Not able to pay bill or make payment arrangement

I've been trying to make an arrangement to pay my past due bill, but I keep getting looped back to the my verizon and I am also trying to make an arrangement to put some money on the past due fir tomorrow but to no avail I keep getting looped around. Please help my service is due for disconnection tomorrow and I can't get in touch with Chat live.

Use the 1-800-verizon phone number and ask for the billing/payment department.

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Not able to pay manual accrual as part payment

Dear Gurus
I have a Rebate agrrement with manual payment procedure-B-Payment allowed up to the value of the pro forma sett. In sales volume I can see a value of Rs.80K from different billing docuement. I also posted a manual accrual of Rs.50 over and above this.
When I wish to pay the complete amount Rs.80050/-under patial settlment, I cannot pay more than Rs.80K which is max limit.
My question is why system does not allow to pay manual accrual as partial payment. If It is not possible, then what is use of manual accrual. Ultimately it has to be used to pay to customer.
Regards,
Neeraj Srivastava

Hi Neeraj,
I think there is a misunderstanding of the functionality or the usage of manual accruals. Manual accrauls are more relevant in the old rebate procedure when it is not possible to retroactively update billing documents that were created before, but within an agreement's validity. They can of course still be used in the new rebate procedure but they do not have any bearing on the final settlement amount that is to be paid to the rebate customer. That is dependant solely on the sales volume.
If you expect the max amount to be paied in partial settlement is the accural value, please adjust the setting of "Payment procedure" to A in VB(2 for the agreement type.
Payment procedure B means the payment up to the final settlement amount, which is the acutal rebate condition value calculated based on the sales volume.
Please also notice that in the final settlement of the rebate agreement, system will do a recalculation based on the cumulated condition base value of the rebate condition and deduct the amount which has been paid to customer.
For example, rebate value cumulated from the normal billing documents:
100- USD, manual accruals: 50- USD, you have carried out the partial settlement by Payment procedure A which is 150- USD. Then you carry out the final settlement, the final amount to be paid would be 100- - 150- = 50 USD.
So bear in mind that manual accruals are a temporary document, to allow FI to reflect a current situation, they have no bearing on the actual sales volume or terms of the rebate agreement.
If this is a valid business process for your company you can use note 215438 to create a zero value final settlement to support the process. This means you could manual change with the amount in final settlement to 0 to complete your process.
I hope this helps.
Regards,
Alex

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Hello,
I purchased my iphone4 when I was working in Dubai. 3 weeks back I decided to move back to my home back in India. Having resently got my credit card I decided to update my billing information. To my surprise it shows that I have $1.5 pending ! The systems asked me to enter my old Credit card details ( card I once owned in Dubai). I am not able to change my address nor am I am able to change my credit card details till this is sorted.
Well I have left Dubai (UAE) for good. Credit card I have once have been cancelled. I will be more the happy to my any dues (if any) from my Current Indian card, if I am allowed to change my account details.
If not I will be stuck and will not be able to purchase any new apps or upgrade the same. Please help me
regards
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Disconnected for Financial Hardship: No Way to Make Payment Arrangements

Lately, I have been sick a lot missing substantial chunks of my paychecks and it's been increasingly difficult to keep up with my ~$130 monthly bill that includes high speed internet and cable TV. On June 24, 2015 Comcast suspended my service because I had a $202 past due. However, I couldn't pay that amount until July 3rd, when I would get my paycheck. Normally, with other companies (like my cell phone and electricity providers) I can work out payment arrangements, setting up automated withdrawals from my debit card or electronic checks on the dates I know I have enough funds to pay. Well, it was impossible to do this with Comcast, either on the phone or emailing the We_Can_Help customer service address. I was even told that on July 3rd I would have to pay $341 instead of $202 because the system would generate a new bill on July 1st. I've been a customer for 13 years and was very displeased with the treatment. I've always paid my bills and caught up with them when late. Plus, I did express my willingness to pay, providing precise dates as to when I could make my payments. So, I filed complaints with BBB and FCC. Eventually, on the fifth day since my disconnection, a regional executive got in touch with me and was able to get my service restored against my promise to pay $202 on July 3rd, which I did. Lo and behold, not even a week later, I was disconnected again, this time being asked to pay $138. Luckily, I was able to reach the same executive who was expecting a follow-up call from me, and she managed to restore my service again. That didn't last long, though. On Monday, July 20, my service was suspended for the third time in less than a month, and, of course, reaching out to customer service didn't help. Since I was out sick a lot, my next paycheck will be super low and I can't afford $138. I can pay half of it, though, and the other half on August 14, when I get the following paycheck. Nobody at Comcast seems to be able to note this down and restore my service, though. I should also mention that I've desperately tried to cancel my cable TV so it would be easier for me to catch up with my bills, but I was told I have to pay all the past due bills in full before I can make any changes to my service (never mind Comcast bills you one month in advance). So, the bills keep piling up and with late fees and all, it's really a struggle to catch up. Also, the 5 days I was without service were not deducted from my new bill. A fast home internet connection is a must for me because I'm currently freelancing in addition to my part-time steady job and am taking an online class. I'm tired of being disconnected without notice and for several days at a time when I'm actually proactive and trying to set up payment arrangements. I've filed new complaints with BBB, FCC, the Consumer Financial Protection Bureau, the Federal Trade Commission, and even the VA and PA office of the Attorney General, but these things take time and I have urgency to get my service back. There should be a way to schedule payments so that I catch up with my bills without losing service!

So, after I posted this, I got a call from an alleged Comcast executive who identified herself as "Stacy" (no last name). I'm not sure what prompted her to call me -- whether it was the above post, or one of my numerous complaints. "Stacy"'s reason for not wanting to restore my service is that I "promised" to pay the $139 on July 17, but I didn't, so that's a breach of contract and I will never have my service restored until I pay in full. She couldn't care less that I could pay that amount only on August 14, and by then it wouldn't be enough to get me back on because a new bill would be generated and the past due would increase. When I told her that I can't afford to be without the internet for so long because I need it for work, she had the nerve to say that my internet is "for entertainment". Says who? I freelance and I occasionally work from home for my part-time job, too. I don't own a business, so it's more cost effective for me to just pay for residential high speed internet than a business plan. Ms. "Stacy" doesn't live with me and has no right to infer that I use my internet "for entertainment" -- she can't possibly know how much time I spend on it working or studying vs watching cat videos on YouTube! Also, just to clarify, I never "promised" to pay the whole $139 on July 17. I said that would be the first day I could make a payment because I was getting a paycheck, and I did mean to pay as much as I could, but my electricity would be shut off if I didn't pay at least $70 and that took priority. At least, Dominion accepts payment arrangements and works with you splitting the payments as you can afford them. When I complained that I'm never allowed to downgrade my service and cancel my TV until I pay the full past due amount, "Stacy" said "TV and internet is the same" which is not because I would save $30 a month if I only paid for internet. Then she tried to blame me for not calling to cancel when the service is working as opposed to disconnected, which I have done an infinite number of times. In the end, she adamantly denied to restore my service and told me if I want to find a lawyer to help me with this, it's my right (but it didn't seem to concern her, as in her mind Comcast is right and maybe too powerful to be deterred by a lawsuit). I did let her know that this is very bad customer service and now I want to let know whoever reads this, too. After this conversation, I called to cancel my service and the retention representative I spoke to had more common sense and waived the late fee on my past due because I've been with Comcast for 12 years and I'm behind - what? - maybe a month, month and a half? Big deal! I've really been through health issues and financial hardship and all I'm asking is to get at least my internet restored so I can work from home and study online instead of losing money and falling behind with my classes and homework. I'm not asking to get away with not paying my past due. I will eventually catch up. What's the difference between paying half of it on July 31 and the other half on August 14 or paying all of it on August 14? In the end, Comcast would still receive the same amount that I owe. It may not be Comcast's policy to accommodate such payment arrangements, but life happens and customers can get ill, lose their jobs, have unexpected expenses, etc. A company with a heart who really cares about its customers should have a policy in place to help and retain such customers during a rough patch. I know Comcast proudly offers high speed internet access for $10 a month to families with at least one child who qualifies for a free meal or a subsidized meal at school. That's great, but there are many more people who struggle financially and they have the same rights to access the internet, especially if they use it to work and study. From now on, I'll be happy to discourage anybody I know from signing up with Comcast or suggest they switch providers if they're lucky enough to have a choice (unfortunately, I'm not). I may not get my internet back, but I'll take advantage of every free wireless spot and my cell phone service to post my story to any available public forum so that everybody knows how horrible Comcast's customer service is. Well, not everybody is horrible -- the reps I talked to last night after "Stacy" called me (one from Retention and one from Collections) were actually pretty nice and reasonable, but they had their hands tied by company policies and couldn't do anything to help me restore my service. I know losing a customer is no big deal financially for a giant like Comcast, but business isn't just about money. It's also about ethics and satisfying/retaining customers.

Not able to release billing doc to accounting

Frnds
I am trying to release Billing doc to accounting and it is giving me a following error.
"Credit control are kk01 not permitted for company code 1100"
Actually customer involved in this biling was assinged to two credit control area KK01 and MM01 whereas later on it is found that it is supposed to be assinged to MM01 only, so once user created Billing and everything, he deleted credit mater for KK01 and then he tried to release billing to Accounting and above error came up.
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or we have to create all the process again?
please let me know

Hi Matt,
The thing to do here is to look at the document flow of the billing document.
So check the sales order to see what credit control area is recorded there.
Check the value also in the billing document.
What has probably happened is the sales org has been linked to the wrong credit control area.
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Hi , I am not able to create billing document from the delivery document .

Hi,
I am facing one problem i am trying to create billing document from delivery document but it is giving error " Payer" and Sold to party not found ".
in my Delivery Document field partner tab is showing only ship to party it should show payer and sold to party also .
Although it is maintained in customer AG.
can any one help in this ????
thanks !!!!!!!!!!

Hi Payal,
1.u check whether u have maintained[entering actual number] payer and bill to party in sales order[ which is copied from customer master].
2.and check partner determination procedure for delivery document.
more important is u wouldnot have maintained partner determination procedure for delivery header.[spro->sales and distribution->basic function->partner determination->partner determination for delivery]
Regards
Sharad

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http://timarcher.com/node/9
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hi
please update
or
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Oracle External Procedure to Run Host Commands
--using c
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Not able to pay bill or make payment arrangement

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