any ideas please?

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

When i try to run Firefox i get a error message "cannot run unicode version of ATL80.dll install ANSI" this only happens with firefox,internet explorer, Opera and everything else run fine, have re-installed firefox but still the same. run fine.

unicode ATL80.dll error message when trying to run firefox
== This happened ==
Every time Firefox opened
== User Agent ==
Opera/9.80 (Windows NT 5.1; U; en) Presto/2.6.30 Version/10.60

I had this problem as well. I found that somehow the firefox.exe file had been set to run in compatibility mode for Windows 95.
To check this on your system Browse to the firefox folder (C:\Program Files\Mozilla Firefox\) and right click on the file "firefox.exe".
Select "Properties" and then the "Compatibility" tab. Make sure the option "Run this program in compatibility mode for" is UNCHECKED.
Then try running Firefox as normal. Worked for me.
Best of Luck.

NONE of the web pages load properly. If I hit "Ctrl + F5" it will fix THAT PAGE ONLY. I have to do this to EVERY SINGLE page I try to load. This ONLY happens with FIREFOX. Internet Explorer works fine. PLEASE HELP! Thanks.

NONE of the web pages load properly. If I hit "Ctrl + F5" it will fix THAT PAGE ONLY. I have to do this to EVERY SINGLE page I try to load. This ONLY happens with FIREFOX. Internet Explorer works fine. PLEASE HELP! Thanks.

To answer the post title FireFox save all downloads automatically in the download folder, which you can find in the Documents folder. If you want to choose where to save your downloads go to tools>options>check always ask me where to save files.
Secondly, I am assuming you have IE 8 installed as this is the only version that supports this fix that is currently not in beta. Go to control panel>internet options>advanced tab and reset the settings at the bottom. This may or may not fix the problem but it is a good first step.

When I try to access certain listings on ebay they are blocked - I am told this is because it thinks I am in France. I use an English ISP and the problem only happens with Firefox, not (for instance) IE. How can I overcome this?

When I try to access certain listings on eBay I get the following message:
"Unfortunately, access to this particular listing or item has been blocked due to a Paris commercial court decision that bans trade of certain authentic perfumes and cosmetic products on eBay because of French selective distribution laws. eBay is appealing this ruling but is nevertheless required to enforce it. We are blocking your viewing in an effort to comply with this court decision. Regrettably, in some cases, we may prevent users from accessing items that are not within the scope of the decision because of limitations on existing technology."
eBay support told me it is because they think I am in France or because I am using a French ISP. I am in London and am using the British ISP, Bethere. What can I do to convince them that I am in England?
The URL quoted is just an example. It happens frequently with other listings.

This is what I get:
ISP: Be Un Limited
Organization: Be Un Limited
Connection: Broadband
Services: None Detected
City: Horsham
Region: West Sussex
Country: United Kingdom
It can't be a problem with my ISP or my IP address since it only happens with Firefox. When I try out the same listings with other browsers it doesn't happen. eBay said Firefox must be making it seem as though I am in France. Goodness knows how or why??

How can I prevent my screen getting covered with black and white lines while working on the internet which only happens with firefox and only go when I 'go back' or go down a page?

It happens as I surf - horizontal black and white lines particularly when I scroll down and only goes if I can go to a new page or go back a page. It is driving me crazy and only happens with firefox. I have disabled all plug ins but it still happens.

Try to disable hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.
*https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers

I can't get my iphone 5. Ios 7, to accept cookies. I have set the 'block cookies' field ti either never or from third parties. I have cleared history and cookies and data, restart the iphone. Please help...

I upgraded my iphone to os 7 two days ago. However, now it cant accept cookies at all. I have set field 'block cookies' to never or from third parties. I have cleared history and cookies, then reboot my iphone. I have tries to force close all applications. Still, cant accept cookies. Please help...

Make sure you have the latest iTunes version installed and hopefully you have the most recent backup of your iPhone. Do a DFU restore. While it's plugged in to your computer, press and hold the Home and Sleep/Wake buttons together until the screen is off. When the screen's off, release only the Sleep/Wake button and keep holding down the Home button. Wait until you see in iTunes on your computer to show that it detected it in recovery mode. When it does, proceed with the restore. It will be restored and updated to the latest iOS 7.0.2. If you have a backup, restore from that backup once iOS 7.0.2 is successfully installed on your iPhone.
If your iPhone still won't activate, I agree with gail, you will have to get in touch with that developer.

I'm having to clear cache and cookies daily to have certain favorite websites appear normally - why does that intervention only work for a short period?

I'm having to clear cache and cookies from the tools menu sometimes 2-3 times daily in order to make certain websites appear normally. The websites will have mostly script, which will be placed in columns, and very little in the way of graphics, maybe just a still picture of two. After I clear the cache and cookies, the sites go back to normal, but maybe after a few hours when I go back to the website it will re-appear as described above. The url below is the most commonly affected but it also happens on others like Yahoo news.

In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button on PDF Viewer (what is this?). You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
You can find further information about uninstalling extensions in the following articles:
[[Disable or remove Add-ons]]
[[Remove a toolbar that has taken over your Firefox search or home page]]

Why does a saved hotmail message disappear when I click on "continue to create the message? It only happens with Firefox, not with Explorer.

Why does a saved hotmail message disappear after I click on "continue creation the message? It only happens with Firefox, not with Explorer.
== This happened ==
Every time Firefox opened
== A few weeks ago

Hello Helena.
You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

I zoom in on page, but if go to another page then return to original page, the zoom has been reset. This did not happen with Firefox 3.6.1., the zoom level would remain.

This only happens with my laptop running windows 7. No problem with my desktop running windows vista.

I was running Firefox in Private Browsing mode. I quit PB and now the zoom feature is working as it should. Problem solved...Thanks.

When I try to access websites that I've stored on my local server via MAMP, Firefox only says that "It works". This only happens in Firefox.

I recently upgraded to Mac OS X Yosemite on my desktop and laptop. Due to this upgrade, I was having trouble accessing websites that I was running on my local host server via MAMP. I reinstalled an updated version of MAMP 3.0.7.2 and reset my Apache and MySQL ports, but now when I try to access my local host server on Firefox, rather than showing my index of sites, I only get the message "It works!". This only happens in Firefox. I can access my files in Safari, Opera and Chrome, but not Firefox. Any help would be greatly appreciated.

Just a quick update on my original question. I have now discovered that if I type localhost/"the name of one of my websites", Firefox automatically goes to the index page of this site. However, I still can't access my "Index of / " landing page where I can access all of my stored sites on my local host server.

After clearing cache and cookies, my same dropdown list keeps returning when I log in to Facebook.

After clearing cache and deleting cookies, my same dropdown list keeps on returning whenever I log in to Facebook. I need to know how to delete login history.

That data is called Form History
Options/Preferences > Privacy > Clear your recent history > Everything + Form history

Updated to 10.8.2 and now none of the MS Office 2011 are working

Recently, I updated to 10.8.2 and now, none of my Microsoft Office products are launching (2008 or 2011). Any ideas what how this upgrade could have so adversely affect Office and what can be done to correct it?

We had to completely uninstall MS Office and all associated files. Then we reloaded the app. After a few reboots it worked fine. When I got on the computer today and received the Mt Lion update I was dead in the water again. I'm really not looking forward to going through the entire exercise again not knowing if the next time Apple sends out an update the same will happen.

Why are some of the game features covered, so therefore, unusable on my facebook games? This is only true with Firefox and not Internet Explorer.

I can't play most of my games on Facebook because some of the feature buttons are covered up. Like the enlarge screen button, and I can't get to some of my neighbors because of this problem. It's like the box you play in, in the middle of the page is to small. It wasn't always like this, it seems like it happened on one of the upgrades but I can't remember which one. I think it may have been this 3.6 one but again I'm not sure. I'm having to use Internet Explorer to play my games on Facebook and I really, really do not like IE. I like Firefox, It is comfortable and easy to use and I really would like to correct this problem as soon as possible!! It's like my page is divided into 3 columns and the middle column is not wide enough. Thank you for your help.

It will be fixed in beta 11.

None of the features in Facebook are working it is only happening with Firefox have cleared cache and cookies

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